SUMMARY:

• IT Professional with 7+ years of experience as RPA Developer/Analyst, Business Systems Analyst, Business Analyst using different kinds of automation tools like RPA Blue Prism, Ui Path for automating repetitive jobs.
• 3+years of hands - on expertise on Robotic Process Automation (RPA) in architecting and developing solutions for automating the complex business processes.
• Experience in identifying the automatable processes for doing process assessments and robotic factor calculation.
• Experience in preparing and presenting business case for automatable processes, solution designing, and developing automation tasks for the identified processes.
• Experience in analyzing business needs, gathering requirements and documenting them using Initial Process Analysis (IPA), Process Definition Document (PDD).
• Hands on experience with Agile (Scrum) software development, Waterfall methodology, and six sigma standards.
• Proficient with RPA tools namely Blue Prism, Ui-Path, and Automation Anywhere to develop software robots.
• Expert in preparing demos based on the automation performed and showcase the same to potential internal/external customers
• Experience in Preparing cost estimates for the proposed process automation along with timelines.
• Proficient in developing Use Case Diagrams, Flowcharts, Behaviour Diagrams (sequence diagrams and activity diagrams) based on UML methodology using Rational Rose and MS Visio.
• Good understanding of SQL and PL/SQL and experience working with databases like Oracle, SQL Server, and MySQL.
• Experience in Preparing cost estimates for the proposed process automation along with timelines.
• Experience in providing inputs to the business team for valuation of an idea along with its business case.
• Expert in all phases of SDLC such as Analysis, Design, Development, Integration, Implementation and Maintenance.

TECHNICAL COMPETENCIES:

RPA Tools: Blue Prism V-4.2, V-5.0, Ui Path, Automation Anywhere V7, V9

Technologies: Lean Six Sigma, New Product Development process, DFX, Six Sigma, reading drawings and understanding of GD&T, Project Management, PLC Programming & Setup

ETL Tools: IBM Info Sphere Data Stage 11.5/11.3/9.1/8.7/8.1 and SSIS

Languages: Java, SQL, HTML, CSS, VB.NET, .NET 4.5, 4.0, ASP.NET, Web Services, AJAX, MVC, AWS

Databases: MS SQL Server (2012), Oracle 9i, 12c

Developer Tools: Visual Studio and SQL Server Management Studio

Reporting Tools: Crystal Reports, SSIS, SSRS

Version control: SVN and Git

Other Tools: Rational Rose Enterprise Edition, JIRA and Pixtools7.5/8.4

Methodologies: Agile Scrum, Water Fall

Operating Systems: Windows, Linux

Applications: Windows OS, Citrix, Web, Java, Mainframe, Oracle and SAP applications

PROFESSIONAL EXPERIENCE:

Confidential, Reston, VA

Sr. RPA Developer

Responsibilities:

• Involved in developing and building processes for different types of applications (Browser, Windows, Citrix, SAP) with different techniques like Surface Automation, Optical Character Recognition (OCR), Active Accessibility and other spying techniques using Blue Prism Tool.
• Responsible for maintaining Process Design Documents (PDD’s), authoring Functional Requirement Questionnaire, Solution Design Documents, preparing test scenario matrix and estimating the time needed for completing a process.
• Performing Unit testing, Integration Testing, End-End Testing in DEV, and CAT Environments before releasing them to SAT or PROD environments where UAT is performed by the robot controller before the process goes live.
• Performed POAT testing before elevating the developed process to production environment and recorded the entire process using the video application SnagIT.
• Staging and deploying the automation solution into test and live environments, efficiently handled monitoring and troubleshooting the Blue Prism environment through Control room
• Used Excel VBO object to perform operations in excel sheet while taking excel sheet data as input and used process, objects, work queues, calculations stage to perform logical operations in Blue Prism.
• Supported existing processes and implementing change requirements as part of a structured change control process.
• Interacted with windows application and created object and interacted all the objects in process studio and created work queues and running processes.
• Solving problems that arise in day to day running of Blue Prism processes and providing timely responses and solutions as required
• Worked within project planning constraints, communicating any identified project risks and issues to the delivery/project manager accordingly and providing inputs to the change control process.
• Created database connections to fetch the data and automated the process to arrange data using Automation Anywhere, Blue Prism.
• Involved in process automation collaborations with business users globally to analyze business processes, recommend RPA based solutions for the processes, and develop robots using Automation Anywhere software.
• Developed robotic bots using Automation Anywhere to automate process which was done using manual interference.
• Creating solution on process automation for different Business Applications (Windows based, Browser based and Mainframe).
• Worked on Integrating applications like (Web Services, Mainframe, MS Office, GUI, Outlook etc.) using workflow, automation tools (Blue Prism).
• Innovatively integrated the features of automation tools like OCR, Web Recorder for existing robots and improved performance using Automation Anywhere
• Creating and documenting test procedures and scenarios for Pre-UAT phases supporting the operational teams during UAT and rollout phases.
• Created the object flows by using the PS Tools through Blue Prism Object Studio.
• Collected the information of the remote machines by using PS Info, PS exec, PS file through command prompt through Blue Prism.
• Involved in Designing, Developing, Testing Object flows and Created object flows will get the system information like Ipconfig, network Config and Volumes through the command prompt from the Blue Prism.
• Created flows to collect the Command output (Including Error Messages) through the Blue Prism and Managed audit logs and perform management tasks, monitor resource allocations in Blue Prism.
• Defined RPA automation strategy for process involving mainframes, web service calls and web applications implemented performed stress test for bot Scripts to prove the scalability and stability of RPA code.
• Implemented Blue Prism User authentication by defining user roles, creating users, and setting password policies and used Blue Prism's Credential Manager for maintaining, securing and retrieving the user credentials.
• Setup Blue Prism's Single Sign-on implementation using MS Active Directory and managed robot's workloads using Blue Prism Work Queues.
• Used adapters for integrating mainframe, windows, web application and surface automation.
• Used Blue Prism MAPIEX adds on library for manipulating mailboxes.
• Involving test case development and documentation as well as unit and automated tests as needed and outlined in the sprint planning.

Confidential, Boston, MA

RPA Developer

Responsibilities:

• Explored the possibilities of automation within SAP, billing systems and CRM applications such as Seibel and automate various processes based on input from respective teams.
• Prepared demos based on the automation performed and showcase the same to potential internal/external customers.
• Prepared cost estimates for the proposed process automation along with timelines and Provide inputs to the business team for valuation of an idea along with its business case.
• Application of SDLC and PMP concepts to evaluate the need of RPA for any use case and help with technical architecting of the proposed solution.
• Automated various processes involved in SAP, billing system and CRM systems such as Account Creation, invoice generation, “Order Creation”, “Order Submission”, “Creation of accounts” etc to simplify the work for Service desk using Blue Prism.
• Helped the client to understand the benefits of RPA over traditional automation with various seminars, use cases and on-premise installation with development of proposed solution on RPA using Blue Prism.
• Involved in the centralized infrastructure for maintaining several robots across the organization and designed solutions utilizing RPA (Robotic Process Automation) software, maintain technical responsibility for project delivery as the sole technical resource on a project or the leader of a delivery team.
• Used Blue Prism's Credential Manager for maintaining, securing and retrieving the user credentials and innovatively integrated the advanced features of automation tools like OCR, Web Recorder for existing robots and improved the performance.
• Conducted feasibility check for the given business model by the client and designed RPA Tasks as per application and business requirements.
• Created database connections to fetch the data and automated the process to arrange data with Blue Prism and Worked on using Excel and CSV commands with Blue Prism.
• Used String Operation to Compare and eliminate duplicates from the data, send Email command to Email reports and errors, delay and wait commands with Blue Prism automate.
• Performed Image comparison using Image recognition command, automated tasks using web recorder and Scheduled tasks to repeat as per requirements.
• Responsible for scheduling Task scheduler to exchange data between ERP and Application, used log files to handle the errors and Worked on Activities using Object Cloning and Manage Web Controls.
• Involved in Preparing Process Design Document (PDD), Functional Requirement Questionnaire (FRQ), and Solution Design Document (SDD) for the workflow and conducted walkthrough sessions for better understanding of process to the team and business people.
• Built Blue Prism Processes and Business Objects for various business systems and maintained and the several RPA bots as batch processes on daily basis and ensure quality and high performance to the internal and vendor applications of the organization.
• Handled monitoring and troubleshooting the Blue Prism environment through Control room, created RPA Bots to Screen scrape WEB and Mainframe data (Blue Prism) and managed robot's workloads using Blue Prism Work Queues.
• Formulated, executed Agile processes for enhancing performance and Provided technical training to team members, offshore on Automaton Tools and platform.
• Created reusable automation framework with MetaBots and reusable libraries with data externalization for RPA implementation.
• Staging and deploying the automation solution into test and live environments and efficiently handled monitoring and troubleshooting the Blue Prism environment through Control room.

Confidential, Phoenix, AZ

RPA Analyst/Developer

Responsibilities:

• Assessed automation opportunity from technical perspective and performed due diligence to arrive at an optimal solution and identify the technical impacts of applications using OCR and applications accessed behind Citrix.
• Prepared initial RPA documents and created Proof of Concept(s) in the early phase to see if that project was a good piece to be automatable and provided technical direction on design considerations for automatable processes and designed the solution. ­
• Ensured Client requirements get translated into Functional specifications and eventually into a detailed level design.
• Automated various processes based on input from respective teams Using Agile Environment, Scrum and Assisted the operations team in creating and documenting test procedures and scenarios for the pre-UAT phases.
• Worked closely with Process SME's to translate process in to Process Definition Document (PDD) & Solution Design Document (SDD) and educated SME's to work with Bots in production
• Worked on Microsoft Office Excel macros to translate them to RPA solutions and/or integrations.
• Implemented End to End Robotic Process Automation (RPA) using Blue Prism and UIpath and identified opportunity to automate manual tasks using Robotics Process Automation (RPA) technology and established Commercial-wide RPA program to deliver the first software bot in production.
• Created solution on process automation for different Business Applications (Windows based, Browser based, Java and Mainframe) and experienced in building Blue Prism Processes and Business Objects for various business systems.
• Implemented Blue Prism User authentication by defining user roles, creating users and setting password policies.
• Staging and deploying the automation solution into test and live environments and efficiently handled monitoring and troubleshooting the Blue Prism environment through Control room.
• Supported the client to understand the benefits of RPA over traditional automation with various seminars, use cases and on-premise installation with development of proposed solution on RPA using Blue Prism.
• Maintained several RPA bots as batch processes on daily basis and ensure quality and high performance to the internal and vendor applications of the organization.
• Maintained both Attended and Unattended Robot resources, and provided centralized Robot logs, Remote Execution, Monitoring, Scheduling and Work Queues using UIpath Orchestrator.
• Supported in defining RPA automation strategy for a process involving Mainframes, Web Service Calls and Web Applications implemented.

Confidential

Business System Analyst

Responsibilities:

• Involved in requirement analysis, use case development, UML modeling by using Rational Rose, MS Visio.
• Analyzed requirement documents by identifying ambiguous, incomplete and inaccurate requirements.
• Produced a traceability matrix by tracking, managing and tracing all requirements.
• Created and reviewed Detailed Design Specification (DDS) and Functional System Design (FSD) documents for various mortgage and financial projects based on the information provided by the business.
• Involved in Data Analysis& Mapping to track data elements used in the application from the UI through different interfaces to the target databases.
• Used iRise 5 to develop working prototypes and create, edit, and view requirements; trace Business Acceptance Criteria (BAC) to the User Stories and generate reports.
• Utilized MS SharePoint to centrally store, manage and access business artifacts across all platforms.
• Analyzed user requirements, attended change request management (CRM) sessions to create, track and schedule change requests using Rational Clear Quest.
• Maintained different versions of project documentation with Rational Clear Case and prioritized outstanding defects and system requests based on business requirements.
• Performed String Testing on the mortgage deal processing web application in a designated Integrated Development Environment (IDE).
• Organized and Performed GUI testing, functional testing, regression testing and support for User Acceptance Testing.
• Involved in assisting project manager in planning, scheduling, and controlling projects based on schedules and requirements outlined by the business.
• Develop and maintain sales reporting using in MS Excel queries, SQL in Teradata, and MS Access. Produce performance reports and implement changes for improved reporting.
• Partnered with the technical areas in the research and resolution of system and process problems especially related to Power Builder platform.
• Creation of the data mart from existing Operational Data Store and other sources.
• Performed backend testing using SQL queries and analyzed the server performance on UNIX.
• Facilitated JAD sessions with management, development team, users and other stakeholders to refine functional requirements.
• Performed analysis on enterprise data/report integration & provided functional specification to development team to build Enterprise Reporting Systems.
• Used Shared Containers and creating reusable components for local and shared use in the ETL process.
• Developed direct mail and email marketing initiatives using UnicaAffinium Campaign and SQL.
• Provided technical and functional consulting to corporate and divisional users for Cognos.
• Provided clear and concise documentation regarding requirements management plans, Functional Requirements, supplemental Requirements, Test Plans and Test Cases.

Confidential

Business Analyst

Responsibilities:

• Interfaced with customers and the commercial team to boost partnerships and improve productivity
• Scrutinized user needs and provided analysis of their requirements to enhance the system
• Gathered, analyzed, and documented requirements for system functionality upgrade projects
• Analyzed requirements submitted by product management and created functional specifications/ User Stories keeping customer's essentialities (business and functional) into mind
• Contributed in the evolution of product functionalities by sharing with peers and products team functional insight and information about current trends and technological advancements
• Interfaced with a top-notch development team in our remote offices (overseas) and supported the project initiatives in test automation and process improvement
• Provided support for a Java web-based application that serves as a booking agent for a variety of travel products including Air, Auto, Train, Hotel, Cruise
• Prepared Routinely conducted data analysis and reported its outcome to pertinent stakeholders
• Queried relational databases using SQL Queries on daily basis to resolve operational issues
• Executed different types of SQL JOIN STATEMENTS like­ Inner Join, Left Join, Right Join, and Full Join to combine rows from multiple tables based on common field between them