Business Analyst Resume Rockville, MD - Hire IT People

TECHNICAL SKILLS:

Business workflow automation with VBA (MS Office suite)
Full stack E - commerce deployment (LAMP stack + Magento Enterprise, database migration)
Server Administration (DNS, Nginx/Apache configuration), log analytics (Munin, Graylog, NewRelic), cloud data backup and integrity (duplicity, DAR, Duplicati, rsync)RDBMS: *SQL, SQLite - query writing for business reports, query profiling and optimization, database replication; DB Front-ends: HeidiSQL, MySQL Workbench
Multi-format data mining (XML, JSON), web APIs; data cleaning & normalization, business intelligence via Tableau, Sisense BI, etc.
Programming Languages: Python, SAS 9.x, VBA
Operating Systems: Windows NT/XP/7/8/10, Windows Server 2008/2012, CentOS/RHEL 5.x, 6.x
Wireframe, prototyping and project management tools: Axure, Lucidchart, Visio, Gliffy
Team collaboration and issue tracking tools: JIRA, Confluence, Codebase, Oracle Projects Portfolio
Office/Productivity Suites: Microsoft Excel/Word/PowerPoint/Publisher, LibreOffice

PROFESSIONAL EXPERIENCE:

Confidential, Rockville, MD

Business Analyst

Transforming current and desired business logic into functional requirements and deliverables for software development projects
Acting as subject matter expert on best Ecommerce backend design practices, database design
Used Codebase HQ to manage project teams, resolve and delegate tickets, keep track of deliverables, led discussion with team SMEs and stakeholders to prevent scope creep and development delays
Prototyping wireframes of new company web properties and features in existing ones; working with front - end developers to ensure consistent UX design patterns and best practices are being met
Developing unit and feature tests for new applications and data management endpoints - ensuring proper operation and data integrity
Using Confluence to organize and track issue logs, create detailed project documentation
Led development in website search replacement - performed research, query optimization and data normalization to ensure relevant results for end users, designed indexing schema
Project lead for integrating 3rd party marketplace order data into website backend automatically as well as order processing and shipment tracking using Amazon MWS and UPS APIs
Project lead for Ecommerce industrial supply website based on stakeholder requirements and best competitor practices: UI prototyping (wireframe design), UML database modeling to accommodate modern backend features, SQL query design and scaling performance testing
Automated monthly marketing outreach to 320,000 users based on their product preferences, increasing response rate and conversions by specific segment targeting by up to 70%

Confidential, Silver Spring, MD

Business Analyst

Project lead for vendor billing and management system upgrade to handle increased order quantities
Developed, documented and revised system design procedures, test procedures, and quality standards for software development
Developed a data integrity and disaster recovery plan to ensure high availability and continuous operation by moving backups off-premises to multiple redundant cloud servers
Managed IT infrastructure migration from a legacy VPS to several dedicated servers reducing IT costs and improving site speed and responsiveness
Consulted management regarding budget planning and analysis; Reviewed operating budgets for trends that could affect business needs and operations
Project manager for outsourced projects: end-to-end from requirements gathering to deployment, communication with team lead, ensuring delivery and preventing cost overruns.
Ensured timely communication between management and engineering team by keeping a log on key meetings, deliverables, notes and changes to development specifications
Implemented changes to workflow process to meet dynamic business and marketing requirements - deployed framework packages ahead of schedule to meet the promotional deadlines and requests from the sales team
Developed an internal customer service training manual, conducted internal training sessions

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Business Analyst Resume

Rockville, MD

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