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Upstream Business Analyst Resume

Houston, TX

SUMMARY:

  • Leader who uses strong communications for strategic project analysis to determine solutions, improve processes, drive decisions to complete goals and obtain deliverables. Self - directed with a positive outlook adding value through simple, clear productive actions.
  • 10 years+ of Business Analysis / IT Project Management Experience
  • Business and PM/PMO Analysis with solid communications skills
  • Strong leadership, high energy - adaptable & flexible; mobile
  • Global multi-cultural team collaboration
  • Highly organized; adept at managing multiple, small projects
  • PMBOK Waterfall/Agile; Critical Thinker
  • Positive, engaging presentation delivery skills; humor

SKILL:

PM Tools: MS Project MS Visio PM Toolkit HPE Project Portfolio Manager (PPM) Project Reporting Tool (PRT) IQ Navigator APEX ITBM SM9

Networking: Skype for Business Lync VPN LiveMeeting Communicator Telepresence MOC

SAP: SAP Reporting and Configuration ECC 6.0

Outdoor activities: traveling; the Arts, Church, family and volunteering.

PROFESSIONAL EXPERIENCE:

Confidential, Houston, TX

Upstream Business Analyst

Responsibilities:

  • Project lead and liaison to a team of 6 Business Analysts (BA) stepping through the development, analysis and completion of Upstream Application Road Mapping to support the IT Service and Project Portfolio Management working towards establishing target landscape of applications/services
  • Interviewing of application owners/SME/analysts to determine application-server relationship for cost analysis. Definitive knowledge of relational database and client-server concepts
  • Extensive analysis of EMRF (Master Rolling Forecast Reporting tool), the EoL Migration Approach & Detailed Technical Design documents and SM9 (Incident Ticket Reporting tool) to determine detailed accurate application asset and database configuration; Extensive communication / collaboration
  • Developed team while training BAs on a new organizational process to instill a change approach which combines process, execution, governance, data quality and analysis to improve portfolio quality and business performance
  • Present cost analysis based on the Application/Server Cost Stack (staff, contracts and infrastructure) focused on providing cost transparency to enable healthier IT Business Management decisions (ITBM)
  • Evaluate and assess the needs of IT support to implement an organizational change process which impacted the mindset and business value of offshore support. Develop overall team capabilities to improve standards of communication and decision-making skills to take ownership of business acumen. Knowledge transfer and training
  • Delivers solutions while monitoring and evaluating organization's performance while implementing change management process. Championed offshore support team to improve completed ticket resolution/delivery (incident, change, enhancements and problem) with “high priority” tickets prioritized while ramping up communications during weekly meetings to “maximize value” to the Shell partnership
  • With business and BA, created clear documentation to communicate user needs and related information technology aligning with the solution over the project lifecycle to ensure system designs meets business needs. Configuration analysis including relationships, dependencies and approvals
  • Collaborated with various levels of stakeholders to complete an application change /release emergency ticket with an estimated financial savings impact of $60 million
  • Validated business solutions thru defining and coordinating testing of Windows 10 pc
  • Requirements gathering and evidence collection for stakeholder signoff and audits; SharePoint Functional Owner
  • Compiled/simplified Weekly 2x2x2 Analysts reports in conjunction with meeting presentations

Confidential

Program - PMO / Business Analyst,

Responsibilities:

  • Global PMO liaison between project, business stakeholders and leadership teams to align activities in a global control standardization effort to remove “duplication of efforts” within businesses compliance processes. Assurance thru operational excellence
  • Managed to successfully implement an organizational change process which levied lines of business staff to define a means of simplification in control standardization successfully
  • With Project Manager, Work stream Leads successfully deployed in-the-line of business Standardized Processes & Control Standardization~34% reduction) across Enterprise Services & Operations Management
  • Business focal point, leadership team and executive stakeholder walk through sessions. Translate technical jargon to requirements developing communication for project. Knowledge of the IRM standards and Compliance Audits
  • Assurance within Shell’s PDF. Ongoing management of budget, time, cost, and scope health, deliverable reporting and dashboards (PPM). Proactively manage throughout the project life-cycle; Requirements gathering
  • Project planning/monitoring by analyzing complex work streams to measure progress and motivate delivery with structured support, attention to details and recommendation. Monitor stakeholder requests to ensure added value and define scope creep balancing relations and goals; full SDLC/application development life cycle projects
  • Empowered partners, confident in challenging and persuading others to seek continuous improvement opportunities during organization change management initiatives. Leverage business expertise with standardization staff to define decisions/minutes, schedules to go-live
  • Liaison with Audiovisual team delivering executive footage to strengthen the message of reducing “duplication of efforts” and “simplifying assurance activities” within business processes
  • Ability to facilitate senior project teams using a strong understanding of group dynamics while driving results
  • Solid knowledge PIRA, PDF Reform and PMO Activities. Developed/updated IPPD PMO Project Initiation and Delivery Training material. Coaching and development of staff; SharePoint Administrator
  • Documented, functional requirements which describe system and control standardization process

Confidential

PMO Analyst

Responsibilities:

  • Confidential Accelerated Trading Migration Exit Project - Dynamic governance management with “early red, early escalation” mindset to obtain goal to successfully migrate most Business-Critical applications by Q2 2015
  • Liaison and collaboration with senior project manager to develop and act upon assurance and communications for a large, accelerated and complex infrastructure - business critical work stream program within Trading
  • Project manage the successful go-lives with work stream leads to plan & schedule application/server migrations during datacenter move.
  • Documented risks and priorities on project issues. Build and encourage collaboration between leads to mitigate risks shared with resources due to work stream slippage. Strategic thinker with ability to analyze data
  • Identify, define and apply technical knowledge to solve issues concerning migrations. Assist and coordinate activities related to application server migration; Determine risk mitigation. SharePoint Owner
  • Facilitate project meetings and track minutes and actions. Interpret and analyze minutes to be used as a strategy tool to list action items to accelerate progress - keeping consistent with stakeholder requests
  • Increase knowledge base of infrastructure program moves - including lift & ship, Disaster Recovery testing and handoffs with multiple work streams in various business environments

Confidential

Business Analyst

Responsibilities:

  • Communicated and collaboration support to manage transition-to-support Enterprise change initiatives
  • Conducted brainstorming exercises to determine next steps using best practices and simple, effective ways of business. Advise on a variety of collaboration tools - Live Meeting and SharePoint 2013 successfully
  • Adept at managing staff to reach goals. Drive content collection and creation of communications - newsletter, webcasts and transition email blasts to the business and executive management
  • SharePoint site re-design project - technical lead/designer to aligning Shell intranet web pages and SP 2013 migration. SP site owner/administrator & access manager. Migration of Quick & Easy intranet sites to QE V6

Confidential

PMO Business Analyst/Planner

Responsibilities:

  • Downstream Business PMO assurance of projects in compliance with Program Delivery Managers and Project Managers for large scale, global oil and gas IT projects; SharePoint administrator and owner
  • Train PMs on Project Reporting Tool and Project Delivery Framework achieving a level of standard to comply with Shell’s PDF. Review offshore India PMO financial reports ensuring accuracy. Change-request billing backfills
  • Obtained project deliverables in line with PDF compliance. Analyze monthly reports to show anomalies to establish spend and schedule. Project communications. Cost analysis obtaining correct project cost reporting
  • Knowledge and understanding of PMBOK Waterfall/Agile methodologies; Analytical data comprehension
  • Deliver presentations and organize presenters slide packs for global monthly DSB IT PM lunch and learns. Solid virtual communication skills in a global community

Confidential

Technology Analyst

Responsibilities:

  • Global Upstream PMO liaison between oil and gas IT programs, project managers to obtain scorecard data for stage gate monthly dashboards. Managed offshore staff on-boarding/off-boarding
  • Project manager for small executive office build-out and conference room media upgrade
  • Assisted in a software project launch in a global deployment of a customer facing application. Applied PM approach during daily business activities; Risk mitigation and SharePoint data control
  • Managed, analyzed and updated forecasted monthly resourcing records within a release management project Generated cost analysis data with MyBill, IQ Navigator and payroll accounting reporting systems

Confidential, Houston, TX

Productivity Coach

Responsibilities:

  • Part of the BattleRed nationwide training/support effort in developing leaner, streamlined business processes and performances via a mobility upgrade with new Apple iPhone IOS distribution at field/drilling sites
  • Arranged the largest field effort in North Dakota to train and demonstrate to users new iPhone platform application specific - (iPhone 101, TimeEntry, JourneyManagement, and JobDetails - basic ClickSchedule)
  • Communicate process improvements via iPhone presentations via Keynote
  • Collaborated with Confidential and telephonic vendors to determine and fix ongoing technical issues

Confidential, Houston, TX

Productivity Coach

Responsibilities:

  • Consult and advise on Windows 7 and Office 2010 migration project for 3000+ users; skilled at integrating and analyzing subject matter to determine patterns and trends; troubleshoot / resolve end-user issues; Training and knowledge transfer of new technologies
  • Consultation and provide support to drive teams to completion; Relationship building
  • Experience with productivity & collaboration tools, Microsoft Tool Suite
  • Develop migration communications plan with project managers while creating a global SME collaboration SharePoint site; Developed Newsletters and “How to” email bursts. Create user migration plan

Confidential, Houston, TX

Project Coordinator

Responsibilities:

  • Confidential Customer Web Portal Project - Build/develop a SharePoint reporting web portal for all IT projects. Define the scope and obtain stakeholder sign-off. Performance assessment. Successfully completed roll-out
  • Final requirements gathering (content / look & feel / business requirements / business process).

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