SUMMARY:

11+ years of IT experience working as a Business Analyst and Quality Analyst in Finance, Travel, Political Affairs and communications, Pharmacy domains.

TECHNICAL SKILLS:

Languages: Basic SQL, HTML, XML

Tools: TOAD, HP Quality Center, Microsoft Office Suite, MS Visio, SharePoint, QTP, Crystal Report, Bugzilla, Agile, Jira, Rocket Aldon, Snag - It, JAWS, Dreamweaver, Content Management tools.

PROFESSIONAL EXPERIENCE:

Confidential, NYC

Business Analyst

Environment: /Technology: Angular Java Methodology: SDLC

Responsibilities:

• Developed Functional specifications for Retirement Tool (UI)
• Worked on Financial Planning including Confidential, Monitoring UI/UX projects interacting with Analytics systems and Asset class Model library
• Maintained Reference data and Plan Hierarchy documents
• Worked on Plan Adoption projects within the Retirement tool.
• Worked on Retirement Solver projects within the Retirement tool where system recommends output for Age, Lifestyle, Savings and Assets
• Performed Functional testing
• Maintained Data Validation documents for UI data fields and data graphs

Confidential

Responsibilities:

• Developed Functional specifications for Confidential User Interfaces
• Performed Functional and Release testing
• Worked on Financial Planning including Confidential, Monitoring UI/UX projects interacting with Analytics systems and Asset class Model library
• Worked on Client profiling and Internal and External Accounts managements platforms
• Maintained Data Validation documents for UI
• Worked on Change Requests and Enhancements for UI/UX projects
• Maintained support documentation on SharePoint

Confidential, NYC

Business Analyst

Environment: /Technology: HTML, Content Management tool Methodology: SDLC

Responsibilities:

• Performed Requirements gathering and functional specifications development
• Performed User Acceptance testing
• Coordinated with Development teams to ensure timely sign off on Requirements and testing activities.
• Maintained defects on Rocket Aldon Community Manager
• Tested other areas- 800 line site, IVR and other related websites for Mutual of America website.
• Interacted with external vendor for mobile development of the project
• Maintained Regulatory updates for the parent website - Funds performance, Funds Benchmark, External and Internal Funds Details, MMF portfolios for Investment Corporation, 7 day Money Market yield

Confidential

Responsibilities:

• Performed Requirements gathering and functional specifications development
• Performed User Acceptance testing for Assistive site
• Performed Accessibility testing using JAWS.
• Handled website, mobile,800 line, Online Enrollment, Hotline Plus client impacted areas
• Created mockups for user sign-offs and approval processes using Snag-It
• Worked on defect tracking tool Jira
• Coordinated with external vendors for mobile development and testing
• Coordinated with user community for modifications of the existing Retirement plans application forms for Straight through Processing project.

Confidential

Responsibilities:

• Coordinated with Business stakeholders and development teams throughout the project during requirements gathering phase, document sign-off, design, functional testing, UAT and training phases
• Performed End to End functional testing of adding Employer and Employees to different plans and enrolling them into the plans and enabling online verification of their accounts and fund balances
• Performed Functional Testing and User Acceptance testing
• Co-ordinated extensively with business users including field office representatives
• Maintained enrollment data
• Worked on developing Marketing materials and Articles for users using Dreamweaver html editor and Content Management tool

Confidential, NYC, New York ­

Business/Quality Analyst

Environment: /Technology: JAVA J2EE, XML and SQL Server

Responsibilities:

• Performed Requirements gathering and Testing Activities of Confidential website and mobile sites
• Performed Functional and Regression testing
• Co-ordinated extensively with business and development teams to develop requirements docs
• Maintained defects on SmartQ and Jira
• Created Test cases and Test Plan
• Worked on Attribute management and content management tools
• Coordinated with external vendors for mobile development and testing
• Coordinated testing efforts

Business Analyst

Confidential, NYC

Environment: /Technology: HTML, XML, Content Management tools

Responsibilities:

• Coordinated with vendor to ensure timely sign off on Requirements and testing activities.
• Coordinated with Compliance teams and Testing teams for System testing and User testing activities
• Performed Gap Analysis between existing and future sites.
• Developed Administrative test cases for Democracy Direct vendor tool for Business teams to execute.
• Worked extensively with External Affairs and Political communications teams on Business side to understand the legal implications of the project and Content Development for the website.
• Worked extensively on Confidential PAC contribution and Confidential Grassroots Mobilization Alerts functionalities and Logo branding for the project
• Coordinated with vendors and third party consultants for development and testing activities
• Prepared Test Cases and Test Plan for Functional and User Testing
• Developed Traceability Matrix for the Project Release and Use Cases.
• Developed and maintained Business Requirements document(BRD) and Use Cases
• Worked on website Content Management tools and prepared Test Cases

Confidential

Sr Business/Quality Systems Analyst

Environment: /Technology: JAVA J2EE and SQL Server Methodology: Agile

Responsibilities:

• Acted as primary liaison between functional business units and technical teams throughout project life cycle
• Documented existing Chargeback processes in North America, Asia and Europe regions and developed Functional specific requirements(FRD) for Global Chargeback tool which could be accessed by all regions alike
• Conducted extensive study on Chargeback data coming from various banks into Confidential systems which included customer sensitive data
• Generated periodic reports to Reporting teams
• Worked on bank interfaces(eg: First Data) for data export
• Gathered Business and Functional Requirements and converted them into Use Cases, Flowcharts and other Requirements Documents (technical specification docs).
• Performed Release sign offs and UAT
• Worked on Chargeback data mapping between Merchant accounts and bank accounts, issues and products, Chargeback reports from various banks

Confidential

Environment: /Technology: JAVA J2EE, XML and SQL Server

Responsibilities:

• Acted as primary liaison between functional business units and technical teams throughout project life cycle and performed Testing activities for the project
• Executed queries on TOAD/Squirrel and generated periodic reports to Reporting teams
• Maintained project documentation on SharePoint.
• Conducted extensive study on Fraud data coming from various Confidential systems which included customer sensitive data
• Worked on Fraud risk assessment tools like Vincio which is an external product used by Confidential
• Developed detailed documentation of Confidential Fraud tool architecture and various third party systems and web services it interacts with.

Confidential

Environment: /Technology: JAVA J2EE, XML and SQL Server

Responsibilities:

• Gathered Business Requirements and converted them into Mockups, Flowcharts and Functional Requirements Documents.
• Worked with Confidential MidOffice tool Winona which is a risk analysis tool for the live bookings made on Confidential site
• Created Test Plans and Test Case scenarios
• Responsible for data interface into financial system SAP for Confidential bookings
• Developed End to End Test suites on Test Director using templates and other effective features enabling reuse of cases for all future Releases.
• Validated outgoing XML messages from Order Service
• Authored detailed Test Plan and Test Scenarios/Cases based on technical specifications and business requirements for various phases of testing.
• Performed extensive Database testing using SQL