SUMMARY:

• Results driven business analyst experienced in cross - functional initiatives, including requirement gathering, designing solutions by partnering with IT that aid in process improvements and cost control measures while enhancing performance
• Proactive intelligent data analyst knowledgeable in delivering reporting and dashboards for organizational changes, cost-benefit analysis, ROI to assess the conditions of business and suggest improvements
• Excellent communication, analytical, interpersonal, and presentation skills; expert at managing multiple projects simultaneously

TECHNICAL SKILLS:

BI OLAP: Business Objects 4.0, XI 3.1/XI R2, 6.4, CMC, Designer, InfoView, Web Intelligence, Desktop Intelligence, Import Wizard, Cognos 10.1, Crystal Reports 2008/XI

Databases: Oracle11g/10g/9i, MS SQL Server 2000, MySQL 5

Languages: SQL, SQL*Plus

Dashboards and Other Applications: Confidential 2008, Tableau, Agile PLM (MERLIN), TOAD, Remedy, Peregrine

PROFESSIONAL EXPERIENCE:

Confidential, Milpitas, CA

Business-Data Analyst

Responsibilities:

• Successfully designed and delivered advanced intelligence dashboard and reporting visualizations to track product successes and corresponding customer demands.
• Analyzed existing corporate business processes by working closely with senior business executives in aligning organizational goals to build profits.
• Experienced in developing enterprise data warehouse at the conceptual, logical, and physical levels; designed data marts to portray information in heat maps, dashboard metrics, business intelligence and predictive analytics
• Successfully drafted, designed, implemented, tested and deployed 100’s of business requirements for most comprehensive tool/product roll-outs.
• Improved continuous alignment and communication with local and remote developers and stakeholders to ensure projects met the defined requirements and deadlines throughout the project life cycle

Business-Data Analyst

Responsibilities:

• Designed and deployed highly complex yet seamless UI Confidential Dashboards for the Contracts Management Team managing contracts ranging from $5 - $15 Million USD
• Delivered most user friendly WEBI reports (Master detail/cross-tab) using prompts, parameters, and variables that served all external contracts
• Single handedly led stakeholders’ meetings to understand business needs and authored Business Requirements Documents (BRDs)
• Partnered with IT teams offshore to design most seamless application and reporting solutions to satisfy these requirements
• Assessed and validated technical documents and guided IT teams during implementation phase.
• Worked closely with Analysts, PM’s, IT developers and database architects on a regular basis to bring alignment between business and IT

Confidential, CA

Data Analyst

Responsibilities:

• Delivered most efficient company-wide employee satisfaction surveys and build dashboards that reported results to management and executive teams showing the areas/risks needed for improvement internally and externally.
• Partnered with various business managers and database architects, offshore IT developers in designing, implementing customized reports and resolving issues instantly.
• Successfully completed Business and User Acceptance testing cycles with 100% passing results.

Confidential, San Jose, CA

Business Analyst

Responsibilities:

• Partnered with various cross-functional stakeholder while assisting Edge and Aggregation Routing Business Unit (EARBU) Cisco’s marketing team’s initiative that aids services providers in meeting their business objectives in a more scalable secure environment by decreasing costs. Successfully led stakeholder requirement gathering workshops and authored most clear and concise business requirements and delivered highly advanced next gen solutions that had an enterprise level impacts.
• Acted as a liaison between business and IT departments to deliver the requirements with lightning speed surpassing the expectations.

Confidential, Santa Clara, CA

Data Analyst Intern

Responsibilities:

• Surpassed customer’s expectations with various visualization dashboards delivered using Universe set up in BO, Webi, Confidential by connecting with Confidential Excel and Databases as the main data sources.
• With business intelligence and multi-dimensional analytical visualizations, business teams were able to identify business and compliance risks in their organization and proactively mitigate in time.
• The complex requirements were efficiently and effectively handled in these dashboard using multiple techniques that provided apt information to business leads to make informed decisions.
• To align with data privacy and protection goals privileged access was set up based on different roles played by the teams.

Confidential, Oak Brook, IL

Business Program Manager

Responsibilities:

• Successfully managed global business stakeholders from Confidential, Confidential, Confidential and Confidential in documenting, designing and deploying Product Lifecycle Management (PLM) application.
• PLM application accurately maintained single source of product records and tracked end-2-end product lifecycle.
• Delivered most results yielding reporting dashboards using Crystal Reports which portrayed real-time analysis of profits and loss at each stage of product lifecycle with corresponding successes and gaps to understand the demand and maximize profitability.