SUMMARY:

• Overall experienced for 9+ years as Senior Business Systems Analyst (7+ yrs) and Technical Specialist,QA Automation Testing (2 yrs) with a vast knowledge in the Healthcare and Banking domains in the IT industry.
• Intellectually aggressive, detailed oriented,systematic and methodical IT professional seeking an opportunity for a 'Senior Business Systems Analyst' position in the IT industry. To utilize my strong background in planning, monitoring,requirement elicitation,risk assessment,market survey,ROI enhancements,Impact analysis,Business process modeling, facilitating meetings, delivering presentations and SDLC methodologies in achieving cost effective and high quality production targets. My prior QA testing experience is an value add to the business analyst role in terms of verifying and validating product against the business expectations and contribute towards the implementation of effective IT business solutions.

CORE COMPETENCIES

• Project Planning/Project Management
• Requirement elicitation
• Facilitate requirement workshop
• Gap Analysis
• Documentation
• Business process modeling
• Wire framing and Mock ups for UI/UX
• DBMS/RDBMS,SQL
• Prototyping
• Change management/Scope creep
• Risk Management
• SDLC methodologies (Water fall,RUP,V model)
• STLC, Defect tacking, Test Automation (Selenium)
• Task scheduling and tracking
• Process improvement
• Strong Communication,Analytical&Interpersonal skills
• Scrum(Agile)

TECHNICAL SKILLS:

Modeling and designing: UML tool MS Visio, Sparx Enterprise Architect 13,Rational Rose

Wire framing,Mock ups tool: Balsamic Wire frame, Adobe Photo - shop,SNAGITRequirement Management tool: Rational Requisite Pro,QC,MS- Share Point

Data Bases & Tools: MS Access, MS SQL Server 2014, Oracle 11g,Toad,ERWIN

SDLC Methodologies: Waterfall,RUP, V-model, Scrum(Agile)

Test Automation Tool: Unified Test framework(UTF), Rational Robot,Selenium Web-driver

Defect Tracking tool: Rational Clear Quest, Test Track,JIRA

Test Management Tool: Mercury Test Director, HP Quality Center, ALM

Programming Languages: Basics of C# (IDE VS 2008, VS 2010),Basics of Java

Operating Systems: Windows XP/7/8 /10

System Applications: MS-Word, MS-Excel,MS-PPT, MS-O365

PROFESSIONAL EXPERIENCE:

Confidential, San Francisco, CA

Senior Business Systems Analyst

• Elicited,verified and analyzed business requirements using requirement elicitation techniques.
• Managed requirements using MS Sharepoint .
• Created Project Charter, Gap analysis Doc, BRD, FRS, TDD and Credit Reporting.
• Created Use case diagrams, Activity diagrams, swim lane diagrams, Wire frames for UI/UX, Mock ups .
• Participated in Triple constraint negotiation process.
• Facilitated requirement workshop sessions like JRP,JAD,JAR.
• Participated in change management, Impact analysis, root cause analysis for scope creeping
• Created Requirement Traceability Matrix ( RTM ) and RACI matrix.
• Conducted Risk assessment meetings and provided risk mitigation plans.
• Successfully used Agile-Scrum method for gathering requirements and facilitated user stories workshop.
• Documented and Wrote User Stories and facilitated Story Point discussions.
• Gathered requirements from key stakeholders, customers, and SMEs to define the scope and requirements of credit card application..
• Created UML Diagrams using Sparx Enterprise Architect tool and thus defining the Business Process Model
• Conducted data analysis using SQL as part of requirements analysis and to assist data quality teams.
• Prepared Business reports and presentations over cloud services using MS O365 online applications .
• As a Product Owner created the product backlog by defining product features in the form of user stories with user story acceptance criterias.
• Organized and facilitated sprint planning, daily stand - up meetings, Scrum of Scrum, Sprint review, Sprint retrospectives, and other Scrum-related meetings.
• Assisted QA team in Test planning, defining Test strategies and Test cases designing by considering different flows .
• Developed a UAT plan and test case scenarios in testing the UI and functionality of the application.

Confidential, San Francisco, CA

Senior Business Systems Analyst

• Acted as a primary conduit between business team and the software development team.
• Managed and negotiated triple constraint and implemented market plan initiatives to gain ROI.
• Responsible for writing multiple Scrum stories and acceptance criteria for each User Story.
• Ensured that all the documentation is updated with all the requirements using RTM.Analyzed functional and non-functional categorized data elements for data profiling and mapping from source to target data environment.
• Worked with Stakeholders to keep documentation correct with workflow diagram diagrams and swim lanes.
• Worked with SQL queries to test the data to be used for application testing.
• Signed off business requirements through different levels of document reviewing process using the online services of MS O365.
• Translated s/w requests into concrete representations of Project Vision, Requirements, and Design.
• Conducted JAD (Joint Application Development) sessions with stakeholders, SME (Subject Matter Experts), vendors, and users for open and pending issues to be included as required.
• Performed User Acceptance Testing (UAT) to test the functionality of the application against the BRD.
• Consulted with project manager and tech lead to perform Gap analysis and impact analysis.
• Prioritize the requirements based on the HIPAA regulatory compliance.

Confidential

Senior Business Systems Analyst

• Conducted JAD sessions with stakeholders, SME, vendors, and users for open and pending issues.
• Performed User Acceptance Testing (UAT) to test the functionality of the application against the BRD.
• Consulted with project manager and tech lead to perform Gap analysis and impact analysis.
• Responsible for GUI, Functional, integration,regression testing using Black box Testing techniques.
• Involvement in test Execution, results analysis and defect tracking.
• Involved in RTM Preparation.
• Created reports /graphs like Defect density graph,Burn down chart for the steering committee meeting.
• Created Test cases Using Element locators and Selenium Web - driver methods.
• Enhanced Test cases using Java, C# programming features and TestNG Annotations.
• Involved in Regression Testing and Continuous integration run process using Auto Run Environment.
• As a test lead prepared WBS, weekly and monthly status reports.
• Maintained the test environment. Includes n-tier architecture (Client-server) installation.
• Involved in release activities like integration runs set up, automation run result extraction, result publishing, test report generation.
• Experienced in Cross browser testing and Parallel Test execution using Selenium Grid .
• As a technical specialist proposed and designed various automation utilities to reduce the manual effort.
• AS Scrum Master experienced in Planning, scheduling, prioritized User Stories, mentoring and guiding the team members.

Confidential

Business Systems Analyst

• Used different Requirement elicitation techniques, performed gap analysis.
• Analyzed and managed requirements and created use cases, use case diagrams, activity diagrams.
• Involved and created documents for BRD,FRD/FSD,TDD. Involved in ER /data modeling.
• Responsible for running weekly status/issues/risks meeting, met with key stakeholders .
• Facilitated, coordinated & participated with other teams in approving the project plan.
• Managed use cases and business use case model after accessing the scope and status of the project and understanding the business processes from user perspective.
• Involved in infrastructure - environment set up process for applications and products deployed on multi tier architecture technologies.
• Performed UAT, BAT in the Pre -Production environment.
• Managed project budgets, risk analysis and mitigation,issue management,root-cause analysis,project schedule development and tracking using MS Project .