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Business Analyst - Web And Apps Development Resume

Naperville, IL

SUMMARY:

  • Have more than Eight years of experience as a business analyst in software development, implementation, and supportprojects across various industries.
  • As a Business Analyst, I was responsible for defining and managing scope and deliverables, conducting requirement gathering sessions, writing business requirements, design specifications, test plans, and end - user training materials.
  • Developed system prototypes through storyboards which assisted the client in their marketing and sales.
  • Conducted walk throughs at various stages of implementation and end user training.
  • Worked extensively with implementing new releases, managing maintenance schedules, adding new enhancements and conducting end to end testing, including System Testing, User Acceptance Testing, and Regression Testing.
  • Collaborated with Developers, Business Users and Stakeholders during life cycle of project.
  • End to end working knowledge of HCM business processes such as Hire to Terminate, Time to Payroll and Benefits processes.
  • Excellent knowledge and working experience in with test planning, test scenario development, and test execution. Participated in functional, system, integration and User Acceptance Testing
  • Have strong communication and analytical skills and works effectively in a cross-functional team environment, allows me to learn new processes across various industries to deliver quick results.

TECHNICAL SKILLS:

  • Strong analytical skills
  • Project management
  • Storyboarding, Use Cases, User Stories, Poker Planning, JAD
  • Strong collaborative skills leverage tools:
  • Visio, Jira, MS Office, MS Project, Peoplesoft
  • Navigating a Matrix Reporting Relationship
  • Strong Structured query language (SQL) skills.
  • Multi-Tasking
  • Methodologies: Agile, SCRUM, Waterfall and Spiral.
  • Eliciting and specifying project requirements.Workflow Analysis, Business Process Models
  • Testing expertise: (Functional, system, integration and User Acceptance Testing)
  • CRM, Retail

PROFESSIONAL EXPERIENCE:

Confidential, Naperville, IL

Business Analyst - Web and Apps Development

Responsibilities:

  • Captured and authored user stories that capture the requirements and conditions for new requirements / change requests.
  • Collaborated with graphic designers to create a user-friendly layout for website, Mobile Web and Apps interface.
  • Served as a primary liaison between project business owners and IT development team.
  • Used Agile SCRUM methodology for gathering requirements and interpret data from multiple channels as user stories, preparing product backlog, assisting product owner with the product backlog and conducting daily SCRUMs.
  • Worked on Integration withpayment gateway, inventory system and email automation software.
  • Implemented requirement change process to manage constant changes to the requirements in a startup environment and coordinate the delivery of the project in time.
  • Managed business and development priorities to meet rapid and tight deadlines
  • Developed end to end test cases, conducted system, integration and UAT testing for quick rollout of incremental functionality.
  • Analyzed defects to find root cause of the issues, documented defects, followed up with developers, and other teams on the resolution.

Confidential

Business Analyst

Responsibilities:

  • Involved in revamping of their contract management system.
  • Thoroughly studied the inherent systems to have clear understanding of the current business processes and associated system workflow.
  • Conducted gap analysis and JAD sessions for refining of requirements in coordination with multiple teams.
  • Responsible for creating business process model that depicted all activities and workflow documentation.
  • Performed Tests to ensure corporate needs are being met.
  • Completed documentation by using industry-standard analysis and documentation technique.
  • Participated in various internal testing procedures and provided solutions.
  • Develop extensive validation steps and procedures for complex test case scenarios and documenting for execution steps and results during System Testing, User Acceptance Testing, and Regression Testing.

Confidential

QA testing team

Responsibilities:

  • As a part of QA testing team, performed testing of HR, benefits business processes, which included new hire process, employee changes, benefits enrollment, interfaces and reports (PS Query and SQL).
  • Conducted testing of employee, manager self-service components across HR and Benefits functions.
  • Created test cases based on employee life events that might affect benefits enrollment, based on eligibility and event rules.
  • Tested end to end application functionality; including up- and down-stream system interfaces
  • Worked with IT teams in troubleshooting complex technical or end user scenarios
  • Analyzed client’s first billing statement for accuracy.
  • As a part of Agile testing team performed and executed Tested Patches applied.
  • Conducted release and regression testing to enable quick rollout of delivered bundles/fixes.
  • Collaborated with other team members, developers, technical writers, and customer solutions engineers to ensure the rollout of high quality application to production.

Confidential, Itica, NY

QA/BAAnalyst

Responsibilities:

  • Worked as a Liaison between the clients based in Florida and the developers in India.
  • Supervised day-to-day management (customer relations and development).
  • Created Use cases with use case diagrams with story boards and detailed requirement document.
  • Conducted web conferences stake holders, project managers and team leads at various stages to get the project meet deadlines and complete on time.
  • Conducted weekly team meetings and prepared weekly Status Reports. Also, responsible for the invoices generated during the project.
  • Coordinated/Participated in the testing of the business requirements.
  • Responsible for coordinating, tracking and updating project issues, risks and change controls that impacted the development Team.
  • Held discussions with the attorney and reviewed when the client applied for patency of the software.

Confidential

Business Analyst

Responsibilities:

  • Involved in Phase 2 of the project.
  • Created a detailed requirements document with options for scalability and simple using.
  • Created few mockups of the layouts which included both the web browser and the Executable downloaded.
  • Performed extensive market research to create enhancements and futures of the product.
  • Co-coordinating with Project Managers for Onsite/Offshore projects.
  • Analyzed the business, functional requirements and streamlined the testing activities.
  • Attended weekly defect report meetings and presented progress updates.

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