SUMMARY:

• Over 2 years of progressive experience in Business Systems Analysis and implementing IT applications in software industry with an earned reputation for meeting deadlines and delivering critical solutions.
• Experience in Agile, Waterfall methodologies.
• Responsible for JAD facilitation with project stakeholders to gather, synthesize and prioritize requirements using interviews, document analysis, requirement workshops, site visits and surveys for new applications along with re - engineering the existing applications.
• Experienced in the analysis and design of applications.
• Strong knowledge and experience in Healthcare industry. Functional knowledge of Medicaid Management Information System (MMIS)
• Exposed to using ICD 9/ICD 10 coding standards in Medicare and Medicaid domains of the healthcare systems and industry for inpatients, outpatients, Reimbursement methodology.
• Skills in developing Use Case diagrams, Sequence diagrams, State Chart diagrams, and Class diagrams.
• Proficient in gathering business and technical requirements from both formal and informal sessions through interviews, NetMeeting, questionnaire, video conferencing, JAD sessions and conference calls.
• Strong knowledge of Use Cases, Sequence Diagrams, Collaboration Diagrams, Activity Diagrams, and Class Diagrams.
• Worked with team to stay close to the statistics output from the Application profiler - sizing document
• Created Discovery Map flows in capturing the requirements using Application Profiler and ran Application Accelerator to create Framework, Implementation classes and initial set of rules.
• Facilitated Detailed Design Walk through to the Business and External Team.
• Worked in Agile - SCRUM environments and capable of communicating its policies and procedures to clients, teammates and partners
• Excellent writing skills in preparing Business Requirement Documents (BRD), SRD (Systems Requirements Document), System Requirement Specifications (SRS), System Design Specifications (SDS), Functional Specifications and defining project plans.
• Modeling the system using Use Case Diagrams, Wireframes, Visual Models, and Activity Diagrams.
• Worked on implementing end to end solutions right from inception to maintenance phase for Loan/Mortgage Origination, Servicing and Collections modules for various banks.
• Have a blend of good functional as well as technical skills (PL/SQL, TOAD, JAVA,.NET, SSRS, SSAS, Crystal Reports) which allows me to look into the problem with a broader perspective.

TECHNICAL SKILLS:

Languages: PL/SQL,HTML, UML, XML,.NET

Applications: MS Office (Word/Excel/PowerPoint/Visio), MS Project MS Sharepoint

Operating Systems: Windows 9X/NT/2000/XP

Databases: TOAD, MS- Access, Teradata, Sybase

Reporting Tools: Crystal Reports, Jasper Reports

Other Systems and Tools: MSP (Fidelity Lending Portal), Fortracs, Lenderlive, iVault, HP Quality Center, Sharepoint, Lotus Notes, Kastle Universal Lending Solutions, Quicken Loans, CLOS-R. IBM Requisite Pro, Requisite Web, DB visualize, BusinessObjects, DOORS, RUP, JIRA, Six Sigma, Dream Weaver, Clearcase, IBM Mainframes.

PROFESSIONAL EXPERIENCE:

Confidential, Houston, TX

Business Analyst

Responsibilities:

• Actively involved in implementing loan origination module using Microsoft .NET Framework, Windows Presentation Foundation and Windows Communication Foundation for easier interface use and increased scalability and configuration flexibility.
• Worked with stakeholders, management and implementation partners to gather, manage, and prioritize requirements, raise issues, identify obstacles, and recommend options, right from inception till maintenance to ensure successful system implementation.
• Studied, analyzed and documented as-is business process and performed the fit/gap analysis.
• Gathered comprehensive, detailed descriptive needs of user, program functions, and steps required to develop or modify software applications
• Work closely with enterprise architects and technical team to align designs that enabled strategic business outcomes
• Provide preliminary mock-ups to the UI designer as well as create data and system flow charts for projects assigned
• Work with a cross functional team of developers, QA, and documentation to ensure requirements were received and understood
• Assess IT impacts and risks and assumed a leadership role in the overall design and documentation of application / data / technical architectures
• Provide requirements for enhancements and ensured implementation into appropriate training materials for the documentation team
• Perform user acceptance testing to ensure developed software will meet business needs
• Provide editing and review of all documentation prior to release to external clients
• Actively participate in the development process - ensure timelines, updates, schedules and requirements were communicated clearly and all questions/issues were promptly resolved.
• Incorporated Out of the box (OOTB) functionalities into requirements to avoid gaps in requirements and keeping stakeholders’ expectations close to reality.
• Involved in Bug Fixing Activities with Lead and System Architects for Harness, Declare Expressions and When Rules.
• Conducted UAT (User Acceptance testing) in both company and client sites.
• Worked with Tracer, Rules Inspector and Clipboard for troubleshooting.

Environment: MS-VISIO, EXCEL, SSRS, SSAS, Crystal reports, SharePoint, HP Quality Center

Confidential, Houston, TX

Business Analyst

Responsibilities:

• Conducted user interviews, gathered requirements, and analyzed the requirements using Requisite Pro - RUP.
• Worked on the Business requirement documents, User requirement specifications and functional requirement specifications documents.
• Participated in full project life cycle, including gathering user requirements, screen and report design, in addition to implementation of SOA Architecture and roll out
• Worked on Mercury tool such as Quality Center to ensure that the test scripts are documented, reported and tracked in the Quality Center.
• Involved in logical system architecture, specify system interface and documenting the algorithms
• Integrated static data with other systems to maintain a central repository of common data by implementing SOA (Service Oriented Architecture).
• Used tools such as MS-Visio, Excel to define business use cases, activity diagrams, and sequence and state diagrams.
• Participated in full project life cycle, including gathering user requirements, screen and report design, in addition to implementation and roll out
• Maintained a proactive stance with business relationship(s) to ensure the business needs are always met within GxP Quality guidelines
• Assisted with user testing of systems (UAT), developing and maintaining quality procedures, and ensuring that appropriate documentation is in place
• Documented test cases during requirements gathering, analysis and design phases.
• Conducted JAD sessions with business unit owners and portfolio team to capture business requirements and system behavior.
• Used SharePoint to document and track enterprise content and centralize process management.
• Created client documentation, acceptance tests plan and user procedures.
• Facilitated meetings between Tier-3 development and Business owners. Developed Requirements and UAT test scripts for MARS.
• Involved in the preparation and execution of Test Plans, Test Cases, writing Test Scripts using Test Director.
• Assisted with user testing of systems (UAT), developing and maintaining quality procedures, and ensuring that appropriate documentation is in place.

Environment: s: Unified Process (RUP), Rational Suite (RequisitePro, ClearQuest, ClearPro), MS Office Suite, Enterprise Architect, MS Visio, MS Project, MS Sharepoint, Windows XP, Live Link, Oracle 9i, UNIX, MS SQL Server 2005, Rational Rose, Clearcase, MS Access, iRise.

Confidential, Houston, TX

Business Analyst

Responsibilities:

• Functioned as the liaison between business and technical areas throughout the project life cycle which requirements flow is defined, facilitated, implemented, maintained and supported Information-Systems solutions to meet business needs
• Manage phases of implementation software applications, develop implementation project plans and project documents in conjunction with client project managers, manage the implementation projects in a multi-facility environment and coordinate project team members’ activities and tasks.
• Coordinated business representatives to elicit requirements in JAD sessions that were planed and documented using eRoomcalendering and document management tools.
• Interface and interact with project teams and business users to understand requirements, so the requirements can be effectively translated into application and systems context
• Working knowledge of business process, database structures and system modeling tools (i.e., Data Flow Diagrams, Process Models, Entity Relationship Diagrams, and Use Case Scenarios) as well as Access/SQL/Visual Basic
• Provide business analysis and actionable intelligence by forming hypotheses, interpreting research results, establishing conclusions, and providing insightful recommendations to senior leadership.
• Effectively communicated issues to business users and elicited feedback from applications programmers and technology solution providers.
• Significantly influencing final decisions that have a direct and relevant impact on departmental, business-unit and/or company wide Information Systems.
• Supported governance, reporting and compliance applications

Environment: s: HP Quality Center, UNIX, SQL, Oracle, and eRoom.