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Business Analyst Resume

Irvine, CA

SUMMARY:

Business Analyst and MBA candidate with more than 7 years’ experience in software development, including Solution/Product Design, Quality Assurance, and Production Support. Proven success owning various software development initiatives from initiation to implementation. Known for acute attention to detail; tenacious commitment to deadlines; swift, sound logic and decision - making. Exceeds client and company expectations consistently.

EXPERTISE AREA:

  • Requirements Elicitation
  • User Stories
  • Programming Logic
  • Functional Specifications
  • SQL Query Execution
  • Agile/Waterfall SDLC
  • Integration Specifications
  • Database Structure
  • Project Management

TECHNICAL SKILLS:

  • MS Visio
  • MS SQL Server
  • PageSpeed Insights
  • PTC Integrity
  • TrackStudio
  • Jira
  • Confluence
  • Selenium IDE
  • HP ALM

PROFESSIONAL EXPERIENCE:

Business Analyst

Confidential, Irvine, CA

Responsibilities:

  • Authored and developed an SEO redesign strategy on the real estate listings website including revisions to URL structure, metadata, breadcrumb schema, and UI and the implementation of a sitemap and various content page types, resulting in the indexing of 17,000 pages
  • Created and actualized an ad business within only 2 months of ideation that has already grown to a half million dollars annual revenue in a matter of months

Solution Consultant

Confidential , Irvine, CA

Responsibilities:

  • Designed and implemented an escrow analysis import solution providing a critical tool that ensured escrow account accuracy and compliance before even receiving access to the application.
  • Reviewed and cancelled eight unnecessary projects, preventing the squandering of thousands of man hours and company resources.

Quality Services Analyst

Confidential , Irvine, CA

Responsibilities:

  • Drafted test cases, conducted functional testing, validated/diagnosed defects, and determined the proper course of remediation for various IT security and infrastructure projects.
  • Determined root causes of user-facing issues and errors, and engineered solutions.
  • Diagnosed a critical defect preventing user access by determining the root cause as a faulty user key configuration.

Business Analyst

Confidential, Los Angeles, CA

Responsibilities:

  • Selected for a special project to own the design and implementation of an enterprise default servicing platform, including requirements elicitation, documentation, and testing
  • Delivered the entire enterprise default servicing platform within only 4 months of ideation resulting in the addition of a multi-million-dollar client.

Production Support Analyst

Confidential, Los Angeles, CA

Responsibilities:

  • Diagnosed remediation issues and provided solutions by drafting remediation specifications and initiating/managing remediation scripts and projects.
  • Resolved a backlog of 25 defects along with new defects and incidents (an average of 20 per week) resulting from the launch of various enhancements to preserve the stability of the application.

Confidential, Los Angeles, CA

Intern/Associate

Responsibilities:

  • Prepared and reviewed federal and state tax returns and related studies/schedules for multi-billion-dollar business entities.
  • Prepared a risk management PnP for tax engagements that was distributed throughout the practice.

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