SUMMARY:

• Accomplished, passionate and self - motivated Confidential Analyst with experience in Healthcare, Supply chain and Financial domains. In most of the previous roles I was responsible for enhancements to various systems and web portal upgrades to increase efficiency. Highly experienced in working with the development as well as the Confidential side to create complete technical and functional specifications.
• Created UX/UI design for responsive web and mobile applications.
• Extensive experience in Electronic Health Records, Medicare, Medicaid, Health Care Reform, and Patient Protection and Affordable Care Act (PPACA).
• Proficiency in Data Requirements, identifying Data Sources, determining content of Data Fields, and creating Data Mapping Documents.
• Performed Data Extraction and Data Compilation using SQL queries.
• Experienced in User Acceptance Testing including creating and reviewing UAT Scripts and performing Use Case based testing using Mercury Quality Center tool.
• Highly qualified in changing the needs of Confidential users and stakeholders to the functional/technical requirements.
• Served as a critical resource and liaised between subject matter experts and technologists throughout the project life cycle.
• Excellent conceptual and technical skills to create Confidential Requirements Document, Functional Specifications Document, Process Flow Diagram, and Detailed Design Document.
• Proficiency in conducting JAD (Joint Application Development) sessions with Stakeholders and Confidential Partners to resolve issues.
• Conducted Scope Analysis, Stakeholder Analysis, Gap Analysis, and Traceability Matrix and used Visio for Confidential Process Modeling adopting UML standards.
• Worked with the project team to determine appropriate Test/Deployment Plans, and supported the product launch.
• Coordinated with Analysts, Managers, Developers and Testers for complex projects during the SDLC.

PROFESSIONAL EXPERIENCE:

Confidential, MN

• Interacted closely with the Confidential users along with the administration and management to gather Confidential requirements and analyzed the functionalities that needed to be incorporated into the system.
• Conducted meetings with various stakeholders to gather requirements (High-Level Confidential and Functional Needs) for creating the Confidential Needs and Test Scenarios (BNTS).
• Conducted structured walk through and JAD sessions for creating the Detailed Level Requirements (DLR) and Detailed Level Design (DLD).
• Prepared project reports regarding existing system and developed Confidential solution.
• Responsible for reviewing and approving the IT QA test plans and detailed test cases.
• Responsible for post-production monitoring and validation of all code enhancements and set up changes in support of government program groups.
• Collaborated with the Confidential Systems Analysis Specialist team members to monitor the Confidential project portfolio to identify synergies between projects.
• Conducted weekly meetings to update on the status of the project and to discuss on any prior issues.
• Worked with the on-site project manager to determine which API services had higher priority based on the agile development team's schedule of completion.
• Led the technical documentation efforts for the new online API web services being implemented.
• Worked closely with various subject matter experts and management teams to validate the API content based on the feedback.
• Perform UAT, system testing and created SQL testing scripts to be used in automation testing.
• Reviewed data of Confidential functions and analyzed how the Confidential infrastructure was affected.
• Performed continuous research on ways in improving the Confidential process.
• Drafted reports and created diagrams on the Confidential process.
• Conducted GAP analysis in understanding how the upgraded system carries out the Confidential functions and assisted in ensuring the timely and effective implementation.
• Responsible for creating Confidential process flow diagrams.
• Conducted functional walk-through and User Acceptance Testing (UAT).
• Created post-implementation feedback loops to update the senior executives on lessons learned to support ongoing organizational continuous improvement efforts.

Environment: MS Visio, MS Office Suite, MS Project, Rational Clear Case, Rational Requisite Pro, Claims Research Tool POS, CBM, PEGA (Adjustments front end tool).

Confidential,Wilmington,DE

• Managed and coordinated the efforts of the Confidential analyst and User experience team as a Mobile Confidential analyst Lead to ensure a timely delivery of artifacts for a successful release.
• Responsible to function as a Confidential Analyst to work as a liaison between the development team and Confidential team.
• Recognized for Confidential analyst efforts for successfully delivering one the very crucial projects on the Mobile banking roadmap due to nature of the product as well as its revenue generating capability.
• Collaborated with UI/UX team to develop information/interaction architecture, user flows, wireframes, and visual design comps.
• Delivered interface concepts, prototypes, design specs, style guides, icons and visual design for Mobile Application
• Working as Confidential Analyst within the agile team I was responsible for discussions with the product owner and feature teams to document the requirements for the API & SOAP based web services.
• Involved in major project release related to the new online banking enrollment platform supporting web services for existing and new users.
• AGILE software development Project life cycle followed with JIRA in SCRUM methodology of 2 weeks sprint.
• Responsible for analyzing and documenting the requirements for the web services.
• Understanding the store procedure and backend packets structure to determine the input / output structure for the web services.
• Working extensively in creation of the requirements document, Activity diagram and user case steps to define the end to end flow within RTM services.
• Supporting development team and QA team with the requirements walkthrough and explanation of the multiple exception handling scenarios.
• Automated the International Wire Transfer Fees & Exchange rate details retrieval using the APIs and Web services.
• New API's built to provide promotional and retention offer rates to select savings customer.

Environment: SDLC Model - Agile, MS Office Suite, MS Visio, MS SharePoint, HPQC Tool, MS Project, HTML, JIRA, MS-Visio, Ignite XML, SQL, XML, Adobe illustrator.

Business /Systems Analyst

Confidential

Responsibilities:

• Created As-Is Confidential Process Models using MS Visio.
• Interacted extensively with various Confidential groups, stakeholders and users to develop the Vision Document that is aligned with corporate strategic objectives.
• Documented the "AS-IS" Confidential Workflows adhering to UML standards.
• Worked on a hybrid of Waterfall and Agile Methodology.
• Identified Use cases from the Functional Requirements and wrote Use Case Specifications and created "TO-BE Confidential Process Workflow" diagrams (Activity diagrams) in MS VISIO.
• Created Use Case Diagrams using MS VISIO in order to show the interaction between the Actors and Use Cases as well as showing the relationship between the Use Cases.
• Worked on Agile Methodology with monthly release and weekly sprints.
• Managed the application support product backlog, using Rally.
• Conducted Monthly Confidential Prioritization meetings with the stakeholders to identify features to be scheduled for the upcoming release.
• Documented User Story using Rally and detail the Confidential need.
• Conducted weekly sprint planning meeting with the developers and Quality Assurance Analysts to review user story, assign story points and assign cards to a respective sprint.
• Documented meeting minutes from JAD sessions and obtained sign-offs from JAD participants.
• Followed a structured approach to organize requirements into logical groupings of essential Confidential processes, Confidential rules, functional and non-functional requirements.
• Designed User Interface-level wireframes detailing interaction models and user experience using Axure.
• Conducted requirement workshops to verify and validate Confidential requirements.
• Documented test cases/test scripts.
• Performed functional and GUI testing to ensure that the user acceptance criteria are met.
• Co-coordinated the User Acceptance Testing (UAT) on a daily basis with the SME's to make sure that all the Confidential requirements are addressed in the application.
• Coordinated project scheduling and status reporting with the project manager.
• Used MS Visio for Process modeling, Process mapping and Confidential Process flow diagrams.

Confidential,Bentonville,AR

• Attended various meetings with development and processing team to consider the existing systems architecture.
• Gathered requirements from the existing system to the proposed system.
• Interacted with the SME's regarding the software process flows and reporting options.
• Prepared reports using Confidential object and analyzed them for enhancement of existing system.
• Translated Confidential requirements to functional and technical language with the help of Use cases and UML diagrams for developers.
• Analyzed Requirements and created Use Cases, Use Case Diagrams, swim lanes, Activity Diagrams using MS Visio.
• Conducted meetings and JAD sessions for project definition, resource identifications and deliverable prototype identification.
• Developed Functional Requirement Document, Workflow diagrams and Use Case Specification document.
• Used MS Office suite components for project tracking, documentation, and presentation to senior management.
• Interacted with project managers and process analysts to understand the Confidential processes. Gathered workflow requirements for multi-level approval workflows.
• Worked as a mediator between Confidential users and SharePoint developers to build the intranet portal.
• Collected the site requirements from the Confidential users and Interacted with SharePoint tech team.
• Tested the portal and conducted meetings with Confidential users to explain the functionality.
• Conducted Workflow Analysis, Gap Analysis and to derive requirements for existing system enhancement.

Environment: MS-Office, Windows XP, Confidential Object, Power point, Excel and SharePoint 2010, MS Visio, MS Axure.

Confidential

• Functioned as the primary liaison between the Confidential line and the technical areas throughout the project cycle
• Assisted in creation of Confidential vision and glossary documents.
• Established and maintained agreement with the customers and other stakeholders on what the system should do
• Analyzed consumer and Confidential needs for application development
• Documented requirements and translated into proper product specifications
• Devising or modifying workflow and consumer experience to solve problems, considering backend software applications capacity, data availability and desired results
• Created Use case diagrams, Sequence diagrams, Process flow diagrams and Data flow diagram
• Identified gaps between the As-Is and newly developed systems by performing Gap analysis
• Provided system developers with a better understanding of the system requirements through creation of SRS (Software Requirement Specification) document using One Note
• Created and managed the Confidential Use-Case model to define functional requirements during the inception, elaboration and construction phases using MS Visio
• Actively involved in testing the responsiveness of interface
• Assisted with user testing of systems (User Acceptance Testing), developing and maintaining quality procedures, and ensuring that appropriate documentation is in place
• Executed the Test cases and evaluated their Pass/Fail criteria
• Tracked failed Test cases and reported bugs in Quality Center
• Retested after Bug fixing and updated their status and Test cases
• Performed web based testing manually considering both positive and negative scenarios
• Identified test scenarios and related test cases in Rational manual tester and used HP-QC to log and track the defects.

Environment: Waterfall methodology, MS Project, MS Visio, MS Excel, SQL, HP QC