SUMMARY:

• More than 15 years of experience in working on Confidential IT Project
• Expertise in business analysis and project leadership; conducting high - level needs analysis of complex system enhancements, prepare associated business requirements specification, as well as conflict resolution
• Assures business quality requirements are met and maintained beyond the project
• Trusted advisor to business leadership and stakeholders in the evaluation and recommendation of new products and technologies to improve productivity and business efficiencies.
• Access the impact of the organization through user requirements, assumptions, constraints and backlog
• Evaluates the performance, reliability, stability of plans and designs in essences with the compatibility of legacy and/or external systems
• Exceptional knowledge of business operations and best practices with a history of identifying operational needs and driving continuous process improvement through technology solutions.
• Propose project approach, major milestones and estimated level of efforts, while identifying and managing project issues to resolution
• Assess quality and the risk associated with the projection.
• Diagnose and resolve system related problems and questions with respect to both maintenance and development activities
• Design, plan, document, test, communicate and implement modifications, process flows and enhancements to systems in accordance with Change Management and System Development Life Cycle (SDLC)
• Design and maintains functional, integration and end-to-end testing and performance
• Interfaces with outsourcers for project and production system issues
• Knowledge of business and management principles and processes
• Skillful at prioritizing needs, requirements and work loads
• Critical Thinker with an eye for details

TECHNICAL SKILLS:

• SAP
• SAP FICO
• PMI Methodologies
• SAP Test Environment
• Microsoft (Access, Excel, Word, Power Point, Visio, Outlook, One Note, Project Management)
• Documentum
• Clarity
• QuickBooks
• Tivoli Service Now
• IBM
• Apple

PROFESSIONAL EXPERIENCE:

Confidential - Houston, TX

Sr. Business Analyst

Responsibilities:

• Assisted in developing design considerations cost analysis and execution timelines.
• Analyzed business requirements, recommended solutions and provided guidance on business demands to the business partner structure.
• Identified, defined and applied technical knowledge to solve complex problems concerning legacy business application and future system implementations.
• Liaison between departmental end-users, technical analysts, information technology analysts, consultants and other organizations to understand the business needs and translated into functional specifications
• Gathered, and created documentation for business requirements
• Identified opportunities for improving business processes
• Ensured the final solutions met the business quality requirements for compatibility from the legacy system to the new environment
• Tracked requirements and deliverables to ensure business requirements were met
• Worked with the Assets Management team to assure the software life for applications and to assure all licenses met required standards.
• Confirm and validated UAT
• Evaluated and tested Stand-alone, SAAS, Web application
• Co-ordinate Shared Mailbox deployment, including metric for all locations worldwide
• Train end-user on new environnement
• Application support for end-users in the new environment
• Evaluated the performance, reliability, stability of applications with the compatibility of legacy and external systems
• Lead for SAP FICO application support
• Coordinator for the Exchange Team

Confidential - Houston, TX

Sr. Business Analyst

Responsibilities:

• Working with the Waterfall Project Methodology
• Elicited requirements by conducting workshops, As-Is and To -Be work flow analysis, surveys, use cases and scenarios.
• Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs
• Interpreted customer business needs and translated them into unambiguous business requirements
• Communicated and collaborated with project team members to analyze business needs and delivered the following artifacts as needed: (Business Requirements Document, Feasibility Analysis, Project Scope, Use Cases and Traceability Matrix)
• Ensure facilitating sign off from stake holder, project sponsors and users along with perseverance to ensure Technical Leads understood the business requirements through BRD reviews
• Worked seamlessly with Functional Analysts to provide guidance on the business requirements
• Engaged with Test Lead to review test plans, test scenarios and provide feedback
• Created Storybooks, scripts for requirements and testing
• Worked with IT and user community to facilitate Unit Testing, Integration Testing and User Acceptance Testing (UAT), as well as documented all testing
• Worked closely with Organizational Change Management team member to help create training plans
• Successfully engaged in multiple projects simultaneously
• Worked independently with users to define concepts
• Interacted professionally with a diverse group, executives, managers, and subject matter experts
• Served as the conduit between the business units, technology teams and support teams
• Constructed strategic plans along with project management processes
• Demonstrated expertise in Requirements Management tool, Prototyping tools and Quality Center
• Worked with the Assets Management team to assure the software life for applications and to assure all licenses met required standards.
• Ran and updated project dashboards
• Maintained status reports on projects in SharePoint

Confidential - Houston, TX

Project Analyst

Responsibilities:

• Working using the Agile Project Methodology
• Managed, analyzed and enhanced the PMO Dashboard with executive reports, program roadmap and KPI.
• Established a reporting strategy and structure aligned to the programs and projects on delivery roadmap
• Built and manage a PMO Quality Management Plan
• Provided support to the PMO Scheduling Manager and PMO Controller
• Managed PMO Portal and all project site policies
• Developed a project lessons learned knowledge base for utilizing planning and risk/ issue management
• Established and maintained a project document management policy and archiving structure
• Maintained and updated dashboard with vital updates

Confidential - Houston, TX

Business Analyst

Responsibilities:

• Worked with a Scrum and Agile Methodology
• Worked with Key Users and Business Owners.
• Develop & execute repeatable process to take up to 400 servers through ORR
• Analyse all serves and determine ORR requirements
• Participated in application architecture planning and implementation
• Complete ORR Checklist for each server
• Coordinate and drive activities for completion of activities related to application server migration.
• Created and maintained functional, integration performance, regression and load testing for transition of servers.
• Determined retention repository for documents
• Track security compliance scanning results (baseline through final results)
• Manage change control end to end for servers requiring decommissioning
• Track and analysed the data for reported progress on up to 400 servers being decommissioned
• Determine course of action on up to 85 unknown servers
• Track and report server status of 400 servers
• Participated in Stress Test
• DCC Weekly Financial Tracking & PWA updates
• Document any / all changes made to functional and business specifications
• RIMBA project dashboard
• PMO Monthly Financial Submission

Confidential - Houston, TX

Project Manager

Responsibilities:

• Managed project execution to ensure adherence to budget, schedule and scope with the technical team of contributors in the Confidential automaton.
• Web Method Expansion Project
• Led testing, defined, coordinated and led testing of all functions in US and Confidential locations.
• Enterprise Financial Organization Exception Database Enhancement.
• Directed the enhancement to the SharePoint system. Upgraded automated the Confidential approval process, vastly reducing the previous manual turnaround time for invoice processing. Saving over $30K on the project.
• Disaster Recovery testing for BCP/RAC locations in Dubai and Malaysia.
• Designated as the primary point person in a real life disaster situation.
• Established and executed project communication
• Worked with Key Users and Business Owners.
• Developed test plans/scripts from the requirements for Windows and Linux operating systems
• Design and maintains functional, integration and end-to-end testing and performance, regression and load testing
• Facilitated discussions with stakeholders
• Participated in negotiations
• Participated in assessing the quality and associated risk
• Compiled the breakdown of the analyzes complexity of the business
• Assessed the impact on the business
• Documented the requirements, assumptions and constraints
• Prioritized requirements
• Tracked requirements and deliverables to ensure business needs were met
• Tracked scope and technical changes as needed
• Assisted in developing design consideration, cost analysis and execution of timeline
• Participated in design reviews and walk-through for validation
• Maintained and update Project Dashboard
• Updated weekly Cadence
• Maintained project budget reports
• SAP Workflow for the APWF Terminated Employee Project.
• Identified and resolved the terminated employee issue
• Collaborated with HR to electronically identify terminated employees with outstanding invoices in the APWF inbox.
• Following this project, directed a team of 3 in the APWF Coder and Report project, which provided functionality to reassign the invoice to another coder and to update the Monitoring Report.
• Worked with Key Users and Business Owners.
• Developed test plans/scripts from the requirements
• PO Approval Automation Project.
• Utilized SAP workflow from the Terminated Employee process to automate the manual approval process.
• Directed and coordinated activities of all technical leads
• Work closely with the purchasing manager to pass on information regarding delivery or quality problems.
• Regularly interacts with purchasing manager to plan
• Worked with Key Users and Business Owners.
• Developed test plans/scripts from the requirements
• Inter-company Invoice Scanning Project
• Partnered with the Accenture Team in Manila to establish accessibility in SAP for scanning inter-company invoices into the system. Researched, selected and defined processes for the integration of a PDF convertor within SAP.
• The solution provided a decrease in process time from several months to a few days. eLearning System Update Project
• Led full project lifecycle including requirements gathering, documentation, testing and implementation. The update provided Confidential APWF training accessibility via the Intranet in multiple languages.
• Retention Repository Project
• Determined government codes and requirements for various documents
• Classifying the documents
• Worked with various department heads to determine the necessary documents to be stored
• Assuring the security of the documents
• Tracking the various process of the retention process.

Confidential

Business Analyst

Responsibilities:

• Implemented several high profile SAP FICO contact for end-user resolution and business process improvement during system Go-Live and stabilization period.
• Led full project lifecycle for the multi-million implementation of SAP Accounts Payable Workflow (APWF) in over 15 countries across EMEA, APAC, Latin America, and Australia. Managed teams of 10-15 in project delivery within time and on budget.
• Identify and implemented process improvement processes based on business requirements
• Created and facilitated efficient and cost effective solutions
• Documented and managed testing/validation and User Acceptance scripts
• Provided post implementation support.
• Worked with Key Users and Business Owners.
• Conducted individual and group-based workshops
• Developed test plans/scripts from the requirements
• Ran reports associated with Oracle and MS SQL databases
• Conducted data analysis for reporting to department heads.
• Directed a team of 3 in the $2 million Confidential integration of BJ Services Company’s financial team onto SAP systems following BHIs acquisition of BJ Services.
• Defined and executed timelines for SAP AP Workflow project process that decreased SAP implementation lifecycle by 30%.
• Proactively identified and coordinated resolution for customer satisfaction

Confidential

A/P Workflow Coordinator

Responsibilities:

• Achieved a 50% decrease in A/P process time through the development of A/P Workflow processes. Defined the Western Hemisphere A/P approval process, coordinated with IT team to in corporate functionality into the SAP system and authored training manuals.
• Utilizing SQL Reporting for presentation with department heads.
• Working with the Documentum Team on testing and upgrading Documentum