Business Analyst Resume

OBJECTIVE:

As an Agile Technical Business Analyst, guide requirements, research, SDLC flow, test creation and delivery of vendor or custom software.

SUMMARY:

Seven years of experience in pure Agile Systems Analysis on web development projects.
Possess excellent analytical, verbal and written communication skills.
Have led numerous training sessions to executive and technical audiences.
Consistently drive product design discussions and organize the results into actionable requirements documents, system designs and user stories.
Seven years of experience with SQL and relational database practice.
One year of experience with Tableau and SSAS reporting.
Goal - oriented, customer-centric, helpful, dynamic and hands-on professional with calm demeanor.

TECHNICAL SKILLS:

Documentation tools: JIRA, Confluence, PowerPoint, Visio, Excel, Tableau, SharePoint, TFS 2017.

Methodology: DevOps on Microsoft TFS 2017, Agile with Scrum or Kanban SDLC.

Technical tools: SQL, Amazon Web Services, REST API, Tableau 10, SQL Server 2014,Excel 2013, Python 3, Git, JSON, XML.

PROFESSIONAL EXPERIENCE:

Business Analyst

Confidential

Tools: JIRA, Confluence, Splunk, REST API tools, Tableau, MS-Excel, Lucid Charts

Responsibilities:

Member of a highly successful Agile team comprised of PO, BA, UI/UX, developers and QA.
Prepared 50+ Front-end and Back-end user stories for hyatt. Confidential E-commerce Booking team.
Redesigned REST API Confluence documentation for 11 API endpoints.
Researched Splunk Enterprise logs as part of defect analysis.
Analyzed bulk JSON data in Tableau and MS-Excel.
Researched REST API data through Postman, Swagger and in bulk through bash scripts.

Confidential

Technical Business Analyst

Tools: Visio, Tableau 9, Microsoft SSAS & SSRS, SOAP, XML, MS-Office, SQL, JIRA 6.4, TFS 2017

Responsibilities:

Created requirements for an Identity and Access Management rule-based web platform that controlled access for 40,000+ employees in the Consumer Line of Business.
Extracted true business needs from a variety of written and verbal requests.
Organized business needs into actionable requirements and Agile SDLC structure.
Led numerous presentations to technical and executive stakeholders.
Obtained extensive ScrumMaster experience with Agile and DevOps processes.
Designed and reviewed intermediate/complex SQL data queries.
Reviewed SQL Server stored procedures to ensure classification and filtering follow business requirements.
Researched and presented data analysis reports and data migration plans.
Attained experience in dashboard design in Tableau 9 based on SQL Server and Excel data.
Supported and tested API integration with SailPoint IdentityIQ provisioning.
Created Confluence-based API documentation.
Piloted a move off Waterfall into Agile methodology, using JIRA Agile.
Onboarded 100+ staff to an Agile SDLC/DevOps system based on Microsoft TFS 2017.

Confidential

Agile Business Analyst

Tools: Mingle, JIRA, Omniture, Confluence, OmniGraffle, Excel and MongoDB.

Responsibilities:

Created Agile design documents, user stories and test cases.
Created and refreshed all long-lived documentation on Confluence wiki.
Lead Sprint Planning Meetings and demos with senior leadership.
Created site traffic trends presentations for Product Owners.
Resolved business and technical requests coming from Network Ops, DevOps, UX team and senior leadership.

Agile Systems Analyst

Confidential

Responsibilities:

Researched and completed User Stories initiated by Product Management.
Designed business rules of cash refund policies, including accounting SaaS integration.
Designed promotional business rules based on customers’ purchase and visit history.
Performed SQL-based data research on large sets of purchase, promotion and return data.

Agile Business Systems Analyst

Confidential

Responsibilities:

Transformed very high-level client requirements into granular User Stories.
Led weekly demos with the client and translated feedback into actionable requirements.
Performed extensive integration testing - with automated and visual tools.

Business Analyst

Confidential

Tools: JIRA, Amazon Web Services, Basecamp, Github, many 3rd-party APIs

Responsibilities:

Worked directly with COO to create Agile user stories, Wireframes and design documents.
Wrote AWS, Linux-admin and Business operations manual.
Benchmarked site performance and managed site’s Amazon Web Services infrastructure.