Business Analyst Resume Washington D.C. - Hire IT People

TECHNICAL SKILLS:

PROFESSIONAL EXPERIENCE:

Confidential

Business Analyst

Responsibilities:

Confidential

Office Manager

Responsibilities:

Responsible for managing the leave and time sheet database for 50 staff members
Assists space management manager to ensure new space for new and current employees when moving within the building to different locations and departments
Input data into the FM systems
Prepare written correspondence for Senior Leadership
Responsible for ordering office supplies

Confidential

Help Desk Support

Responsibilities:

Provided level II help desk support to CMRA Air Force and other defense agencies users with numerous functions pertaining to their accounts
Provided direct support to Contractors, COR/COTR and Resource Managers with password recovery, account activations, and Cage Codes
Maintains statistical data with users profiles required by the Department of Defense
Verified users account information to insure it was error free using SAMS software
Maintains weekly support of all users within the CMRA database to insure all information is accurate
Analyze report related customer issues as they relate to CMRA database

Confidential

Administrative Support Specialist

Responsibilities:

Researched and analyzed data, resolved issues, and provided information that support project recommendations for my assigned work assignments
Assisted various staff members with budget and contract support
Compose and edit correspondence and memorandums
Provided customer support to various departments throughout Washington Headquarters Services on a need basis
Coordinate with LED and POC to ensure that all DoD employees training request were processed in a timely manner

Confidential, Washington D.C.

Admission Discharged Specialist

Responsibilities:

Coordinate with various staff for operational support of the unit; serve as a liaison between departments and operating units in the resolution of day-to-day administrative and operational problems
Ensure that security and privacy of personal information are adhered to as required by HIPPA (Health Insurance Portability and Accountability Act)
Assists with the development of strategic plans and policies to expand program goals
Assists in the preparation of records/files and other pertinent documents required for submission to director and other offices/agencies

Confidential

Substitute Teacher

Responsibilities:

Traveled throughout the county to various schools needing temporary teachers to guide students in various subjects
Led class discussions based on daily lesson plans
Created and maintained spreadsheets detailing student identification and grades

Confidential

Voter Services Specialist

Responsibilities:

Assists with activities involving qualifications, data entry and verification of registered applicants
Researched and presented requested data to appropriate staff as needed or requested
Prepared short and long term goals for team members and periodically reviewed goals to ensure all team members were working towards organization success