SUMMARY:

• Strong business Analyst with 6+ years of experience in a variety of industries gathering business requirements, functional requirements, information technology, innovative client solutions, content management, customer service, and financial service operations.
• Experience working with key stakeholders and business users, developers and testers, to ensure accurate implementation of high level business requirements, functional and non - functional requirements.
• Understanding of Business Process definition, Gap Analysis, and Use case narrative.
• Extensive experience in gathering, managing, documenting functional and non-functional requirements.
• Skilled in writing user stories and maintaining product backlog and Sprint backlog.
• Skilled in creating use case diagrams, activity diagrams and swim lane diagram using UML to make users and developers understand the system.
• Strong analytical, problem-solving skills with emphasis on clear, detailed business requirements and functional specifications, as well as reports for management.
• Knowledge of Project Planning, Project Schedule, Milestones, Check points, Pass/Fail conditions, Project Execution Support.
• Experience in writing test cases, UAT and system testing.
• Team player, result-oriented, fast learner, independent with strong research capability.
• Excellent listening and communication, multi-tasking skills; Strong interpersonal skills.

TECHNICAL SKILLS:

Requirement tools: SharePoint, Requisite Pro

Project tools: JIRA, HP ALM

UML tools: Visio, Smart Draw, Lucid chart

Database: Oracle, SQL Server, MS-Access

Other tools: MS Office

PROFESSIONAL EXPERIENCE:

Confidential, Baltimore, MD

Business Analyst

Responsibilities:

• Analyzed user requirements, organized complex data sets to develop and implemented a Data Management System for a health and fitness platform.
• Worked with product owner to define user stories during product backlog grooming session.
• Maintained and prioritized Product Backlog and Sprint Backlog.
• Involved in training and test session on HIPAA Privacy policy.
• Involved in Sprint ceremonies, i.e., Daily Scrum, Sprint Planning, Sprint Review and Sprint Retrospective
• Facilitated daily stand up and other ceremonies in absence of Scrum Master.
• Partnered with QA team to create Test scenarios and Test Cases based on user stories.
• Work on EDI X12 transactions, HIPAA standard transaction codes including 837, 834, 835, 270, 271,276, and 277 and perform analysis of such transactions.
• Involved in system testing and coordinated with product owner for UAT for the new product.
• Developed user stories, use-cases, use case diagrams, activity diagrams and swim lane diagrams.
• Collaborated with developers to explain requirements, process and functional solution.
• Generated reports from Rally for management updates like Burn down Chart and Velocity chart.
• Analyzed the scope of the Ad source project and working with business and technical requirement.

Confidential, Bloomfield, CT

Business Analyst

Responsibilities:

• Participated in project review meetings and gathering Business Requirement Documents (BRD).
• Conducted user interviews, gathered requirements, and analyzed the requirements.
• Designed and developed Use Cases, Activity Diagrams, Sequence Diagrams, OOD (Object oriented Design).
• Participated in JAD and JRP sessions and interacted with technical leaders from various departments (Clinical trial, Drug Discovery and Pharmaceutical Development).
• Designed the business requirement collection approach based on the project scope and SDLC methodology.
• Conducted workflow, process diagram and GAP analysis to derive requirements for existing systems enhancements.
• Conduct JAD sessions to gather and document requirements that enhance a wide range of functionalities including claims processing, eligibility and enrollment, provider networks, and electronic data interchange for Facets core application.
• Involved in Validation of HIPAA/EDI for 270/271, 276/277, 837, 837i and 835 claims used for professional, Institutional and Dental billings by Writing Test cases, Test Plans.
• Assisted with user testing of systems, developing and maintaining quality procedures, and ensuring that appropriate documentation is in place.
• Created and Maintained Clinical Supporting documents (technical, business, project level and sops) to meet SDLC standards.
• Conducted User Acceptance Testing (UAT).
• Excellent working knowledge of regulatory requirements.
• Maintained the Requirement Traceability Matrix (RTM).
• Defined various scenarios for testing the application and wrote test cases based on these scenarios as well as ad-hoc test cases based on interactions with users.
• Updated and wrote several SOPs for day-to-day functioning of the system as well as emergency operation (system recovery, back-up, etc.)
• Created a detail Requirements, Test plan and procedures for application testing using Rational Test Manager.
• Performed data integrity testing by executing SQL statements.

Environment: Rational Rose, XML, Java, HTML, java script, XML, XSL, MS Visio, MS Project.

Confidential - New York, NY

Business Analyst

Responsibilities:

• Designed and authored Business Requirement Documents, Functional Specifications and Technical maps for Asset Management stream.
• Understanding various methods involved for Equity, Bonds, Credit Derivatives, FX, Commodity and developing the use cases and workflow diagrams.
• Involved in design and development of standard and ad-hoc reporting using SQL.
• Performed Business Process Modeling using Visio and customer data analysis.
• Conducted gap analyses to derive requirements for existing system enhancements.
• Wrote test cases for functionality and interface validation.
• Acted as a liaison between the technical group and business users (staff and management)
• Developed the process for implementation of these requirements.
• To Develop Business Requirement Document and Use Cases.
• Responsible for communications between the off-shore development team and onsite Project Team and other related departments.
• Mapped functional and business requirements.
• Used Visio to develop Use Case diagrams, Activity Diagrams and Sequence Diagrams.
• To develop test scripts and test cases for various releases of the project.
• Coordinated and provided input to test plan, cases, and script.
• Worked with the quality assurance team so as to test different releases and to develop test plans and test cases.
• Conducted training sessions for the end users and documented various training manuals.
• Ensured scope of test will prove / satisfy all requirements.
• Involved in UAT, test plans, documentation of test reports etc.
• Oversaw, managed, and reported on bug and issue identification and resolution.

Environment: SQL, HP Quality Center, SQL Server, MS Visio, MS Office, MS Project, Rational Rose, Crystal Reports.