SUMMARY:

• Over 6 years of experience working as a Business Analyst in Information Technology
• Comprehensive knowledge and experience in Software Development Life Cycle (SDLC) with business process models: Waterfall & Agile (Scrum) Methodologies.
• Proficient in creating various documents like Business Requirements Document (BRD), Functional Requirement Document (FRD) and Functional Specification Document (FSD)
• Expert at interacting with stakeholders, Subject Matter Experts (SMEs) and end - users to understand, analyze, communicate and validate requirements using Joint Application Design (JAD), Joint Application Review (JAR) sessions.
• Experience in mapping As-is, To-be and Gap business processes
• Excellent communication skills via email, skype, phone and IM
• Organized weekly project status meetings and task review meetings, documented and disseminated meeting minutes effectively.
• Experienced in writing user stories with acceptance criteria or user stories with use case
• Utilized a combination of business knowledge, technical skills, and strategic analysis to provide solutions and creative insights to critical business problems
• Identified and documented all the Test Case scenarios and performed UAT testing.
• Performed rigorous testing with QA team to prevent potential production issues and ensuring that the application is functioning as per the business requirements.
• Possess excellent communication and interpersonal skills to coordinate with offshore teams.
• Capable of forming and maintaining positive and productive working relationships in internal, external, independent and team environment.
• Excellent organizational and interpersonal skills with a strong facility for acquiring new knowledge very rapidly.
• Excellent skills in writing, verbal and speaking
• Flexible, innovative, able to thrive in a fast paced and time-critical environment.
• Experience in identifying the delta between development and deployment and filling the gaps

TECHNICAL SKILLS:

• Jira, Confluence
• Share point, Google Docs, Basecamp, Lotus Notes
• Visual Studio TFS, HP Quality Center
• Oracle PL SQL, My SQL server, Java script, HTML, CSS, PHP
• MS Office (Excel, PowerPoint, Project, Word, Outlook, Visio)

WORK EXPERIENCE:

Confidential, Downers Grove, IL

Responsibilities:

• Prepared BRD (Business Requirements Document), FRD (Functional Requirements Document) and N-FRD (Non-Functional Requirements Document)
• Worked on the Point Of Sale software to support retail stores
• Created minutes of meetings and published to all stakeholders highlighting discussion points and pending action points
• Utilized Agile Scrum methodology, participated in daily stand-up meetings, sprint planning meetings, sprint review meeting, and retrospective meetings
• Participated in sprint planning with BA/PM/Dev/QA to conclude the User Story points and the effort estimates
• Worked on backlog grooming items and presented what items can be picked up in next sprint to the squad/scrum master
• Documented business requirements and communicated these requirements with the development team for design and implementation of business solutions
• Interviewed stake holders, product owners, users collect, analyze and refine requirements
• Conducted requirement grooming sessions with the stakeholders
• Created/updated User Stories based on the requirement in Jira/Confluence
• Compiled SQL queries to validate data integration between the various database tables
• Created use cases, activity diagrams, sequence diagrams using MS Visio
• Tracked UAT (User Acceptance Testing) to verify the implementation against the requirements
• Validated the bugs opened by QA/business and took appropriate action
• Supported Dev/QA team for the business queries
• Managed and updated Jira Agile board to track the movement of User Stories/Bugs

Confidential, Schaumburg, IL

Responsibilities:

• Worked as a liaison between the technical team and the clients in developing the system
• Facilitated JAD sessions with management, users and other stakeholders to define the project and to reduce the time frame required to complete deliverables
• Performed as-is analysis, to-be analysis, data Analysis, Gap analysis, competitive analysis, comparative analysis, process flows and business flows.
• Responsible for requirement gathering, business process flow, business process modeling and business analysis
• Conducted technical/non-technical presentations to the management and training workshops for the clients
• Designed and developed project document templates based on SDLC- Agile methodology
• Coordinated with system architects and developers to convert business requirements into system requirements
• Designed and developed use cases using MS Visio
• Conducted project kickoff meetings with team members to explain roles / responsibilities, relationships with other groups, deliverable, timelines, assignments and status reporting
• Designed and implemented basic SQL queries for QA testing and report/ data validation.
• Performed UAT and participated in writing test plans, and developed different testing strategies like black box testing and load testing
• Updated requirements as per business user’s feedback and changes in functionality of the applications.
• Analyzed test results and reported the necessary corrective actions
• Used Jira for writing Epic, user stories with acceptance criteria or user stories with use cases, used Confluence for upload documents
• Participated in weekly status meetings, walkthroughs and documented the proceedings.
• Attended meetings with QA and developers to discuss defects
• Worked closely with business partners, SMEs to understand the process
• Participated in development of timelines for project delivery and managing projects and resources to successful completion.
• Reviewed the business requirements document with the business and development team to understand the architecture and functionality of the application.

Confidential, Chicago, IL

Responsibilities:

• Created waterfall framework artifacts such as BRD, FRD, use case and use case diagrams
• Analyzed, documented and maintained business requirements, functional requirements, and technical specifications
• Created high level BRD (Business Requirements Document) to document the business need and create estimates for each requirement
• Created FRD (Functional Requirements Document) with detailed mock-ups and wireframes for the requirements selected for the release
• Defined and documented business requirements with sufficient detail to enable customer sign-off
• Interacted with different business groups to perform Gap analysis to identify the deficiencies in the system by comparing the actual objectives with the system objectives desired
• Helped the technical team in understanding the application better
• Maintained all versions of the document during the requirements gathering process as well as the final approved version on SharePoint
• Worked with business and customer on new initiatives, identify and provide insight and recommendations of what data will be helpful to reach the desired project goals
• Collaborated closely with the technical team for solution development
• Worked collaboratively with Development Team to identify data requirements and mapping
• Established practical and efficient design and testing approaches
• Worked extensively on MS Office tools like Excel, PowerPoint, Word etc. for documentation and presentation purposes, used SharePoint for document storage/sharing and used MS Outlook extensively for communication and meetings on the project
• Worked with a cross-functional team of Business Development
• Responsible for various deliverables throughout the software development lifecycle from process flow diagrams to mock-ups and wireframes
• Presented BRD to the Business for feedback and approval
• Responsible in providing regular test reports to the management
• Performed different levels of quality checks and performed UAT Sessions as required
• Provided maintenance and support after project completion
• Analyzed business needs and worked with technical and non-technical teams to overcome challenges worked with business users, stakeholders and SME’s amongst the organization