Business Systems Manager Resume
Miami, FL
EDUCATION
Master’s of Business Administration
Bachelor’s of Business Administration: Supply Chain Management
WORK EXPERIENCE
Confidential.; Miami, FL; Business Systems Manager – P2P; October 2009 – Present
As a direct report to the Director of Procurement, held primary responsibility for system management, testing and configuration throughout the detailed design and deployment stages, as well as post go-live. Responsible for solution configuration, invoice exception configuration and functional design of the Procure-to-Pay System
- User acceptance and system testing lead: created use cases and test scripts
- Mapped UNSPSC commodity codes to general ledger account codes, which was the key enabler to spend visibility
- Responsible for master data management, transaction data management & savings, cost avoidance & compliance reporting
- Implemented configuration and service enhancement solutions on an ongoing basis
- Responsible for management of commodities including Contingent Labor, Driver Leasing, & Material Handling Equipment
- Managed 20 Contingent Labor contracts, 24 Driver Leasing contracts, 105 Lease Finance Schedules, and 8 Material Handling Equipment supplier contracts totaling over $100 Million in spend and increased the spend under contract by 30%
- Directly responsible for 2% - 15% hard cost savings for commodities managed
- Instrumental in defining, reporting and communicating department metrics in support of corporate objectives
- Created sourcing recommendation presentations and presented to executive management
- Developed and implemented strategic labor supplier management programs
- Designed RFP\'s, selected & negotiated pricing & performance measures for suppliers, while driving completion of projects
- Managed financial reporting to senior management through tracking department savings monthly & cost avoidance
- Took initiative to become the unofficial Ariba Sourcing tool administrator and system expert in the department, in addition to commodity manager duties and responsibilities, which resulted in a promotion opportunity
Confidential; Troy, MI; Buyer; April 2006 – November 2007
- Managed sourcing, ordering and supplier relationships for commodities including: Furniture and Equipment, Courier Services, Marketing/Promotional Items, Printed Material (forms, applications, brochures, etc.), Office Supplies and Equipment, Testing and Training Material, and Cafeteria Services
- Managed inventory at multiple warehouses and analyzed usage levels to determine reorder points
- Implemented procedures to shift to online ordering models
- Negotiated pricing and contract terms
- NiSource: Worked on a project at NiSource during their implementation of a P2P platform managing supplier contracts using Emptoris. Assisted with the set up and coordination of Emptoris training and was responsible for change management communication letters. Updated process flows as processes were redesigned during SAP P2P implementation.
- Sprint: Worked closely with a Master Black Belt on a project doing Lean/Six Sigma work in the telecommunications industry. Determined critical customer requirements and translated the requirements into deliverables using the DMAIC process. Instrumental in the development of a Six Sigma performance dashboard. Developed Six Sigma training material specific to customer relationship management in the telecommunication industry.
Cingular: Worked as the Operational Team lead for Basic Merger Training conducted for Cingular/ATT Wireless. Assisted managers with set up and execution of training and acted as the IBM Goodwill Ambassador. IMCO: Shadowed and assisted on a Pre Merger & Acquisition Project for an Aluminum Recycling Company.
Confidential; Rocky Mount, NC; Procurement & Strategic Sourcing Intern; June 2003 – August 2003
- Integrated E-commerce & Supplier Rationalization by assisting buyers in setting up E-auctions & selecting suppliers
- Shut off “phase-out” suppliers, reducing the overall supply base by 22% during my internship
- Processed requests for material, requisitions and emergency orders
- Made float adjustments and analyzed usage levels in the plants while promoting the use of interplant shipments
TRAINING/SKILLS
- Six Sigma Black Belt Training, Emptoris Training, Ariba Training, IBM Change Management Training
- Proficient in MS Office applications, Lotus Notes, Visio, WBI Workbench, Ariba, Minitab, StatPad, and CSV editors.
