SUMMARY:

• Solid track record of 8 years in the roles of Business Analyst, Scrum Master and Product Owner
• Expertise in driving JAD sessions for creating functional and non - functional requirements ensuring the design meets performance, usability, reliability, and scalability
• Expertise in writing efficient user stories in Rally following Lean requirements methodology
• Expertise in leading and driving application development as Product Owner
• Expertise in driving Scrum ceremonies - Daily scrum, Backlog refinement, Retrospective, Sprint planning and reviews
• Expertise in creation of Content Management System (CMS) using IBM Content Navigator and FileNet
• Expertise in managing co-located and distributed Scrum teams and tracking release deliverables
• Experience in Business Analysis of Data Centric applications using SQL Server, Oracle, DB 2 and Sybase

TECHNICAL SKILLS:

• Microsoft SharePoint
• Visio
• Microsoft Project
• IBM-Rational
• MySQL
• RapidSQL
• VersionOne and HP/QC
• JIRA
• DOORs
• Share Point
• Confluence pages
• Salesforce.com
• Remedy
• IBM Content Navigator
• FileNet
• DocuSign
• Rally

EXPERIENCE:

Confidential, Dallas, TX

Business Systems Analyst/ Scrum Master

• Review customer requirements, recommend solutions, build, configure and test ICN templates for customers migrating documents from SharePoint, shared drive or Discovery sites to Filenet
• Build, test and deploy DocuSign templates and integrate with LOB applications via APIs for variable template content.
• Performed Scrum ceremonies, assisted teams with removing impediments, maintained product backlog and coached teams to leverage the benefits of Scrum methodology
• In the role as a Product Owner, partnered with Business stakeholders in designing, configuring, validating, demoing the application end to end during all releases
• Drove Release Planning with Business and Development teams by rank ordering stories according to business value, effort and complexity
• Coached the team to create improvement experiment stories in backlog and commit to them
• Participated in Scrum of Scrum meetings to improve overall line of business Scrum teams’ efficiency

Confidential, Malvern, PA

Business Systems Analyst

• Business Analyst for designing and creation of a web application from a standalone retirement readiness application
• Partnered with the business stakeholders in identifying the features and listing them per the MoSCoW model
• Finalized the stories and sliced them to fit the completion within the 2 week sprint
• Groomed the stories and finalized the requirements by collaborating with Business and IT
• Collaborated with the team to finalize the feature files for the requirements
• Performed sanity check of stories prior to Sprint demo to Product Owner and UAT to ensure quality delivery and acceptance criteria are met
• Lead the design discussions and JADs with the Business followed by documenting and team discussion for a clear understanding and task breakdown for the team to code and test
• Lead and investigate any requirements issues / change during the course of the sprint
• Acted as a back-up Scrum Master - prepared the status reports for the bi-weekly sprint review meetings and facilitate scrum meetings occasionally and worked towards resolving impediments in meeting sprint goals
• Partnered with ADM and development teams to ensure the deliverables will support the requirements
• Tools used: Agility, Spring Tool, EMM (DB2 Query tool), Visio, ALM, MS Word, Excel, PPT, o ensureSAS, SSIS/SSRS, JIRA, EDIT, Crystal Reports

Confidential, Mclean, VA

Business Systems Analyst

• Managed the Business Analysis for SharePoint migration and development of End User Computing (EUC) systems for Confidential 's Single Family, Multifamily, Finance, ERM, Office of COE (Chief Of Economics) business units
• Responsible for driving, facilitating and leading user story prioritization, grooming, sprint planning activities and sprint demos, change controls and delivery, involving segregation of roles and responsibilities, managing permissions, lists, views, libraries, site customization requirements, work flows and file uploads requirements.
• Overseen development by collaborating with developers in creating effective & customer oriented solution.
• Reviewed test scenarios/test cases and validated the results by hands on before releasing to the customer.
• Managed UAT and implementation of post production fixes by liaising between users and development teams
• Consistently reviewed the client feedback on their experience with SharePoint of migrated business units
• Served as a liaison to Freddie business units and worked collaboratively with executive management, middle management, program management, subject matter experts, end users, and IT implementation teams to develop technology solutions.
• Used DOORS, VersionOne, ALM, MS Word, Excel, PPT to manage requirements, defects and Traceability Matrix

Confidential

Business Analyst

• Business Analyst for the Outsourced SAP HR Team to analyze and evaluate the existing processes, applications, or the systems including - Appraisal system, Exit system, Welcome System, payroll system, employee communication and records system, FWA( Flexible Work Administration) system, resourcing system.
• Business Analyst for building and maintaining end-to-end Mortgage performance application to reduce costs, settlement/default solutions and provide mortgage performance data/analytics also an integrated document and report management system that saves time, space and money by electronically imaging and storing reports and documents allowing you to become a completely paperless servicing operation.
• Provided business solution to developments and enhancements to Central Data Warehouse using ETL and Business Intelligence
• Played a functional role in interacting with all the necessary stakeholders to define the functional requirements relative to various business initiatives.
• Partnered with the end-users to analyze the new opportunities for business process improvement.
• Analyzed issues affecting internal and external customers; this may include software issues, software changes, and/or new software packages.
• Executed Smoke test cases, System Integration Test cases, E2E and Regression Test cases
• Assisted the Testing team in identifying additional scenarios during test case reviews ensuring the requirements are covered in the scenario.
• Assisted the project team on a regular basis in understanding and validating the defects in SIT and DEV environments against the requirements documents.

Confidential

Testing Analyst

• Testing Analyst for Paridhan Apparel ERP. Paridhan is a Windows based solution ERP solution for a garment manufacturing industry. It is designed on Visual Basic (front end) and SQL server 2000(back end) and integrates entire enterprise functions from Sampling, Merchandising, Accounts, Purchase, stores, Production, Documentation and Payroll.
• Prepared test cases and reviewed with developers and business users and executed them in HP QC and prepared test summary reports.
• Managed SIT/UAT defects and assigned to developers to fix while ensuring the adherence to requirement coverage and mapping.
• Participated in functional testing (FT), E2E, Regression Testing and smoke testing and acted as primary point of contact for UAT Team.