OBJECTIVE:

To secure a position that utilizes my education, experience and skills

PROFESSIONAL SUMMARY:

• Have more than 12 years of experience working as Software/Hardware Quality Assurance/Lead Quality Assurance Analyst/Business Analyst, gathering requirements, user stories, Risk Analysis, code review/design review, conducting user interviews, coordinating JAD sessions, manual, automated and mobile testing using tools such as JIRA, Quality Center/ALM, QTP to test Pharmaceutical (LabWare LIMS, MES, Nugenesis, Chromeleon), E Commerce, financial, Payroll and automotive applications (web based and client server), SAP QM, SAP MM and MES (WERUM’S PAS - X) in Web based and client server environment using Agile, Waterfall, GAMP4, and GAMP5 Methodologies
• Have exposure to reading and manipulating programming languages such as LIMS Basic, C/C++, SQL, PL/SQL etc.
• Have experience working in FDA controlled environment using 21 CFR part 11, cGMP, etc.
• Have been involved in requirement gathering, test plans creation, risk analysis unit, functional, regression, Integration, Performance, user acceptance, negative, backend and front-end testing, defect tracking, trace matrix creation
• Working knowledge of validation process and documentation (IQ, OQ, PQ, SOQ)
• Have one year experience of Implementation and users/applications support.
• Have four years of experience of supporting applications, desktops, and networks in
• LAN/WAN environment
• I have tremendous user support, training, presentation and demonstration abilities.
• I am an excellent team player with great Communication and Leadership skills.

COMPUTER SKILLS:

Operating Systems: SUN Solaris, HP-UX, SQL Server,Windows

Applications: Labware LIMS, LabManager LIMS, WERUM MES, EMERSOM MES Nugenesis(SDMS), Chromeleon (CDS), SAP and

WERUM’s PAS-X, TOAD, IBM TEAM TEST, SOUPUI, JMeter and PLSQL developer:

Environment: JAVA, XML, C++, Web Based, Client Server

Databases: ORACLE 7.x/8.x/9i, 10g, SQL Server, LotusNotes, DBASE V, REMEDY

Languages: SQL, PL/SQL, and FORTRAN

PROFESSIONAL EXPERIENCE:

Sr. Business Analyst /Validation Lead

Confidential, Seattle, WA

Environment: SQL Server, Window 7, Citrix, LabWare LIMS V7, Emerson Syncade (MES), TFS, GAMP5

Responsibilities:

• Gathering and documenting business requirements; going above and beyond to understand the client's complete business needs for LabWare LIMS v7 and Emerson Syncade (MES) Integration project.
• Meeting with subject matter experts to identify and document all functional requirements for LIMS
• Involvement in writing, reviewing and enhancing the validation deliverables (URS, FRS, Design document, IQ, OQ, PQ) for LabWare LIMS v7
• Creating and/or refining user stories to assist development team in building the application
• Serving as the main liaison between business users and development staff
• Created test cases and conducted Functional and User Acceptance Testing with business users
• Managed Business Intelligence & reporting tools to track finance and operations KPIs
• Manage risks and resolves issues that affect release scope, schedule and quality
• Measure and monitor progress to ensure application releases are delivered on time and within budget, and that they meet or exceed expectations
• Worked with the Quality Assurance Analysts to create test cases and conducted Functional and User Acceptance Testing (UAT) with business users

BA/Sr. Software Quality Engineer

Confidential

Environment: SQL Server, Window 7, Visual Studios, MTM

Responsibilities:

• Understanding the business flow of the company
• Interviewing users, collecting requirement/user stories
• Converting user requirement into functional requirement, creating risk documents
• Coordinating and conducting the requirement and risk analysis meeting
• Involved in functional, regression and user acceptance testing of the web based Duck Creek(commercial policy and billing side) for multiple Dental Policies
• Creating the test data in Duck Creek policy
• Involved in analysis of user stories/functional requirements
• Interaction with product owners, business analyst developer to discuss the user stories, design and defect resolution
• Planning and executing functional, regression, integration and system level testing
• Involved in execution of test cases, analyzing the test results, resolving and managing discrepancies/defect
• Evaluating MTM and Visual studios to setup the automation framework
• Participation in the daily scrum (stand up) meetings to communicate the QA status effectively and objectively with business owners and developers and stack holders
• Interaction with business owners and other stakeholders
• Participated in weekly/bi weekly deployment/project planning/Sprint meetings

Sr. Business Analyst /Validation Lead

Confidential, Los Angeles, CA

Environment: SQL Server, Window 7, Citrix, LabWare LIMS V6, TFS, GAMP5

Responsibilities:

• Gathering and documenting business requirements; going above and beyond to understand the client's complete business needs for LAbWare LIMS V6 Implementation project.
• Meeting with subject matter experts to identify and document all functional requirements for LIMS
• Involvement in writing, reviewing and enhancing the validation deliverables (URS, FRS, Design document, IQ, OQ, PQ) for LabWare LIMS
• Creating and/or refining user stories to assist development team in building the application
• Serving as the main liaison between business users and development staff
• Created test cases and conducted Functional and User Acceptance Testing with business users
• Managed Business Intelligence & reporting tools to track finance and operations KPIs
• Manage risks and resolves issues that affect release scope, schedule and quality
• Measure and monitor progress to ensure application releases are delivered on time and within budget, and that they meet or exceed expectations
• Worked with the Quality Assurance Analysts to create test cases and conducted Functional and User Acceptance Testing (UAT) with business users
• Maintains a release repository and manages key information such as build and release procedures
• Successfully used Microsoft Team Foundation Server (TFS) for all sprint activities - Managing Backlog Items, Release/sprint planning, tracking, Testing

Sr. Business Analyst/Lead QA

Confidential, West Bend, WI

Environment: SQL Server, Window 7, JIRA, Confidential Duck Creek

Responsibilities:

• Solicited Business Requirements via interviews, group sessions, and feedback on the current system
• Managed the vendor evaluation and selection process including identifying functional requirements, writing RFP documents, vendor presentations
• Compiled Business Requirement Documentation (BRD) - Business Objectives, Project Scope, Deliverables, Timelines, Stakeholder identification, Functional and Non Functional Requirements, Data Requirement, User Interface and Output Samples
• Conducted Joint Application Development (JAD) sessions to review BRD and code walkthrough
• Worked with the Internal IT team and DBAs to identify data sources
• Worked with QA Analyst to Organize Group Testing Sessions - Test Script Reviews.
• Utilizing JIRA to open the defects and manage the defects
• As part of the rollout plan, conducted multiple application demos
• Performed value added analysis and provided analytics to support Business Initiatives - Tank Utilization Report, Deliveries (to Refineries) by Commodity and by Month, Line Upsets and Impact to profitability Margin, Shipper Ratability Report - used SAS Enterprise Guide for reporting

Business Analyst/Sr. Software Quality Engineer

Confidential

Environment: SQL Server, Window 7, JIRA, Cucumber, Agile (Scrum)

Responsibilities:

• Participation in product requirements discussions as well as usability and design reviews
• Peer review and enhancement of the test documents like URS/FRS/User stories/Use cases and Test Scripts developed by the other team members
• Involved in planning of testing the Confidential E-Commerce web sites
• Involved in creation and analysis of user stories
• Interaction with product owners, business analyst developer to discuss the user stories, design and defect resolution
• Planning and executing functional, regression, integration and system level testing
• Involved in creating the automated test scripts using cucumber
• Involved in analyzing the test results, resolving and managing discrepancies/defect
• Utilizing JIRA to draft user stories and manage the defects
• Participation in the daily scrum (stand up) meetings to communicate the BA tasks status effectively and objectively with business owners and developers and stack holders
• Interaction with business owners and other stakeholders
• Participated in weekly/bi weekly deployment/project planning meetings

BA/Sr. Software Quality Engineer

Confidential

Environment: LIMS (LABWARE), (Nugenesis; SDMS), Chromeleon, Window XP, UNIX, Oracle, TOAD, Quality Center, FDA Controlled environment (21 CFR Part 11), GAMP5

Responsibilities:

• Participation in product requirements discussions as well as usability and design reviews
• Peer review and enhancement of the test documents like URS/FRS and Test Scripts developed by the other team members
• Interaction with business owners and other concern parties
• Planning and executing functional and system level testing of products
• Participation in the status meetings to communicate the QA status effectively and objectively with business owners and developers and stack holders
• Involvement in documentation/execution of test cases. Analyzing the test results, resolving and managing discrepancies/defect using “Quality Center 9.2”
• Analyzing/troubleshooting data issues using SQL.
• Participating in weekly/daily status meetings to discuss the outstanding, critical and high defects
• Updating matrix document of what operating systems had been tested on.

BA /Sr. Software Quality Engineer

Confidential

Environment: LIMS (LABWARE), SAP QM, MES (WERUM’s PAS-X), TrackWise, NuGensis (CDMS), Chromeleon, Window XP, UNIX, Oracle, TOAD, Quality Center, FDA Controlled environment (21 CFR Part 11)

Responsibilities:

• Business Requirements gathering via interviews, group sessions, and feedback on the current system
• Compiled Business Requirement Documentation (BRD) - Business Objectives, Project Scope, Deliverables, Timelines, Stakeholder identification, Functional and Non Functional Requirements, Data Requirement, User Interface and Output Samples
• As the continuation of earlier local project, leading Integration testing efforts between MES and LabWare LIMS to test the fully globally implemented automated functionality of the Interface.
• Leading test planning of change request for LabWare LIMS
• Managing and coordinating drafting and execution efforts of MES-LIMS interface functional test document involving MES and LabWare LIMS
• Assigning, monitoring, and coordinating the work load to the team members as a lead software tester/validation engineer in the testing, validation and support efforts of Chromeleon (CDS) and LabWare LIMS applications in FDA Controlled environment.
• Planning and executing functional and system level testing of products
• Participation in product requirements discussions as well as usability and design reviews
• Participation in the status meetings to communicate the QA status effectively and objectively with business owners and developers and stack holders
• Involvement in execution of test cases. Analyzing the test results, resolving and managing discrepancies/defect using “Quality Center 9.2”
• Peer review and enhancement of the test documents like URS/FRS and Test Scripts developed by the other team members
• Interaction with business owners
• Participating in weekly/daily status meetings to discuss the outstanding, critical and high defects
• Updating matrix document of what operating systems had been tested on.

Test Lead

Confidential

Environment: TrackWise, Windows 7, UNIX, Oracle, TOAD, Quality Center, FDA Controlled environment(21 CFR Part 11)

Responsibilities:

• Participate in the delivery of system solutions by documenting testing activities and ensuring they are conducted in a cost effective and compliant manner
• Executes testing strategies, deliverables, methodologies, and processes to assess all stages of the software development lifecycle
• Analyze and document/enhance business requirements for multiple business areas.
• Involved in creating user acceptance test plans, managing and reviewing the test deliverables
• Defines and manages testing of software, data, hardware or process prior to release into a live environment
• Leading onshore and offshore team of 3 - 5 testers
• Analyze test results and measure Key Performance Indicators against defined quality criteria.
• Insure all Test Deliverables are completed, including Test Approach, Scenarios, Conditions and Expected Results, Test Cycle Control Sheet, and Test Scripts.
• Identify issues, lead resolution efforts, and escalate issues appropriately.

Project Lead /Sr. Software Quality Engineer

Confidential

Environment: LIMS (LABWARE), SAP QM, MES (WERUM’s PAS-X), TrackWise, NuGensis (SDMS), Chromeleon, Window XP, UNIX, Oracle, TOAD, Quality Center, FDA Controlled environment (21 CFR Part 11)

Responsibilities:

• As the continuation of earlier project, leading Integration testing efforts between MES and LabWare LIMS to test the semi-automated functionality of the interface.
• Leading test planning of change request for LabWare LIMS
• Managing and coordinating drafting and execution efforts of MES-LIMS interface functional test document involving SAP QM and LabWare LIMS
• Assigning, monitoring, and coordinating the work load to the team members as a lead software tester/validation engineer in the testing, validation and support efforts of Chromeleon (CDS) and LabWare LIMS applications in FDA Controlled environment.
• Involved in support of Nugenesis (including troubleshooting, vendor contacts and patch installation
• Creating, reviewing and managing and executing the deliverables (VPP, OQ, PQ) for TrackWise Deviations Module implementation
• Planning and executing functional and system level testing of products
• Participation in product requirements discussions as well as usability and design reviews
• Participation in the status meetings to communicate the QA status effectively and objectively with business owners and developers and stack holders
• Involvement in execution of test cases. Analyzing the test results, resolving and managing discrepancies/defect using “Quality Center 9.2”
• Peer review and enhancement of the test documents like URS/FRS and Test Scripts developed by the other team members
• Interaction with business owners
• Participating in weekly/daily status meetings to discuss the outstanding, critical and high defects
• Updating matrix document of what operating systems had been tested

Sr. Software Tester

Confidential, Downers Grove IL

Environment: Windows 7, Window XP, Microsoft Visual Studios, Robotic Lab Instruments

Responsibilities:

• Involved in functional, regression, negative, front end testing of applications and lab Instruments (Hardware)
• Writing and executing test cases.
• Involved in creation, review and execution of test cases. Analyzing the test results, resolving and defect using MS Team Manager (MS Visual Studios)
• Participating in daily status SCRUM meeting with Business Analyst, SME’s, Project Manager and Developers.
• Peer review and enhancement of the test documents like URS/FRSand Test Scripts developed by the other team members

Lead Quality Assurance Analyst

Confidential, Downers Grove, IL

Environment: Window XP, UNIX, Oracle 10g, TOAD, Quality Center, SoapUI, JMeter, PLSQL Developer, SQL PLUS, Post Grace, Webex

Responsibilities:

• Lead a team of 4 - 6 tester (including 4 offshore testers)
• Involved in mentoring, assigning, monitoring, and coordinating the work load to the testing team members
• Involved in managing and executing Web Based (real time) application using SoapUI and JMeter
• Review Business Requirement document, high Level and Low Level Design documents
• Participating in daily status SCRUM meeting with Business Analyst, SME’s, Project Manager and Developers.
• Participation in weekly/daily status meetings to discuss the outstanding, critical and high defects
• Coordination of the daily project related status meetings with tester.
• Entering, Analyzing the test results, resolving and managing defect using “Quality Center”
• Daily interaction with local and offshore testers and developers
• Involved in writing, reviewing and executing system, integration, functional, performance test cases
• Involved in managing and executing Web Based (real time) application
• Updated matrix document of what systems had been tested on.
• Doing SQL queries
• Involved in testing life cycle process improvement to bring it toCMMI-3 level