SUMMARY:

• Business Analyst with more than 5 years of diverse business applications experience, especially with Property & Casualty (P&C) insurance, in positively impacting corporate performance by meeting and exceeding client’s business needs
• Expertise in defining specifications related to business needs and system requirements, data mapping, managing programs, and developing solidified relationships with clients
• Solid with QA testing, writing/executing test scripts, UAT, monitoring test completion
• Ensure successful project results for web, client server and mainframe applications
• Deliverance of superior results; with consideration to time frame, budget and benefit
• Knowledge of Retirement Planning including IRA, ROTH IRA, 401 (K) or 403 (B), and Pension benefits.
• Experience working with Pension Benefits Consultants and other SME’s related to Retirement Planning, and deployment of updates to the Retirement benefits system

TECHNICAL SKILLS:

Databases: Oracle, Oracle Developer/2000, Sybase, SQL Server, Hyperion, Essbase, Peoplesoft, IDMS, DB2/2 (Beginner 1+ years of Exp). ODBC (Intermediate 2 - 3 years of Exp)

Desktop: MS Office (Expert 10 + years of Experience) Suite, MS Visio, MS Project (Expert 5 + years of Experience), and IBM Quality Center.Languages SQL.

Analysis: Requirements Management, Rational Unified Process (Intermediate 1 + Years of Experience), Rational Requisite Pro, Clear Quest, Share Point. Other MS-SQL Server 2008, Informatica (DI Analyst - beginner), and Rational Quality Manager.

PROFESSIONAL EXPERIENCE:

Confidential, Northbrook, IL

Business Systems Analyst

• Creating BRD, FRD, workflows diagram, and conducting business meetings / working sessions to elicit requirements for re-designing AllState web application.
• Interacted with stakeholders, systems architect, web developers, SME and diverse group of personnel.
• Created Prototype designs and Wireframes for Android & IOS web app development.
• Functions involve running/facilitate working sessions, manage CC, process improvement and maintain Q & A log for traceability of requirements.
• Elicited Detail Requirements from Content Matrix.
• Manage requirements and other project artifacts using Sharepoint Network.

Confidential

Business Analyst

• Creating BRD, workflows diagram, and conduct meeting with business.
• Created Data Mapping documents via conducting though analysis of data, to determine/ensure data quality and integrity.
• Writing, executing, and monitoring test scripts/UAT testing
• Working on a Metadata Repository project which is horizontally dealing with all businesses units in the organization
• Create a master repository of business terms to associate and bring all businesses functions together.
• Conduct meeting/working sessions with different stake holders, SME, project teams and business teams to develop and certify businesses terms via 3 layer process.
• Terms are entered into an vendor application called Rochade for a three step approval process
• Functions involve running/facilitate working sessions, manage CC, process improvement and maintain traceability matrix.
• Working with Marketing data from BI data warehouse to generate Reports in Tableau.
• Gather and write business and technical requirements
• Work/write requirements for Google analytics and consumer sales data for Big Data and generate Tableau reports.
• Writing requirements for NetPoint workflows to gather requirements for a Security Access Management project which manages security for CUNA, Credit Unions, and Independent Agents.

Confidential IA

Business Analyst

• Interacted with Business teams comprised of Actuaries, and Reporting Team to understand different requirements related to Hedging and Reporting in Insurance.
• Follow a structure approach for gathering information and business requirements, conduct research, analyze business needs and develop requirements around data retention.
• Work extensively in Business Analysis, Data Reconciliation and Data mapping for ETL process.
• Using Visio prepared process flow diagrams, and use cases.
• Serve as a liaison between the Business users and Development, to captivate process and procedural changes.
• Executing the different phases of SDLC (using RUP methodology) including, gathering, analyzing and writing business requirements.
• Analyzing Business Requirements and segregating them into high level and low level Documentations.
• Maintaining documents and the effect of proposed changes on the project schedule.
• Using SQL queries fetch, and analyze data required for archival/retention.
• Conducted and facilitated JAD sessions for requirement gatherings.
• Wrote and managed requirements in Rational Requisite Pro.
• Creating Functional Requirement Specifications (FRS) and User Requirement Specification (URS) as per the business requirements.
• Interacted professionally with a diverse group project Managers, subject matter experts/product owners, and developers.
• Analyzed existing processes, procedures and methods to ensure and promote effective business and systems operations through standardization, and improvement.
• Working directly with software engineers to ensure clear communications on requirements.
• Using Issue Tracking System (Clear Quest), reported and tracked statuses/issues related to systems development.
• Conducted Test Scenario workshops for Test Planning.
• Test Planning in RQM (included creating of Test Scenario’s and test plans).

Confidential,Chicago, IL

Business Analyst

• Executing the different phases of SDLC including, gathering, analyzing and writing business requirements.
• Analyzing Business Requirements and segregating them into high level and low level Documentations.
• Creating Functional Requirement Specifications (FRS) and User Requirement Specification (URS) as per the business requirements.
• Creating detailed requirements via conducting data mapping activities.
• Knowledge of Policy Admin System for Personal Lines.
• Interacted professionally with a diverse group project Managers, subject matter experts/product owners, and developers.
• Analyzed existing processes, procedures and methods to ensure and promote effective business and systems operations through standardization, and improvement.
• Conducted Gap Analysis of requirement documents to identify/resolve gaps, leading to improvements/enhancements and standardization of the processes.
• Maintaining the Requirements Traceability Matrix (RTM).
• Maintaining documents and the effect of proposed changes on the project schedule.
• Working directly with software engineers to ensure clear communications on requirements and defect reports.
• Using Issue Tracking System (Squish), reported and tracked statuses/issues related to systems development.
• Managed and shared documents via CMS (Share Point).

Confidential,New Jersey

Business Analyst

• Executing the different phases of SDLC including, gathering, analyzing and writing business requirements, which involved market risk analysis.
• Creating Functional Requirement Specifications (FRS) and User Requirement Specification (URS) as per the business requirements.
• Creation of detailed requirements via performing data mapping.
• Analyzing Business Requirements and segregating them into high level and low level Use Cases.
• Generating activity diagrams using Rational Rose according to UML methodology thus defining the Data Process Models.
• Preparing technical feasibility studies to objectively and rationally uncover the strengths and weaknesses of the proposed venture.
• Gathering Requirements through interactions, meetings and periodic walkthroughs with stakeholders, managers and other potential users of the application.
• Lead through issue resolution working within a team environment.
• Developed Data Mapping and conducted data analysis, using simple SQL statements.
• Conducting Use Case reviews and identifying gaps, leading to improvements/enhancements in the Use Case Documents.
• Working to predict and analyze impact of implementing compliance rules on revenue.
• Creating and maintaining the Requirements Traceability Matrix (RTM), Using MS EXCEL.
• Maintaining documents and the effect of proposed changes on the project schedule and costs.
• Working directly with software engineers to ensure clear communications on requirements and defect reports.
• Following the Rational Unified Process (RUP) methodology for the entire SDLC process.
• Using the guidelines and artifacts of the RUP methodology to strategize the implementation of RUP effort in different iterations and phases (Inception, Elaboration, Construction and Transition) of the SDLC.
• Validating the scripts to make sure they have been executed correctly and met the scenario description.
• Ample knowledge of Claims and loss handling utility of insurance.
• Directly and indirectly dealt with claims adjusters, who were supported via record management and data entry clerks to gain industry knowledge for dictated updates to various software

Confidential,New York, NY

Business Analyst

• Gathered and analyzed requirements from the end users and domain experts for Taxonomy.
• Developed Use Case Diagrams, Activity Diagrams, and Sequence Diagrams for the new centralized data repository application - Taxonomy to be developed.
• Analyzed, designed, estimated and implemented the process based on the Rational Unified Process (RUP) methodology.
• Database design for taxonomy was done using RDBMS - Oracle.
• Made the user interface mock ups and wireframes, authored the BRD, FRD and other technical requirement documents.
• Developed Data Mapping and conducted data analysis using SQL statements.
• Experience working with Essbase DBMS.
• Interacted with developers and testing team regularly in order to ensure minimum defects.
• Was responsible for ensuring successful completion of System Testing and User Acceptance Testing (UAT) to the complete satisfaction of the clients.
• Responsible for Integration Testing of data flow between Taxonomy and other applications.
• Tracked all the defects using Test Director.
• Played a key role in Process Improvement discussions and in Project Management Team.
• Effective interactions with users in US, Europe and Asia to gain their buy in on the product and also to provide support to the application.
• Worked on elevating efficiency and effectiveness of the processes using Business Process Re-engineering (BPR).
• Worked on quality assurance using benchmarking at various steps.
• Assured that all Artifacts and signoffs are in compliance with corporate Policies and guidelines.
• Created UAT cases and UAT scripts and assisted SMEs in UAT execution.
• Worked with the technical team to create User Manuals and Training manuals (using MS Power Point, and MS Office) and provided support through the training and implementation.