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Project Business Analyst Resume

ChicagO

SUMMARY:

  • Over 17 years of experience including domain & IT Industry, in which 9 years as a Business Analyst with functional skills specialization - Sr. SAP SD, OTC Consultant and 2+ years in Project Management. Excellent Communication Skill. Transformation & Performance improvement of an enterprise wrt Process & Technology. Resource Managing.
  • Business Blueprinting. Process Design and Gap analysis. Business Solutioning.
  • Actively worked in Confidential & Confidential project to review, analyze and set User Authorization Matrix to improve the smooth functioning of various processes with clearly designed Roles to different Users. Replenishments.
  • Extensively worked in Automotive industry as a Regional Manager as well as Business Analyst Streamlining and rolling out the transition stages in SAP Implementation. Business Process Consultancy. Requirement Analyst.
  • Designing the Change Process according to current state and as per requirement to be met satisfactorily.
  • Experience in understanding the security policies of the organization and translating the same into User Authorization. Actively involved as an interface to gather the client requirement for reporting and restricting to the one individual user on different manager level. Working with Stakeholders identifying & designing business solutions.
  • Executed 4 End-to-end SAP implementations, which included various components of SD module - Customer, Vendor & material master, Org structure, Pricing, Transfer Order, Shipping, Shipping Document, Picking, Billing, Taxes, Output Determination, Exports, CIN, Integration SAP SD - MM, PP, QM, FI, PS, CS & Diff Processes like Stock Transfer, Intercompany, Third Party Sale, Asset Sale, High Sea Sale, Return Sale, Scheduling Agreement and MM, IS Retail etc.
  • Creation of Shipment Document - VT01N. Full Cycle - Sales Order(VA01)->Delivery(VL01N)->Transfer Order(LT03)->Transfer Order Confirmation(LT12) -> Shipment(VT01N) -> Shipment Cost(VI01) -> Billing(VF01).
  • Consulted multi-national companies in Insurance, Retail, Oil & Gas, Automobile, Cement manufacturer, Textile, Paper-Pulp & Manufacturing industries, in SAP SD Implementation including the Business process analysis, Blueprint, Configuration, UAT & Integration testing, End user training, Functional Specification Docs, User Manual documentation, Cut over Strategy, Interface, Master Data Loading through LSMW / BDC & After Go-Live Production Support, ASAP Methodology, Agile Methodology and IS Retail Support for Global Client.
  • Shared Process Flow for Heavy Duty Confidential, from UFD - Heavy Duty Application - > SAP (OTC - Order - to cash process). Interface data transfer through .Net connector. Data Conversion.
  • SME for inbound/outbound sales/purchase orders, shipments, and billing EDI transaction.
  • Error handling of Inbound and outbound EDI messages. Understanding Purchase Order, PR, MIGO, MIRO.
  • Input & Output of Data from SAP ECC 6.0 with couple of in-house developed .Net applications. Data Conversion from Legacy system to SAP. Data converted from one format to another format and from one system to another.
  • Advised clients in all aspects of the sales & distribution business process and translated business requirements into SAP solutions in the most cost effective and client-servicing manner.
  • Worked on global projects with multi-national teams in USA, UK, France, Ireland, Portugal, China, Hong Kong and Germany during implementation process on various stages like UAT Testing, Integration Testing, Interface, User Training, User Manuals, Documentation etc and After Go-Live Support - on SD, MM, FICO & SAP-IS Retail.
  • A dynamic SAP Consultant and Project Manager with expertise in: ECC 6.0 - Implementation, Support, Rollout, Interface, ASAP Methodology, Agile Methodology, follow - SAP Best Practices, Cost, Quality, Risk and Team Mgn.
  • Experience in Complex SAP Global Roll out to various countries in a phased manner and worked in a large team.
  • Comfortable making Presentation and Conducting workshops. SAP standard Quote - to - Cash Process.
  • Completed multiple life cycle implementations of SAP in ECC 6.0 with EHP.
  • Client Performance Management: Expertise in handling customer, customer satisfaction, On time Delivery, Customer/Stake holder engagement. Understanding of industry standard SaaS/subscription management processes
  • Exposure in various activities like Project Management, Team Management, Time Management, Configuration, Testing, Documentation, Data Interface System, Automation processes and monitoring.
  • Overall played the role of Project Manager, Project Lead, Lead SAP Consultant - Country Manager, SAP Support Manager, Sr. SAP SD Consultant for 9 years, in an onsite/offshore model of team size 10/20.
  • Strong Leadership qualities & equally active Team member. Coordination with development and functional team members.

SKILL:

ERP: SAP R/3 4.7, ECC 5.0, ECC 6.0 - EHP 4, 5 & 6, Industry Specific Retail.

SAP Primary: Sales & Distribution (SD)

SAP Secondary: Material Management (MM), Finance & Controlling (FICO), IS Retail.

SAP Integration: SD-FI, SD-MM, SD-QM/PP, SD-PS, SD-CS.

SAP Technical: EDI - IDOCS, LSMW.

SAP Integrations/Interface: EDI, .Net Connector, Web Service, MSMQ, ARIBA.

PM Tools: Confidential, REMEDY, Share point, MS Project, MS Visio.

PROFESSIONAL EXPERIENCE:

Confidential, Chicago

Project Business Analyst

Responsibilities:

  • Preparation of Project Plan, Define and implement strategy. Resource Management. Agile Methodology.
  • Time Management & Scheduling - Project Activities, estimated effort hours, estimated resource.
  • Responsible for kick-off meeting and communicating status to all stakeholders, providing different approaches to go with interface strategy to implement process in SAP, POC Presentation & Signoff, resolving Invoice printing issues, Outputs, documentation. Business Blueprinting. Process Design and Gap analysis.
  • Working with Key Stakeholders Global Process owners in identifying and designing business solutions involving technical changes and business processes.
  • Defining project scope, goals and deliverables that support business needs and manage full life cycle project plans.
  • “As-Is” job task analysis and development of the “To-Be” business blueprinting processes.
  • Gap Analysis. Understanding of requirement. Worked on Change Process. Designed & guided to fill the Gap.
  • Gave several presentations at each phase, conducted workshops & training. Emphasized on clear communication flow throughout the Project and actively engaged the client at each phase.
  • Shared Process Flow Diagram from Maximo - To - SAP Asset Retire - To - Asset sale through SD route.
  • Shared Process Flow for Heavy Duty Confidential, from UFD - Heavy Duty Application - > SAP (OTC - Order - to cash process). Interface data transfer through .Net connector.
  • Developed RFC Structure to channelize the flow of data without any error.
  • Input & Output of Data from SAP ECC 6.0 with couple of in-house developed .Net applications. CRB Integration, Web Services, RFC Connector. Data Conversion from Legacy system to SAP. Data converted from one format to another format and from one system to another. Data transformation in understandable mode to the receiving system.
  • Sales & Purchase of Spare parts for subcontracting process. Rail car maintenance.
  • Sales of variant material via IBM Maximo using SAP at the back end.
  • Resolution & fixation of IDoc for Sales through EDI.
  • Monitoring & managing Implementation of two different activities/processes in SAP and Interface data transfer from MAXIMO through .NET - to - SAP & Vice-versa. And UFD - to - SAP.
  • Preparation & finalization of Blueprint documentation. POC presentation to the client.
  • Customer, Vendor & material Master, Org structure, Pricing, Taxes, Output Determination, Diff Processes like Asset Sale, Asset Retirement, Order - to - Cash, Automization. Interface data transaction. Delivery Document.
  • Pricing Condition, Condition Technique, Pricing Procedures, Pricing Elements - Basic Price, Discounts, Tax, Freight.
  • Projects designs, Business Analysis, process defined, tech & functional documents and specifications preparation.
  • Configuration, Development/Customization - DEV & TST server, Transport Request.
  • Documentation at each phase of Project. User Manual prepared. Functional Specifications.
  • Automation of Material Creation & Stock update, Sales order creation, Delivery doc creation.
  • Automation of combination of two sales order into one Invoice, running in batch job in background.
  • Unit Testing, Integration Testing, Interface testing, UAT Testing.
  • Cut over strategy and finalization of formats for Outputs.
  • Transporting Requests to PRD System after change management approval.
  • Scope management and maintain and report project performance status and produce weekly status reports and daily conf call with the Client. Daily WebEx meeting with Client in US.

Confidential

Lead SAP Business Analyst and India Testing Country Manager

Responsibilities:

  • Preparation of Project documents & Project Plan.
  • Defining project scope, goals and deliverables that support business needs and manage full life cycle project plans.
  • Worked with Key Stakeholders Global Process owners, to Understand business process to improve the performance.
  • Provided support during implementation process on various stages like UAT Testing, Integration Testing, User Training, etc and Support - on SD, MM, FICO.
  • During the Testing failure, worked on designing the Change Process.
  • Co-ordinated multi-location Roll outs across the globe (UK, Ireland, France, Portugal) and with UK counterpart during unit testing & integration testing for various Defects & CR created to correct the TS (testing scripts).
  • Managed & coordinated the daily TS-test scripts, for UAT testing assigned on daily basis to Confidential -ABS team (SMEs) in Pune – India, to get Data Preparation done & to get executed – to ensure our delivery well in time.
  • Handled & managed to get resolution according to SLA, facing various Error messages, Login problems, Authorization error problems, from DCRs-UK team & Confidential -UK, France team.
  • Coordinated with UK counterpart during unit testing & integration testing for various Defects & CR created to correct the TS (testing scripts).
  • Worked globally on COPERNIC ( Confidential Common Operating Platform for European Reporting and Ifrs Consolidation) representing Confidential India and linked with UK, Ireland, France & Portugal.
  • Handled all Communications Globally regarding review meetings, UAT test update, Report from Confidential regarding Data Prep & Execution Status, outrage planning, Escalations, various Transaction issues, Authorization issues, SAP logbook – UAT Test Plan Sheet (maintained in shared portal/link), tickets resolution issues, Server maintenance/shutdown planning. Monitoring, Coordinating and delegating against the same across the Global with DCRs (Accenture Consultants)-UK, Confidential -UK & France central team.
  • Coordinated business meetings with Test Management team in UK, Test Coordinator in UK and relevant business owners (SMEs, DCRs, UAT test Users, BICC & Central Team in France).
  • Supported Interface between SAP and non-SAP applications and various non-SAP applications, ARIBA, Magnitude (For Reporting purpose) etc.
  • Worked on Confidential Tool to Log the Issue, to update the Execution Status, Defect Ids, CR Nos, comments etc & to do the follow-up.

Confidential

Sr. SAP Functional Analyst

Responsibilities:

  • Defining project scope, goals and deliverables that fulfill the requirement, with managing Resource and Processes.
  • Provided implementation, BBP, testing & training of SD Module and multi-location Roll Outs across the Globe.
  • Worked with Key Stakeholders Global Process owners in identifying and designing business solutions.
  • Understanding business process to improve the performance. Requirement Analyst. Process Design and Gap Analysis.
  • Worked on designing the Change Process according to current state and as per requirement to be met satisfactorily.
  • Configured system, unit testing & integration testing for new processes, prepared training manual and provided training to SD & MM users. Prepared business related Documentation. Gap Analysis, Functional Specification.
  • Gave several presentations at each phase, conducted workshops & training. Laid emphasis on proactive & clear communication. Intercompany Process.
  • Customer, Vendor & material master, Org structure, Pricing, Taxes, Output Determination, Contracts, Exports, Diff Processes like Stock Transfer, Third Party Sale, Asset Sale, Return Sale. Purchase Order Creation, MIGO.
  • Pricing Condition, Condition Technique, Pricing Procedures, Pricing Elements – Basic Price, Surcharge, Discounts, Freight, Diff Taxes – CST, VAT, Service Tax. Order Type, Billing, Shipping, Enterprise Structure.
  • Provided functional aspects to ABAP consultant for various development.
  • Collaborated with the technical team for development of the layouts and reports
  • Developed and configured new processes in golden client tested in quality and transported to PRD System.
  • Managed co-ordination between Humboldt India and HO Humboldt Germany on various issues.

Confidential

Project Manager, Sr. SAP SD-OTC

Responsibilities:

  • Provided implementation, Requirement gathering, BBP, Gap Analysis, testing & training of SD Module.
  • Configured system, unit testing & integration testing for new processes, prepared training manual and provided training to SD users. Prepared business related Documentation. Business Blue Print. SAP Templates.
  • Gave several presentations at each phase, conducted workshops & training. Integration SAP SD – MM, PP, QM & FI.
  • Customer, Vendor & material master, Org structure, Pricing, Taxes, Output Determination, Contracts, Exports, Diff Processes like Stock Transfer, Third Party Sale, Return Sale, Scheduling Agreement. Functional Specification.
  • Pricing Condition, Condition Technique, Pricing Procedures, Pricing Elements – Basic Price, Surcharge, Discounts, Freight, Diff Taxes – CST, VAT, Service Tax. Sales Order, Outbound Delivery, Billing, Shipping, Enterprise Structure.

Confidential

SAP Support Manager

Responsibilities:

  • Actively worked to set User Authorization Matrix to streamline the smooth functioning of various processes with strict compliance follow-up and restricted Roles to different Users.
  • Experience in various table & fields of Master Data transfer of legacy data into SAP.
  • Experience in understanding the security policies of the organization and translating the same into User Authorization, super user authorizations. Actively involved as an interface to gather the client requirement for reporting and restricting to the one individual user on different manager level.
  • Provided support, testing and training for IS Retail across the processes of finance, merchandise, master data team, marketing (CRM), personal/admin, warehouse, POS and stores (SRS), after Go-Live in Nov 2009. Supported & configured various promotional schemes.
  • Understanding of business processes and providing Support to M&S India.
  • Provided support to M&S India and coordinated with implementation team of Cyber in UK, China, Hong Kong and M&S UK Team. Replenishments. Allocation planning.
  • Worked with business analyst to fill the gap after Go-Live production support. Process Design and Gap analysis.
  • Worked globally representing M&S India and collaborated with UK, China & Hong Kong
  • Managed all communications globally regarding review meetings, outrage planning, DR test, escalations, various transaction issues, article master data issue, SAP logbook, tickets resolution issues, server maintenance/shutdown planning and new processes & site master record (distribution center or store or plant) to be implement.
  • Monitored all 20 Stores in India -- SRS issues, Error messages, Login problems, Replenishment Process issue, Stock Transfer order issue, Authorization errors, Lots of SAP Training issues AND Corporate all Dept. (Finance, Merchandise, Master Data team, Marketing (CRM also), Personal/Admin and Warehouse (A major Part, from where the issues were flowing – Error in GR, TO, TR, Storage bin location, Material movements, Outbound Delivery, Confirm TO, Picking & Shipping goods for Sales Order, Printing Transfer Orders, MIGO, MIRO, PO etc).
  • No stock management at storage bin level. Picking and Packing. Handling Units.
  • Process for WM follows – Create GR(MIGO) -> Create TR to put away -> Create TO wrt TR -> Confirm TO.
  • Process for SD follows – Create Sales Order -> Create Outbound Delivery -> Create TR for delivery -> Create TO wrt TR -> Confirm TO.
  • Worked on Authorization Matrix and REMEDY tool to log the issue & to do the follow-up
  • Supported the third-party software at POS – ‘Orion’ and interface between SAP and non-SAP applications. Data transfer from Legacy system to SAP system using custom IDOC. Data Conversion from Legacy system to SAP.
  • SME for inbound/outbound sales/purchase orders, shipments, and billing EDI transactions.
  • Error handling of Inbound and outbound EDI messages.
  • Default settings and procedures will be described for both sending and receiving EDI messages. The processes can be tested in a system using the IDoc Interface. Data converted from one format to another format and from one system to another. Data transformation/translations to make the data understandable to the receiving system.
  • Input & Output of Data from SAP ECC 6.0 through FTP Server.
  • OTC/SD team member responsible for SD and EDI related configuration, cutover activities, functional specs and testing cycles including orders, billing, pricing promotions for errors and WMS.
  • Created user manual for SRS (SAP Retail Store) – for Stores and regular training for the Super users and end-users on SAP functionality’s, and navigation through screens.
  • Process in SRS follows – Create STO (from Store 1 – Receiving Plant) -> Create Replenishment Delivery (from Store 2 – Supplying Plant)->PGI -> Create STO Invoice in Supplying Plant ->Create GRN (from Store 1 – Receiving Plant) -> Stock Update.
  • Roll out implementations for all upcoming New M&S Stores in India.
  • Training (For SRS) to all Stores Managers & their Staff, all over India.

Confidential

Sr. SAP SD Functional Consultant

Responsibilities:

  • Provided and managed implementation & testing of SD Module.
  • Developed understanding of business processes and preparing business blueprints & Documents.
  • Configured system, unit testing & integration testing as a part of project realization phase.
  • Customized Enterprise structure, assignments of various organizational elements in sales area. Created sales documents (like Standard Order, Delivery, billing, credit memo request, debit memo request and Returns order) condition technique, maintenance of condition types and records, credit management, output determination, partner determination, account determination, and pricing determination procedure.
  • Pricing Condition, Pricing Procedures, Pricing Elements – Basic Price, Surcharge, Discounts, Freight, Diff Taxes – CST, VAT, Service Tax, Excise Duty etc. Stock Transfer, Third Party Sale, Return Sale, Intercompany Process. Purchase Order Creation, MIGO.
  • Managed pre-go live preparation of collecting, updating of different Masters data and cut over data.
  • Managed configuration of third party process. Prepared test data (testing script) for complete cycle testing.

Confidential

SAP SD functional consultant

Responsibilities:

  • Managed complete implementation & testing of SD Module.
  • Managed “As-Is” job task analysis and developed “To-Be” business processes.
  • Configured system, unit testing & integration testing as a part of project realization phase.
  • Customized Enterprise structure, assignments of various organizational elements in sales area. Created sales documents (like Standard Order, Service Order, Delivery, billing and Returns order) condition technique, maintenance of condition types and records, output determination, partner determination, account determination, and pricing determination procedure.
  • Pricing Condition, Pricing Procedures, Pricing Elements – Basic Price, Surcharge, Discounts, Diff Taxes – CST, VAT, Service Tax etc.
  • Managed transporting all requests from golden client to Dev to Qty to Prd System.
  • Prepared user manuals & conducted training session for end users. Functional Specification Design document (FSD).
  • Prepared Documents, like BBP, Training and End user manual.

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