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Business Analyst Resume

FL

SUMMARY:

Dynamic and Versatile Business Systems Analyst professional with 11 years IT experience specializing in requirement elicitation and implementing final solution through customer acceptance. Proven expertise in managing full SDLC and solving complex Business problems using analytical, problem solving and communication skills.

SKILLS:

Task Management: Worked on multiple projects and/or multiple teams at once

People Management: Task prioritization, delegation, monitoring, and communication and coordination skills

Domain expertise: Finance (Equities, FX markets, Financial Accounting, Reconciliation and Audit, General Ledger balancing) and Healthcare Insurance Services (Claims processing, Billing, AR, Cash and Delinquency management)

Software Methodologies: Extensive exposure to UML methodology using Rational Unified Process, Agile and Waterfall

Analysis & Design: Excellent Analytical, Problem solving, Communication skills with exceptional skills in facilitating Joint Application Requirement (JAR) and Joint Application Design (JAD) sessions

Tools: Rational Requisite Pro, JIRA, Sparx Enterprise Architect, Microsoft Office (Outlook, Word, Excel, Powerpoint), SharePoint, Visio

Languages: PL/SQL, ETL (SSIS/ SSRS)

PROFESSIONAL EXPERIENCE:

Confidential, FL

Business Analyst

Responsibilities:

  • Prepared project artifacts such as Scope, Business requirement document, Process flow diagrams and Request for Proposal for migrating legacy system to Cloud based application
  • Researched and documented scope and business requirements for strawman RFP
  • Documented, reviewed and revised meeting minutes and action items from critical project meetings, including JAR and JAD sessions and assigned action items to team members.
  • Conducted review and approval of requirements, and specifications with the project stakeholders
  • Conducted business process modeling and facilitated development of process flows and diagrams via whiteboard sessions and role play.

Confidential, Jacksonville, FL

Senior Business Analyst

Responsibilities:

  • Conducted Brainstorming sessions with Product owner and Business Stakeholders to gather requirements on building professional website for the company using Agile methodology
  • Facilitated requirement sessions for seamless integration and single sign on capabilities across multiple systems
  • Created SQL queries for data analysis and profiling
  • Created Product and Sprint backlogs and assisted Scrum master in prioritizing user stories across sprints
  • Documented user stories and acceptance criteria in JIRA using Agile methodology
  • Contributed in Sprint planning across multiple teams and conducted Sprint retrospective meetings
  • Created user flows and coordinated with wireframe design and development teams across different geographical locations over the world
  • Created Test plans, scripts and managed minimum viable product demo for business users
  • Participated in Data migration planning activities from legacy system to Salesforce

Confidential, Jacksonville, FL

Business Consultant

Responsibilities:

  • Translated high - level business requirements into functional specifications for business application development
  • Interviewed Business Stakeholders to obtain and document the detailed business requirements for projects
  • Created SQL scripts for data extracts to support business decisions
  • Visited car shops to understand existing manual business processes and provide recommendations to automate these processes
  • Worked with assignments typically including problem definition, evaluation of requirements and production support for Data Warehouse projects
  • Developed use cases, supplementary requirements and business rules
  • Provided coordination and support across multiple teams on critical and time sensitive projects
  • Prepared test execution plan, test strategy and assisted business partners in UAT

Confidential, Jacksonville, FL

Business System Analyst

Responsibilities:

  • Conducted business needs analysis and assisted Project Manager in defining high level scope for the project proposals and created Scope definition documents for Data warehouse projects
  • Conducted Scope analysis and gathered high level business requirements through various requirements elicitation techniques and created various scope and requirements models like Use Case Models, Process Models and Activity Diagrams
  • Worked extensively on Business Requirements, Functional Specification, Data-Integration, Data Mapping, and use cases modeling (UML) using Rational Rose
  • Assisted Business in preparing RFI/RFP, evaluating vendor responses, attending vendor demo and helped Business make informed decision for procuring vendor software
  • Conducted business process analysis and created business Process Models and Business Process Flow Diagrams
  • Conducted walkthroughs and defect meetings periodically to assess the status of the testing process and discuss areas of criticality
  • Used simple to medium complex SQL queries for extracting data from Oracle database for research purpose

Confidential, Cranberry, PA

Business System Analyst

Responsibilities:

  • Organized JAR/JAD Sessions to collect requirements from system users and prepared business requirement that provided appropriate scope of work for technical team to develop prototype and overall system
  • Assisted in the data conversion and data mapping of the legacy data to new database
  • Identified end to end requirements for all systems and business units that may be impacted by the project
  • Created and maintained technical documentation throughout project life cycle- Created and managed detailed project plans for small implementations; manage scope, track changes, decisions and issues during the project
  • Created and executed those test plans and mapping documents
  • Gathered requirements for ETL extracts using SSIS/SSRS for Business reporting
  • Established and maintained traceability matrix until business requirements were signed off
  • Coordinated and facilitated the execution of User Acceptance testing

Confidential, Orange County, CA

Business Systems Analyst

Responsibilities:

  • Prepared the business requirement document (BRD) and system use cases
  • Met with users and stakeholders to understand the problem domain, gathered customer requirements through interviews (group and one-on-one) along with JAD sessions
  • Identified the issues and done gap analysis with existing and current RDS Extract system for Reconciliation process
  • Worked in Business Intelligence using Cognos Informatica
  • Developed BRD, FRD, use cases, test scenarios, test cases for testing the functional and non-functional using Requisite Pro and Rational Rose to create/maintain: Use Cases, Activity Diagrams, Sequence Diagrams, and Collaboration Diagrams
  • Gathered and documented requirements on multiple data warehousing projects on OS/400
  • Created Business flows for AS IS and TO BE processes of different business functionalities

Confidential, Hartford, CT

Business System Analyst

Responsibilities:

  • Acted as a liaison between the Corporate Finance Clients and Technology department of Prudential Financials
  • Involved in Requirements Gathering and business analysis through online portal to provide visibility to corporate customers on their Equity and investment positions, FX, integration with market data and analyzed the traders fixed income business requirements
  • Responsible to pull a team of analysts from all of our extended financial departments to guide and direct the overall EQFD strategy for forecasting and budgeting, Risk Management and Fixed Income and derivatives
  • Wrote Functional Specifications that included UML Diagrams and Use Case using Visio
  • Used Agile approach to execute projects and represented Analyst team in daily scrum meetings
  • Responsible for documenting and developing business rules for our metrics based on the business needs, financial requirements and processes used to track our work
  • Conducted JAD/RAD Sessions/weekly meeting/walkthroughs to monitor the project progress

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