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Business Analyst Resume

Washington D, C

TECHNICAL SKILLS:

  • Microsoft Office
  • CompTIA Fundamentals
  • CompTIA A+ ce
  • CompTIA Network+ ce
  • CompTIA Linux+
  • CompTIA Security+ ce

PROFESSIONAL EXPERIENCE:

Confidential

Business Analyst

Responsibilities:

  • Ensure compliance requirements are met on contracts and proposals
  • Create time line for each project with weekly and monthly milestones
  • Ensure desired outcome of project tasks are met
  • Assist implementing on - line Learning Management System
  • Use of IT systems to keep track of people and progress

Confidential

Office Manager

Responsibilities:

  • Responsible for managing the leave and time sheet database for 50 staff members
  • Assists space management manager to ensure new space for new and current employees when moving within the building to different locations and departments
  • Input data into the FM systems
  • Prepare written correspondence for Senior Leadership
  • Responsible for ordering office supplies

Confidential

Help Desk Support

Responsibilities:

  • Provided level II help desk support to CMRA Air Force and other defense agencies users with numerous functions pertaining to their accounts
  • Provided direct support to Contractors, COR/COTR and Resource Managers with password recovery, account activations, and Cage Codes
  • Maintains statistical data with users profiles required by the Department of Defense
  • Verified users account information to insure it was error free using SAMS software
  • Maintains weekly support of all users within the CMRA database to insure all information is accurate
  • Analyze report related customer issues as they relate to CMRA database

Confidential

Administrative Support Specialist

Responsibilities:

  • Researched and analyzed data, resolved issues, and provided information that support project recommendations for my assigned work assignments
  • Assisted various staff members with budget and contract support
  • Compose and edit correspondence and memorandums
  • Provided customer support to various departments throughout Washington Headquarters Services on a need basis
  • Coordinate with LED and POC to ensure that all DoD employees training request were processed in a timely manner

Confidential, Washington D.C.

Admission Discharged Specialist

Responsibilities:

  • Coordinate with various staff for operational support of the unit; serve as a liaison between departments and operating units in the resolution of day-to-day administrative and operational problems
  • Ensure that security and privacy of personal information are adhered to as required by HIPPA (Health Insurance Portability and Accountability Act)
  • Assists with the development of strategic plans and policies to expand program goals
  • Assists in the preparation of records/files and other pertinent documents required for submission to director and other offices/agencies

Confidential

Substitute Teacher

Responsibilities:

  • Traveled throughout the county to various schools needing temporary teachers to guide students in various subjects
  • Led class discussions based on daily lesson plans
  • Created and maintained spreadsheets detailing student identification and grades

Confidential

Voter Services Specialist

Responsibilities:

  • Assists with activities involving qualifications, data entry and verification of registered applicants
  • Researched and presented requested data to appropriate staff as needed or requested
  • Prepared short and long term goals for team members and periodically reviewed goals to ensure all team members were working towards organization success

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