PROFESSIONAL SUMMARY:

• Over 4 years of Business Analysis experience, with a history of accomplishing outstanding results with the Business Stakeholders, Development and Quality Assurance teams.
• Background includes an MSc (Finance), Bachelor’s degree in Accounting, and an Agile SCRUM certification.
• Extensive experience in gathering and understanding business requirements, communicating effectively with Stakeholders, SME's, Tech Leads and Business Users.
• Knowledge of Project Management functions, which include creating and managing tasks using MS Project, managing Triple Constraints, and Risk Management.
• Experience in facilitating Joint Application Development (JAD) and Joint Application Requirement (JAR) sessions to obtain domain level information of the project.
• Experience in facilitating sessions with SMEs and providing them with recommendations to resolve business problems.
• Knowledge and experience in Software Development Life Cycle (SDLC) methodologies like Waterfall and Agile (Scrum, RUP, and Extreme Programming).
• Proficiency in the use of TFS Software in carrying out Agile designated roles like SCRUM master, Product Owner, and Tester.
• Experience with Salesforce.com.
• Knowledge of Scaled Agile Framework practices involving, KANBAN and SCRUM.
• Expertise in creating project artifacts such as Business Requirement Document (BRD) and System Requirement Specification (SRS), Requirement Traceability, and Test Scripts.
• Proficient in conducting GAP Analysis, SWOT Analysis, Risk Analysis, Impact Analysis, Time tracking and ROI.
• Familiarity with Six Sigma Data approach.
• Extensive experience with Process Modeling using Unified Modeling Language (UML) - Data Flow Diagrams, Use Cases, Activity and Sequence diagrams, using Rational Rose and MS Visio.
• Proficient in the use of Microsoft SharePoint 2007/2010 & 2013 for collaboration, Task Assignment, Managing Workflows, Sites Lists and Libraries.
• Expertise in creating Static Wire Frames/Mock up screens using MS Visio.
• Experience with Relational Data Base Systems, MS SQL, MS Access, and PL SQL.
• Experience with Service Oriented Architecture (SOA).
• Knowledge of US GAAP, IFRS and SEC regulations relating to financial transactions.
• Experience and knowledge of Financial & Capital Market services, Portfolio Management for Mutual Funds, Banking and Mortgage.
• Knowledge and Experience with Financial Analysis involving collateralized Debt Obligations (CDOs), and Asset Backed Securities (ABS).
• Knowledge Financial Statement Analysis, treatment of accounting transactions within IFRS and GAAP Framework.

PROFESSIONAL EXPERIENCE:

Confidential, Texas

Sale and Use Tax Analyst

Responsibilities:

• Drafts basic rules and rule amendments to reflect changes in legislation, hearings decisions, court cases, or agency policy in assigned tax. Interprets tax statutes, rules, and policies regarding state tax for taxpayers, tax professionals, state officials, and agency personnel
• Provides assistance to internal and external customers. Interprets requests for information consults with other section or agency personnel in order to draft written responses to basic taxability questions from Audit division personnel
• Completes special projects and performs other related duties as assigned .

Confidential

Business Analyst

Responsibilities:

• Interviewed business users to gather requirements and performed analysis of the feasibility of their needs by coordinating with technical team.
• Followed agile methodology during the course of the project, as well in the development phase.
• Utilized TFS software in managing SCRUM processes involving writing User Stories, Backlog Grooming, updating Burndown Charts, creating Test Cases, and Defect Suites.
• Helped to define Definition of Done and Acceptance criteria for the application.
• Facilitated Sizing and Estimation of efforts required for the iterations.
• Conducted User Acceptance Testing (UAT), Integration Testing, and Regression Testing.
• Operated within Scaled Agile Framework (SAFe).
• Prepared UI specifications, Mock ups, and Web Forms.
• Coordinated with Project Manager in managing Change Control.
• Worked with System Architect in Data Modeling for the application.
• Conducted walkthroughs with SMEs to provide clarity on proposed solution.
• Conducted Joint Application Development (JAD) sessions with IT groups, and identified the Key Changes and participated in Stakeholder Management to communicate effectively with them.
• Developed and documented timelines for Project Delivery, and managed Projects and Resources to successful completion.
• Conducted daily sprint sessions and sprint retrospective sessions.
• Maintained a burn down chart which revealed outstanding items on each sprint.
• Assisted in closing gaps for associated Stories in each individual Sprint.
• Assisted in entering and updating Issues (Epics, Stories, and Tasks) onto JIRA Agile application.
• Trained and coached cross functional team on Agile Methodology.
• Conducted/Facilitated UATs.
• Prepared Use Case Diagrams, State Diagrams, Activity Diagrams, and Sequence Diagrams using Microsoft Visio to Agile artifacts.

Environment: TFS, MTM, MS Word, MS Excel, MS Access, MS Visio, ASP.NET 4.0, VB.NET, Visual Studio 2012, NET Framework 4.0, IIS 7.5, SQL Server 2008 R2, HTML, XML, JavaScript, CSS, AJAX, Windows 7, and TFS.

Confidential

Business Analyst

Responsibilities:

• Gathered, analyzed and documented Business process flow, Information flow, Business and System requirements, and Budget estimates.
• Created and reviewed Business Requirement Document (BRD), System Requirement Documents (SRD), Risk Registers, and Test Cases.
• Enforced rules of Scrum during development phase, which involved facilitating meetings, up-dating burn-down charts, backlog refinement and removing impediments affecting project goals.
• Promoted the Scaled agile framework which incorporated Kanban and Six Sigma practices.
• Worked with the System Architects to enhance the integration of the PMS system with other systems using both internal and external Web Services.
• Participated in Data Modeling in collaboration with Tech Leads.
• Conducted Gap Analysis to derive requirements for existing systems enhancements.
• Created Workflows, and managed project documentation using SharePoint 2010.
• Carried out analysis to identify Acceptance Criteria associated with the system.
• Developed, tracked and managed projects and resources to successful completion using MS Project.
• Assisted in creating of User Manuals for business users and process improvement.
• Led scrum planning meetings and retrospectives.
• Led UI/UX effort by ensuring all wireframes, comps and functional design specifications were completed according to requirements.
• Trained and coached cross functional team on agile methodology.
• Led User Acceptance Test (UAT) sessions with Business Managers from five Business Units.

Environment: MS Office, MS Visio 2013, .NET, SOA, Web Services, Java, SQL Server, Window XP, Oracle11g, Enterprise Architecture, Adobe Output Designer, MS SharePoint 2010.

Confidential

Business/ Finance Analyst

Responsibilities:

• Rotated in three various roles under Expense Management Unit (Operations and Technology- O&T)
• Managed expense target for Core Operations, Customer Services, Credit Operations, and Technology.
• Prepared monthly Flash and Actual reporting and variance analysis packages with timely and accurate submissions.
• Prepared annual budget and forecast for corporate submission and seniors review and analysis.
• Established and managed accounting treatment for Loans and Assets Products.
• Manage and controlled Marketing Budget for overall Consumer Banking business.
• Tracked, controlled, and reviewed Major Expenditure Project and all Project Proposals.
• Reviewed sales drive and incentive schemes for Sales Group.

Environment: MS Project, MS Visio 2003, MS Office Suite, Windows NT.