OBJECTIVE:

Focused and continuous improvement leader with result - oriented working nature. Seeking to obtain a challenging position to Leverage my curiosity and skills to grow and succeed.

SUMMARY:

• Over 9 years of work experience with responsibilities including systems engineering, Desktop engineering, windows Admin, systems Analyst, Business Analyst, project coordinator, IT consulting, Project Management.
• Excellent understanding in corporate IT infrastructure and Maintenance and Deployment schedule plans.
• Managed multiple projects of medium to high complexity and delivered on time with quality satisfaction.
• Dedicated, self-motivated, committed to success, and very adept in handling multiple tasks in high pressured environments.
• Led a Successful team of systems engineers on a windows migrations and acquisition projects.
• Develop strong working relationships with stakeholders, co-workers and clientele at all levels.
• Recognize and solve critical issues in an extremely time-sensitive environment.
• Consistently and effectively lead cross-functional teams to determine the best solution for a customer to assure the feasibility of the technical solution to meet the customer's expectations and successfully deliver project .
• Good Knowledge on Implementing and maintaining virtual infrastructure based on organization needs.
• Good knowledge about implementation of SAP and Oracle ERP systems and integrations between different modules.
• Good knowledge on Scrum, ITILL, Agile and Waterfall methodologies and proven Knowledge on Confidential methodologies.
• Excellent knowledge on using Advanced formatting techniques, pivot tables, charts and macros in Microsoft Excel.
• Proficient in Windows Operating Systems, MS Office, including Excel, Visio and Project.

MANAGEMENT SKILLS:

• Benefit Analysis
• Quality Management
• Risk Management
• Scope Management
• Operations Management
• Management Information Systems
• Communications Management
• Estimation Techniques
• Problem solving
• Regression Analysis
• Data Gathering & Representation
• Earned value management
• Facilitation techniques
• Make-or-Buy Analysis
• SWOT Analysis
• Leadership

TECHNICAL SKILLS:

Operating Systems: Windows, Linux & Mac

IT Infrastructure: SCCM, Adminstudio, Wise package, AppV, Thin App.

ERP Systems: SAP FICO Module, Oracle Finance.

Scripts: Wise script, batch, VB scripts, PowerShell

Tools: MS Office, MS Project,JIRA,SharePoint.

PROFESSIONAL EXPERIENCE:

Confidential, Detroit, MI

Responsibilities:

• Working on project schedule estimates and helped in creating schedule management planning Documents. working in creating reports on project status and communicated with stakeholders.
• Coordinating with application owners during requirement gathering process.
• Coordinating communications and Proof of Concept tests to choose necessary source media.
• Coordinating and building the Automated installation packages for the mass deployments.
• Documenting the Automation, testing and deployment processes.
• Coordinating and documenting Quality Assurance test processes.
• Coordinating and documenting User Acceptance test processes.
• Creating SCCM Applications for the deployments for test and pilot deployments.
• Experience in assisting end users to complete the User Acceptance Testing (UAT) for the application packages by providing Virtual Session.
• Participating in change control meetings, helped in planning communications, Project management, and risk management plans.

Environment: MS Office, Share point, Windows 7, Win - XP, Windows 10, Install shield 2014, SCCM 1702, VMware 12, Orca, PowerShell-4.0, Process Monitor, Install Watch.

Confidential, Phoenix, AZ

Responsibilities:

• Managing requirement gathering process, documented and delivered successfully.
• Leading a team of desktop engineers through Acquisition project.
• Leading a team in developing schedule management and application migration plan for hundreds of applications.
• Established standard automation procedure with quality and time as constraints.
• Documenting test cases and coordinated functionality tests for final sign off for the Application automation. coordinating a managing deployments through Citrix environment.
• Supporting application issues via Remote Desktop Connection, Dame ware NT Utilities, Support Soft Application, Net meeting.
• Scripting and customizing applications according to organization needs.
• Coordinating and documented Quality Assurance and User Acceptance Tests.
• Designing and documented supporting documents and lessons learned documents for end user support.
• Conducting daily meetings and trained team on Application automation Process.

Environment: MS Office, Share point, MS Project, Windows 7, Win - XP, Install shield 2013 and 2015, SCCM 2007, VMware 11.0.0, Orca, VB Script, PowerShell, Process Monitor.

Confidential

Responsibilities:

• Coordinating with end users for quality test before deploying to production machines.
• Coordinating with application vendors to customize applications according to company’s environment.
• Automating the installation using Admin Studio for mass deployments to end user machines.
• Working on Various applications to build MSI packages and Transforms ( Confidential ), Merge Modules (MSM) and Patches (MSP) according to the package requirement using Install Shield and Adminstudio 2013 Professional.
• Creating, editing and customizing the Installer package using Installshield 2013, Orca.
• Creating VB Script to customize the installation based on user requirements.
• Using Process monitor and Dependency Walker to debug runtime errors.
• Using Tuner to create transformations.
• Involved in testing the applications and sending it to Quality for QA testing in store environment and doing an End User Acceptance Testing to pass to deployment.
• Involved in monitoring and troubleshooting client machines.
• Creating custom scripts for support and maintenance.
• Coordinating, Building and documenting Automated Application packages.
• Coordinating Quality Assurance and User Acceptance tests.
• Completed process and procedure analysis with client to determine best configuration of application.

Environment: MS Office, Windows 7, Install Shield 2013, FlexeraAdminstudio 2013, SCCM 2012,VMware 11.0.0, Orca, VBScript, Process Monitor.

Confidential, Lincolnshire, IL

Responsibilities:

• Involved in gathering user requirements and analysing application compatibility on windows 7 and windows XP Environments.
• Working on Various applications to build MSI packages and Transforms ( Confidential ), Merge Modules (MSM) and Patches (MSP) according to the package requirement using Installshield, Adminstudio 2013 Professional.
• Editing on creating customized packages using Wix Edit, Advanced Installer.
• Working on .REG files like creating/merging, debugging the invalid entries and working with existing Registry using VB Scripts etc.
• Working with Orca to edit the MSI tables, Merge Modules.
• Deploying packages into test Environment for QA and EUT testing using System Centre Configuration Manager.
• Involved in testing the applications and sending it to Quality for QA testing in store environment and doing an End User Acceptance Testing to pass to deployment.
• Creating and modifying device and user collections using SCCM 2007
• Creating and deploying task sequence to achieve applications deployment needs.
• Creating SCCM 2007 reports for troubleshooting.
• Creating and editing Compliance rules.
• Building and deploying operating system images.
• Creating query based collections
• Creating collections, Packages, and Programs. Updated distribution points and worked on advertising applications and checking status reports through SCCM and log files.
• Involved in monitoring and troubleshooting client machines.
• Creating custom scripts for support and maintenance. Involved in Creating standards documents for Application automation process.
• Coordinating and documenting Requirements gathering, Automating, testing and deploying Applications.
• Involved in Scripting, Application packaging, coordinating Peer reviews, POC, QA, UAT and SCCM tests.
• Working on scheduling deployments and troubleshooting issues.
• Supporting end users on deployment issues.

Environment: MS Office, Share point, MS Project, Windows 7, Install Shield 2013, FlexeraAdminstudio 2013, SCCM 2007 & 2012, VMware 8.0.0, Orca, VBScript, PowerShell, Process Monitor.

Confidential, Hicksville, NY

Responsibilities:

• Working on Various applications to build MSI packages and Transforms ( Confidential ), Merge Modules (MSM) and Patches (MSP) according to the package requirement using InstallshieldAdminstudio 2013 Professional.
• Converting Wise Packages which are created using Wise script into MSI Packages using install shield.
• Editing on creating customized packages using Wix Edit, Advanced Installer.
• Working on .REG files like creating/merging, debugging the invalid entries and working with existing Registry using VB Scripts etc.
• Working with Orca to edit the MSI tables, Merge Modules.
• Using Procmon and Dependency Walker to debug runtime errors.
• Deploying packages into QA and Production Environment on store level using Tivoli endpoint management tool.
• Involving in testing the applications and sending it to Quality for QA testing in store environment and doing an End User Acceptance Testing to pass to deployment.
• Involving in monitoring and troubleshooting client machines.
• Creating custom scripts for support and maintenance.

Environment: MS Office, Share point, MS Project, Windows 7, Install Shield 2013, FlexeraAdminstudio2013,Tivoli Endpoint Management, VMware 8.0.0, Orca, VB Script, Install Watch Pro and Process Monitor.

Confidential, Minneapolis, MN

Responsibilities:

• Editing and customized the Installer package using Installshield 2013.
• Converting Wise Packages which are created using Wise script into MSI Packages using installshield.
• Worked on .REG files like creating/merging, debugging the invalid entries and working with existing Registry using VB Scripts etc.
• Extensively worked with Orca to edit the MSI tables, Merge Modules.
• Used Filemon, Regmon, Procmon and Dependency Walker to debug runtime errors.
• Used Tuner to create transformations and installshield to add custom actions according to the requirements.
• Created Packages and programs in SCCM based on requirements.
• Created device collections in SCCM and deployed applications for testing purposes.
• Deployed packages into QA and Production Environment on store level using SCCM 2007 deployment tool.
• Involved in testing the applications and sending it to Quality for QA testing in store environment and doing an End User Acceptance Testing to pass to deployment.
• Involved in monitoring and troubleshooting client machines.
• Creating custom scripts for support and maintenance.

Environment: Windows 7, Install Shield 2013, FlexeraAdminstudio 2013, SCCM 2007, VMware 8.0.0, Orca, VB Script, Install Watch Pro, Filemon, Regmon and Process Monitor.