Business Analyst Resume
SUMMARY:
- Over 10 years of total experience in Sales and Distribution in sectors like Confidential Oil & Gas, Sales, Service Industry, Telecom and Information Technology
- A Certified Consultant with more than 9 years Extensive Work Experience in SAP R/3 platform Versions 4.7, ECC 5.0, ECC 6.0.
- Involved in multiple implementation, global template, roll out, Testing Projects and support engagements
- A Seasoned SAP Functional Specialist experienced in all phases of SAP life cycle (ASAP Methodology) and ongoing support.
- Project Implementation skills include requirement gathering, As Is and To Be Documentation Functional and Technical Specification, Data Migration, Customization, Configuration, Testing, Issue Handling, Performing Cut over activities and SAP Best practice methodologies across diverse Manufacturing Industries.
- Rich experience in Quote - to-Cash/ Order-to-Cash (QTC/OTC), Good understanding of Procure-to-Pay (PTP), Logistics, Warehouse Management and FICO.
- Specialized in Interface Management, Module Integration, Pricing Configuration, Customer Facing Document Design, Data Management (LSMW).
- Have strong conceptual knowledge on functionality of Logistics and Integration areas. Have good understanding of Business process in Logistics
- Very good logical skills suitable for process design, development & implementation
- Able to correlate a Customer’s business needs and to partner solution offerings in line with SAP’s overall strategy and direction.
- Proven leadership excellence, Communication skills and ability to successfully lead and motivate team.
- Strong social skills as a team player with consensus - building and openness to new ideas.
TECHNICAL SKILLS:
SAP Technical SKILLS AREA: SAP ERP R/3 ECC 4.7, 6.0, SAP Sales & Distribution (SD-OTC), Integration with Material Management(MM), Finance (FI)
Applications: MS Office professional
ERP -SAP: SD, MM, FI & SCM
SAP EXPERTISE:
- SAP SD Functional experience including the business process analysis, business blueprint, configurations, Documenting, testing, user training, production support and communicating with clients
- Worked as a Subject Matter Expert in SAP ECC Sales & Distribution, Logistics Execution, Service Management, Customer Service and After-market business processes.
- Have a multi-dimensional SAP product skills and functional expertise including the role of Lead Configurator
- Experience in Contract to Cash (CTC), Customer to Cash (CTC) & Order to Cash (OTC) of SD and Procure to Pay (PTP) of MM module.
- Proficiency in Spec Designing, Gap Analysis, Technical Documentation, interacting with the Super Users & End User Training, Reporting and Data Conversion of Master Data.
- Good understanding and hands on experience of Inbound, outbound IDOCS
- Expertise as SAP Tester in different modules SAP SD , MM, SCM components including sales orders, deliveries, picking, packing, transfer order, goods issues, goods receipt, billing, purchase requisitions, purchase order
- Proficient in Snow Application Incident Management tool (Tool for Incident Management)
- Created necessary documentation, and trained testing team to understand the requirements to perform application testing.
- MM Module: Organization Structure, Material Master, Vendor Master, Vendor Account Group, Vendor Payment Terms, Purchasing, Purchasing Info Records, Inventory Management, Physical Inventory, Goods Receipt, Stock Transfer, Invoice Verification, Source lists, Pricing, STO Cross Company
- Developed LSMW for initial data upload for Customer Master, LSMW for Master Data Upload (Customer Master, Material Master, Pricing etc.)
- Purchasing: Purchase Requisition, Purchase Order and Stock Transfer Order (STO).
- Worked on Make to Stock (MTS) business processes as well as Repetitive Manufacturing
- Configured various Sales, Delivery and Billing document types with reference to different business processes
- Configured various basic function using condition technique- Pricing, Outputs, material listing/exclusion, material determination and Credit Management.
- Familiar with monitoring the credit limit of the customer by defining credit control area, credit groups, Risk categories and its respective assignments.
- Hands on experience in various integration points with other SAP modules
PROFESSIONAL EXPERIENCE:
Confidential
Business Analyst
Responsibilities:
- Working with Order Management support/ run team.
- Manage and coordinate regression testing for US/MX/CA OTC process for major releases.
- Was part of the SAP rollout team, reviewed FRICE to identify potential impact areas for US process and identified core business scenarios to be executed as part of Regression Testing.
- Identified core business scenarios for OTC process to be automated.
- Manage and assist automation development team and provide functional walkthrough and necessary documentation, and test data.
- Work closely with business user to review new requirements, created change request and work with development team to explain the functionality to be implemented.
- Manage the change request process.
- Worked on web integration for SAP Order management for standard order and sourcing orders.
- Worked as liaison between Business team and development teams for defect resolutions.
Tools: Used: SAP ECC, Snow.
Confidential
Lead OTC Consultant
Responsibilities:
- Working with Order Management support/ run team.
- Manage and coordinate regression testing for US/MX/CA OTC process for major releases.
- Was part of the SAP rollout team, reviewed FRICE to identify potential impact areas for US process and identified core business scenarios to be executed as part of Regression Testing.
- Identified core business scenarios for OTC process to be automated.
- Manage and assist automation development team and provide functional walkthrough and necessary documentation, and test data.
- Work closely with business user to review new requirements, created change request and work with development team to explain the functionality to be implemented.
- Manage the change request process.
- Worked on web integration for SAP Order management for standard order and sourcing orders.
- Worked as liaison between Business team and development teams for defect resolutions.
Tools: Used: SAP ECC, Snow.
Confidential
Sr. OTC Consultant
Responsibilities:
- Interacting with Business key users to understanding the Business processes, and prepared AS IS documents
- Providing SAP solutions to the existing business processes and prepared to be documents.
- Involved in Blue print document.
- Involved in process improvement of technical and business activity of the Client.
- Interacting with the client and Key Users on daily basis to resolve the queries. Customizing the system as per the requirement
- Configured Order types like standard order, Rush order, Third party business process.
- Configured Pricing procedure, condition tables, access sequence and condition types.
- Configured Output determination procedures, output types, access sequence etc.
- Maintained material listing & exclusion process for not allowing the user to access certain materials only.
- Control for various business transactions within the context of billing like Cash Sales, Returns, Cancellation, Credit and Debit memos.
- Configuration of various Account Groups as per customer classification, and defined partner functions, Maintaining Partner Determination Procedures in various objects such as Customer Masters, Sales Document Header & Item.
- Prepared User Manual documents and involved in end user training activity.
- Involved in pre-go live activities like, cut over plan, preparing migration data and objects.
- Supported post go live activities.
Tools: Used: SAP ECC, Snow.
Confidential
Team lead and Sr. OTC Consultant
Responsibilities:
- Study existing Business Processes
- Find out GAP between Global Template and Existing Business (Legacy System)
- Mapping new requirement coming from business
- Preparation of function specification wherever required
- BBP document Preparation and Sign Off
- Master Data template preparation
- Reviewing the solutions proposed to client by team members.
- Monitoring and submitting weekly status reports to client management and other stake holders involved.
- Worked on pricing, changes in pricing procedure, new condition tables, accesses sequence, and Condition types.
- Worked on special business processes like Output determination, configuring new output types, Route Determination, Intercompany sales, Third party sales.
- Cut over planning for master data and transaction data
- UAT preparation and Sign Off
- Go Live and Hyper care
Tools: Used: SAP ECC, Service now.
Confidential
SD Consultant
Responsibilities:
- Study existing Business Processes
- Find out GAP between Global Template and Existing Business (Legacy System)
- Mapping new requirement coming from business
- Preparation of function specification wherever required
- BBP document Preparation and Sign Off
- Master Data template preparation
- Reviewing the solutions proposed to client by team members.
- Monitoring and submitting weekly status reports to client management and other stake holders involved.
- Worked on pricing, changes in pricing procedure, new condition tables, accesses sequence, and Condition types.
- Worked on special business processes like Output determination, configuring new output types, Route Determination, Intercompany sales, Third party sales.
- Cut over planning for master data and transaction data
- UAT preparation and Sign Off
- Go Live and Hyper care
Tools: Used: SAP ECC
Confidential
SD Consultant
Responsibilities:
- Collection of the requirements, creation of blue print, functional design documents.
- Configuration of Enterprise structure, Defining and assigning Organizational elements
- Creation of custom fields at sales order level.
- Configuration of the pricing procedures, VOFM routines, condition types, access sequences.
- Configuration of order types, item categories, schedule line categories, billing types. Account determination, Credit management.
- Designed and Developed Functional specifications for EDI 830, EDI 850 and EDI 862.
- Worked on day to day post implementation transactional IDOC issues.
- Configured Route Determination, output determination and text determination.
- Writing the test scripts, creation of the UAT documents.
- Production support.
- Imparted training to SD users
Confidential
SD Consultant
Responsibilities:
- Responsible for handling tickets on daily basis adhering SLA guidelines.
- Responsible for Production Support
- SAP SD Master Data maintenance for Customers, Material, Pricing, Outputs and Transaction Master
- To Support all users for day to day SAP operations
- Ticket and CR tracking for Production Issues
- Enhancement and user specific change management for existing system
- End User training
- Was involved in process improvement of technical and business activity of the Client.
- Interacting with the client and Key Users on daily basis to resolve the queries. Customizing the system as per the requirement
- Handling the object transportation between systems.
- Worked extensively on special business processes like Material determination, Material listing and exclusion.
- Maintained material listing & exclusion process for not allowing the user to access certain materials only.
- Worked on various scenarios including OTC, STO, Intercompany Sales, Third Party Sales, Credit Memo, Debit Memo
