SUMMARY:

A well qualified IT professional with 8 plus years of diverse experience in the fields of Business Analysis, Business Development, Software Quality Assurance and Systems Administration. In depth knowledge of the Software Development Life Cycle and complete understanding of the business process, defining the vision document, interacting with stakeholders, understanding user requirements articulate them into User Requirements Specifications (Use Cases).Strong analytical, Communication, decision making and organization skills.

• Expertise in Analysis, requirements gathering, Process Development, and Business Rules Specifications, Gap Analysis, Design Documents, Report Modeling & Simulation, Testing and implementation planning over the entire SDLC.
• Develop and support the underlying business definition artifacts (Business Use Cases, Business Requirement Document (BRD). Process maps, activity diagrams, issue lists, business rules, vision, stakeholder requirements UML diagrams and Use Case specifications) using appropriate software such as, Rational Requisite Pro, Rational Clear Case, MS Visio, MS Word.
• Experience in Client Interactions, coordinating & participating in SME sessions, JAD sessions, act as liaison among various groups to gather business requirements and convert to technical specifications.
• Experience in Project Planning, Status Tracking, Issue/Change Management requests and ensured QA standards are met.
• Extensive experience in Mortgage, and Finance Industry
• Experience in Business reviews, Functional and System Level Requirements and Design Review
• Experience in Requirement Analysis, Use Case development, UML Modeling using Rational Rose and MS Visio
• Interacted with all levels of the project development team, from end users to Software Architects, Technical Lead, Database Administrators and System Administrators
• Developed and maintained project documentation throughout entire life cycle
• Creating and executing Test Plan, Test Scripts and Test Cases based on Design document and User Requirement document for testing purposes
• Experience in Financial Subsystems like General Ledger, Account Payable, and Account Receivable etc.
• Extensive experience in Object Oriented Design using UML
• Experience in making Process flow diagrams and Data flow diagrams to document Business processes
• Experience with leading RDBMS such as Oracle and MS Access
• Experience with coordinating a UAT Test effort before deployment of the software product to production
• Experience in estimation of test effort and coordination of Test schedule with overall Project Schedule
• Experience in writing System Test plans, defining Test cases, developing and documenting all phases of QA process and Release management using PVCS
• Ability to build teams and create atmosphere that energizes others and the ability to consistently execute
• Ability to mange multiple projects concurrently
• Excellent interpersonal skills, problem solving and analytical abilities
• Expertise in Problem solving and Bug Tracking Reports using Bug tracking Tools

Technical Summary:

• Database: Oracle 8i/9i, MS Access
• Operating Systems: Windows 98/2000, Windows NT
• Other Tools: MS Project, MS VISIO
• Tools and Technologies: MS Office, MS Access, FrontPage
• Defect Tracking Tools: Test Director , Rational Clear Quest
• Version Management Tools: PVCS, CVS

EXPERIENCE:

Confidential,Jersey city, NJ Jan’07 – Present
Position: Business Analyst

Sysco is a wholesale distributor highly decentralized with many operating division. Project objective is a customized system for customer management including modules for point of sale, accounts payable/receivable, and general ledger. Integration with warehouse, marketing and BI systems. System upgrade of entire IT infrastructure including warehouse management system, marketing software, accounting systems and build of new BI/Pricing system.

Responsibilities:

• Responsible for gathering Business requirements, writing functional specs and Use Case documents.
• Gathered requirements by conducting personal interviews, developing questionnaires, brainstorming, or role playing to get a better understanding of client business processes and creating requirements traceability matrix for tracking the requirements
• Work with designers and software developers to understand application functionality and navigational flow and keep them updated about Client’s expectations.
• Categorize, prioritize and scrub requirements to manage project scope. Use customizable attributes such as priority, status and difficulty for each requirement.
• Understand and articulate business requirements from user interviews, workshops and then convert requirements into technical specifications.
• Analyze user requirements, attend Change Request meetings to document changes and implement procedures to test changes.
• Interact with subject matter expert, and preparation of test plan, which specifies UAT testing overview, testing approach, testing strategy, roles and responsibilities, and scope of testing.

Confidential,New York, NY Feb’05 – Dec’06
Position: Consultant

The City of New York will replace its current Financial Management System (FMS/2) with an application based on the AMS Advantage 3 (ADV3) Financial Management product. It is a significant upgrade that will focus on using baseline ADV3 software along with some system modifications to meet the City’s business needs. FMS/3 implementation will consist of functionality that will be used by the Department of Education (DOE) for processing expenditure chain functionality consistent with City wide rules and processing.

Responsibilities:

• Worked as a senior consultant responsible to review, write and improve business processes.
• Involved with end user meetings to get requirements for new builds and enhancements of the existing product.
• Linked business processes to organizational objectives, perform critical path analysis, and identify opportunities for business process improvement.
• Produced Business Requirements Documentation and lead walkthroughs for Business System Documentation development, helping systems team understand specifications and conduct weekly meetings and regular walkthroughs to discuss bottlenecks in the implementation process or the system and possible solutions with the development team.
• Create the UAT model to carry out the UAT testing. Create test plans and planning progress graphs.
• Involved in preparing flow diagrams for the decision logic using Visio tool.
• Use the Unified Change Management to track changes to multiple artifacts by versioning artifacts, associating requirements to specific change request/defects to streamline the defect/change tracking process.

Confidential,Reston VA Oct 2000 – Dec2004
Position: Business Analyst.
The wireless provider with patented direct connect technology, developed a module for online activation for dealers and representatives. To stay competitive the wireless provider also implemented an online bill payment primarily for Individual accounts, later to include business accounts.

Responsibilities:

• Identified data and reporting requirements needed to support business units, answer key questions from end users, recommend customizations or enhancements.
• Managed import and reconciliation of historical performance data.
• Cataloged existing or facilitate new business processes, procedures and functions.
• Review functionality and data integrity of transactions.
• Reviewed Business Requirement Documents and Technical Specifications.
• Coordinated with System Analyst and Project Manager to setup the pre-validation environment.
• Planned, scheduled, and controlled projects based on plans and requirements outlined by the business

Responsibilities:

• Implementation lead which includes modules for point of sale, inventory management, accounts payable/receivable, and general ledger. Role included project management, business analysis, quality assurance, and training delivery for medium sized business initiatives with budgets of $3M and less.
• Created and executed plans to implement software in defined stages for new customers.
• Developed and delivered training sessions with end-users of new software.
• Performed gap analysis between users\' existing business processes and software functionality to determine customization and enhancement opportunities.

Position: Training, Installation and Support Representative (Jan’96 – June’97)

Responsibilities:

• Successfully completed system installation and comprehensive software training for proprietary application for the Restaurant industry, with modules for point of sale, inventory management, and management reporting.
• Quality assured software and end-user documentation.

EDUCATION:

• Masters in Business Administration.