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Scrum Master Resume

Fort Worth, TX

SUMMARY:

  • 7+ years of industry experience as Scrum Master and Business Analyst in Financial, Banking, Healthcare and Retail domain. Experienced in working with clients to implement requirements and in providing team leadership for development support teams comprising company as well as client and third partycontract staff. Excellent work ethics and analytical skills coupled with excellent communication,written and interpersonal skills describing a committed team player.
  • Good skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution,continual improvement, empowerment, and increasing transparency
  • Knowledge of numerous well - documented patterns and techniques for filling in the intentional gaps left inthe Scrum approach (example: numerous Burndown techniques, Retrospective formats, scaling agileacross multiple teams, handling defects, dependency management etc.)
  • Reporting to the Management and Product owner about the ongoing processes and its velocity
  • Excellent written and presentation skills - able to communicate effectively with engineers and senior managers.
  • Facilitation of Sprint planning, Daily Stand up, Sprint Review, Demo and Sprint Retrospective
  • Creating Scrum artifacts Big Visible Information Radiator (BVIR) of Burn Up and Burn Down charts
  • Working closely with Product Owners on creating and grooming the product backlog
  • Working with Product Manager &Release Management team on Release planning and Schedule
  • Sound expertise in Identifying, resolving and removing Impediments
  • Experience of working with engineers in a challenging, high-pressured environment
  • Evaluating and recommending appropriate Scrum tools like JIRA and their best usage
  • In-depth understanding and experience across technologies and industries globally
  • Experience in improving team dynamics making the working environment joyful by encouraging and leveringthe productive innate traits, motivations and characteristics in people, to allow them to achieve realistic goals anddo great things together
  • Well versed with other Agile spaces including XP (Extreme Programming), ATDD, TDD,
  • Continuous Integration, Continuous Testing, Kanban, SAFe (Scaled Agile Framework)

TECHNICAL SKILLS:

UML/BPMNmodels: Visio, Rational Rose;

Traceability: RallyDev, Excel;

Datamodeling, mapping: ORACLE SQL, MS SQL SERVER; Erwin

ETL, DateWarehousing (DWH): MS SSIS, SSRS, SAP Business Objects, Excel, Visio;

DefectTrackingTools: HP ALM, Mantis

DocumentationTools: MS Word, MS Excel, MS PowerPoint

Requirements / UserStories: RequisitePro, JIRA, VersionOne, Kanban, Pivotal Tracker

Databases: SQLServer7.0,Oracle8.x,9i,10g,MS-Access, SQL, PL/SQL

WebTechnologies: HTML, XML

OperatingSystem: MS-DOS, Windows 9x/Xp/2000/NT

PROFESSIONAL EXPERIENCE:

Confidential,Charlotte,NC

Scrum Master

Responsibilities:
  • Coordinated with the Product Owner, Stake Holders and Scrum teams for the successful execution of the project as per the clients needs.
  • Analyze current and historical data to discover patterns and trends which are utilized to deploy more successful release
  • As a scrum masterfacilitate Sprint planning, Daily Stand up, Sprint Review, Demo and Sprint Retrospective
  • Communicate information, escalation of risks & overall business critical testing impacts to seniormanagement for 2 major releases
  • Understand change magnitude and provide adequate checkout resources, Demand forecast
  • Standardized materials used to track test execution at a release level and drove various process Improvements
  • Monitored, reported, and coordinated efficiency initiatives across the testing and production Support areas
  • Managed risk and resolved issues that affect release scope, schedule and quality
  • Manage change process and orchestrate Production deployment resources and activities
  • Organized the post production testing activities and sent the signoff mail to all stakeholders
  • Managed Agile schedule of release activities and deliver metrics, provide agile trainings
  • Understand the scope of automation, co-ordinate UAT Activities
  • Deployed builds on TEST environment Prepared Test Plan, published Test Summary Report

Confidential, Fort Worth, TX

Scrum Master

Responsibilities:
  • Working with Product owner On Artifacts Such as Product Backlog, Sprint Backlog, and Sprint Burndown.
  • Facilitated daily standup’s, sprint planning, sprint review, and sprint retrospective.
  • Assisted Product Owner to revised Product Backlog by conducting requirement churningceremonies with various Business / Product Teams.
  • Understanding of Release Roadmap in order to track necessary changes
  • Participated in Business Demonstrations and Decisions for the Release of the SprintOutput to Production
  • Interacted with business users for better understanding of individual subject areas andmodified specifications to reflect accurate user needs.
  • Created targeted questionnaires for SMEs to refine requirements and translated intobusinessrules
  • Initiated Sprint planning, developed epics and themes as part of SCRUMs
  • Validated various Test Cases, Test Scenarios for Various aspects of software and executed them successfully.
  • Involved in business meetings with clients to make sure to implement the custom requirements inSoftware, and to develop test cases for the same.
  • Protected the team from over-commitment, manage backlog, prioritize resolution of defects/bugs asevidenced by the on-time delivery.
  • Assisted team with making appropriate commitments through story selection, sizing and task definition andparticipated proactively in developing and maintaining team standards, tools and best practices.
  • Served as Scrum Master to mentor and coach Scrum team members on Scrum techniques. Build and lead across-functional scrum team from for Scrum implementation.
  • Worked with business sponsors and Product Owner to define entire project roadmap, release and sprintplans.
  • Facilitated scrum ceremonies Enforce Time boxes and responding to the Impediments, and Retrospective.
  • Established best practices and plan for continuous improvement of processes.
  • Validated Test Summary Report, Defect Report on regular basis and update managers on the Progress.
  • Review testing process Flow document, which showcases the entire Testing process of SSISPackages and maintenance of Quality Center.
  • Review test plans, designed test cases including detailed expected results, identified test casereusability, executed test runs, and validated actual results against expected results.

Confidential,Bentonville, AR

Business Analyst/ Scrum Master

Responsibilities:
  • Obtained a detailed knowledge of business process involved in the project environment.
  • Extracted the business requirements for the end users keeping in mind their need for the application.
  • Facilitate daily stand-up meeting with the project team.
  • Review user stories and estimates, tracking with Rally.
  • Help and resolve the roadblock for the teams to continue with development.
  • Tracking and reporting of project status with stakeholders.
  • Periodically reviews of team velocity.
  • Ensure the team delivers the agreed milestones as per schedule.
  • Review and enhance project documentation.
  • Ensure adherence to project quality standards.
  • Help the QA team in defect tracking and dev team on resolutions.
  • Estimations and Forecasting of project budgets using clarity.
  • Work with operations team for smooth project transition.
  • Established Business Analysis methodology using Agile Extreme Programming to create Architectureand Interaction models.
  • Interacted with numerous internal groups and formed productive and positive working relationships withstaff with varying technical and business backgrounds and skill levels across the organization.
  • Used business process modeling techniques for reengineering.
  • Conducted Gap Analysis to show the current and proposed functionalities of the system.
  • Generated reports using business objects.
  • Extensively involved in JAD ceremonies to converge early towards a design acceptable to the customer andfeasible for the developers.
  • Organized and facilitated scrum ceremonies and maintained artifacts.
  • Used Scrum Related tools such as Rally to document and visualize stories, tasks and measureperformance through burn down charts/velocity charts application.
  • Validated different testing like unit testing, system testing, and functional regression testing.

Confidential,Basking Ridge,NJ

Business Analyst/ Scrum Master

Responsibilities:
  • Coordinated with the development team to verify that business needs are fulfilled and deliverables are produced within specified budget, quality and time.
  • Expert in elicitation of business requirements with enterprise wide cross-functional business units.
  • Responsible for maintaining agile best practices for Scrum team, product owner and stakeholderswithin the organization.
  • Worked on the entire life cycle for requirements management - identifying, defining and delivering the requirements.
  • Assisted in creating Project Plan, Road Map and participating in Feasibility and Estimation meetingsalong with business owners and architects
  • Gathered requirements by conducting interviews with end users, identified, defined and mapped thebusiness rules to business requirements
  • Documenting the business requirements documents based on the organizational business needs
  • Documenting system configuration needs, data base configuration needs, security system and clientserver specifications
  • Studied as is process and performed Gap Analysis of the legacy systemand proposed systemconsidering the Business rules and system Flow
  • Prepared Business Requirement Document, Functional system requirement specifications, UseCases along with other supportive documents like process models, data flow diagrams, screen mockups and UML diagrams.
  • Conducted Joint application development (JAD) ceremonies with stakeholders throughout SDLC toresolve any open Issues.
  • Develop metrics dashboards and advanced filters in JIRA to provide end-users and business leadership with meaningful operation/performance metrics and status report
  • Createduser stories with detailed acceptance criteria (Customer satisfaction criteria) to elicit clearand deliverable business needs as an Agile Business Analyst
  • Contributed to theSprint planning meetings with technical team and business users, to prioritize theuser stories for the Sprint.
  • Facilitatedthe product backlog grooming ceremonies by assessing the business value and story points toprioritize the user stories.
  • Participated in the sprint retrospective meetings to analyze the team’s capacity.
  • Expert in breaking down the epics, categorizing the themes and story mapping of user stories.
  • Prepared user guides and communication materials and performed UAT with Business Users as andwhen deliverables were deployed by technical team and uncover the latent defects in the system.
  • Involved programmers and quality assurance team in conducting performance testing
  • Effectively handled sign off process with stakeholders at different levels and executing good conflictresolution approaches.

Confidential

Business Analyst

Responsibilities:
  • Created and explained the User Stories to the Scrum Team and helped them design the Tasks.
  • Participated in Business Demonstrations and Decisions for the Release of the SprintOutput to Production
  • Interacted with business users for better understanding of individual subject areas andmodified specifications to reflect accurate user needs
  • Gathered user requirements by interviewing focused groups and brainstorming withSMEs, business users and product owners
  • Created targeted questionnaires for SMEs to refine requirements and translated intobusinessrules
  • Initiated Sprint planning, developed epics and themes as part of SCRUMs
  • Involved in a team in the process of standardizing job parameters, job flows, auditprocess and rollback strategies for successful implementation of each required feature
  • Designed acceptance criteria for validating the output of each SprintBacklogs and Verifying the Sprint outputs respectively
  • Worked on preparing the test plans and test scenarios for testing functionality part of the application
  • Performed UAT and addressed the issues to ensure proper action was taken accordingly basedon priority and requirement.
  • Involved in interactions with Subject Matter Expert, Project Manager, Developers, and the end-users in more than one JAD ceremonies. MS Project proved useful in coordinating activities with project manager and various other teams.
  • Designed and developed UML Use Cases, Activity Diagrams, and Sequence Diagrams.
  • Created UML use cases and use case diagrams using Rational Rose.
  • Created traceability matrix for maintaining/updating system requirements using MS Excel.
  • Gathered product requirements in order to describe the business needs in terms of the main deliverables or products that are created.
  • Talked to the end users to create the process requirements and to properly explain the flow of future data modules to the design and development team.
  • Provided clear and concise documentation regarding requirements management plans, functional requirements, supplemental requirements, test plans and test cases.

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