SUMMARY:

• Have performed as a Business Analyst / Hands On QA Tester - Lead / Agile Certified Scrum Master (CSM)
• Extensive experience testing System Enhancements and Defect Repairs on Multiple Systems and Platforms
• Acquired PMP - to master Quality Assurance and Quality Control phases, processes, dependencies and reports
• Experienced in Black-box and White-box testing in multiple environments: Agile, Waterfall, ‘V’ and Hybrids
• Created Test Plans, Test Scenarios, Test Cases and Scripts, and executed many Test Execution tools
• Smoke Test Scripting, Regression, System, Integration, Customer Acceptance, and User Acceptance Testing
• Communicates effectively with all Stakeholders - Sponsors, Owners, Developers, Testers, UAT Community
• Excellent UAT Tester, able to track properties of objects and elements from front-end to back-end tables
• Managed Requirements Traceability Matrixes (RTMs), and Project Work Breakdown Structures (WBSs)
• Experienced with Confidential Rational Jazz Application Lifecycle Management tools, including RRC, RQM and RTC
• Batch Test Job, Data File Import/Export, Schedule Submission Routine Execution, Run Tracking and Testing
• Daily Scrums to track Deployments and Schedules and Share Enhancements, Defects, Updates and Releases
• Document Business Process Workflows, Post data to SharePoint Dashboards and Verify Functional Requirements
• Excellent Communication, Presentation, and Training Skills, using SharePoint, MS Word, Excel, PowerPoint, Visio
• Detail-oriented, organized, dedicated, dependable, able to embrace and employ new tools and technologies

TECHNICAL TOOLS & SKILLS:

• SQL and Back-End Data Queries Test Lab Scripts and Sessions Confidential Rational Jazz RRC, RQM & RTC
• MS Project 2013, Excel, Visio MS PowerPoint, Word, Access SharePoint Dashboards / Documentation
• Jira, Bugzilla, Quality Center QA Quality & Process Improvement Nominal / Delphi Requirements Sessions
• Batch Data Import/Export Data Scheduling and Role Testing Defect Repair and Root-Cause Analysis

PROFESSIONAL EXPERIENCE:

Business Analyst - UAT Analyst

Confidential, Deloitte

Responsibilities:

• Organize data in Defect Meetings to Review and Prioritize System Enhancements and User-directed mods.
• We maintain Training Environments, manage User Training Test Lab, and conduct extensive Requirement Sessions.
• I collect and catalog Project Staff Work Effort estimates and prepare Daily Scrum sessions to monitor Defects and Deployments.
• I also review Test Cases and Scenarios for Completeness and Correctness, resolve Dev-to-Prod Environment conflicts; Monitor CCB schedules, releases and defect repair deployments, testing in Dev, QA and Training Environments and eliminating Problem Report backlogs.
• Attend regular Client reviews to help to prioritize system fixes, enhancements and CCB Releases.
• I create Functional Requirements, Screen Mockups and Process Workflow diagrams to Instruct Developers and guide Testers with the goal to eliminate negative downstream impact.
• Currently using MS Excel, Visio and Project, and moving to MS TFS.

Data Analyst - QA Test Team Manager

Confidential, Bowie & College Park, MD

Responsibilities:

• As Data Analyst /Test Lead on the Confidential ERA BASE Electronic Records Archive (ERA) Test Team, charged with Defect Inspection and Verification on multiple projects and phases.
• Validated, classified and tracked Defects from detection to resolution. Used RRC for Requirements, RQM for Test Cases and Scripts, and triaged and tracked defects using RTC.
• Assigned Access and Role Restrictions and met with managers and Developers to prioritize Product backlog, review Requirements and Peer Review Test Plans, Cases and Scripts.
• Helped carve Agile management out of rigid Waterfall system specifications.
• Responsible for System Test Team, Smoke Tests, Role Assignment and Data extraction.
• Used Jira as Implementation tool, and implemented Regression Test Standards.

Business Analyst - Defects Manager

Confidential, Washington, DC

Responsibilities:

• Initially the UAT Test Team Lead, performed as Defects/Enhancements Manager on the Confidential UAT Test Team.
• Charged with reviewing existing processes, analyzing and refining current practices.
• Maintained Gantts and RTMs to communicate defect status to the Confidential PMO Release team via SharePoint dashboards.
• Triaged and prioritized Sprint defects, kept standup minutes, and updated and refined test plans, scripts and scenarios driving the test process.
• Standups included Product Owners to maximize Stakeholder ROI. Created Standard Operating Procedures (SOPs) for PMO for data extraction, process improvement, data gathering and subsystem data integration.
• Used daily Scrum Sessions to discuss, analyze and document builds and releases.
• Participated in weekly Scrum of Scrums, and used Visio for Process Communication, and Gantt Charts for schedules.
• Used Confidential Rational Jazz ALM tools RRC, RQM and RTC for Requirements tracking and validation, Test case execution and Defect elimination.

IT Analyst - Integration Tester

Confidential, Washington, DC

Responsibilities:

• Short-Term project to codify and clarify Requirements Definitions, and provide Data Conversion, Defect Resolution, Change Management and Defect testing assistance.
• Duties included: Regression, Smoke and Integration Testing of COTS system after installing new builds, creating and executing Test Plans and Test Cases to verify data accuracy, and updating Operational Incident Reports, Stakeholder Implementation Manuals, and COTS tool Implementation Guides.
• Used Web Intelligence, and worked with Tech Support teams to test and validate new incremental build and updates.

Lead System Tester

Confidential, Greenbelt, MD

Responsibilities:

• Full Life-Cycle Delivery of Electronic Records Archive (ERA) for National Archives.
• Researched and reconciled Software Requirements Specs w/ High/Low level Design, Business Rules and Test Procedures in Scrum and Ad-hoc environments.
• Designed Smoke Tests, Test Cases and Test Scripts using process modeling scenarios.
• Initiated later process phases to adapt PMO Waterfall delivery milestones into Agile sprints and iterations, reducing total product backlogs.
• Provided issue analysis and debugging, defined customer lab acceptance criteria, and instituted Standups to define, prioritize and reduce Sprint backlogs and Problem Trouble Reports.

Business Analyst - Process Engineer

Confidential, Washington, DC

Responsibilities:

• Contract to test and extract functionality from UNISYS 2200 COBOL programs within Confidential ’s Loan Management and Accounting System ( Confidential ) for web upgrade.
• Q Business Process Re-Engineering with SQL Data drill-downs.
• Created Work Breakdown Structures (WBS), test plans and test cases.
• Tested and documented parallel batch data cycles and verified data flow and currency.
• Coordinated with Java and Oracle analysts to emulate, duplicate and validate legacy mainframe execution.
• Drilled data using SAP Web-Intelligence, saved in Requisite Pro.
• Held test plan peer-reviews and coordinated User Group, Developer and Stakeholder meetings to resolve issues, schedule builds and test iterations.

Business Analyst - Process Re-Engineer

Confidential, Washington, DC

Responsibilities:

• Tested, re-wrote and maintained Legacy mainframe subsystem personnel feed from National Data Service.
• Ported Data using FTP and SFTP. Tested COBOL II code and populated and updated Schemas and 16 DB2 tables prior to System Acceptance Testing.
• Created and stored Copylibs of SQL table joins, views, SQL queries and DB2 Cursors.
• Tested programs with new data to isolate, interpret and correct numerous SOC-7 data exceptions and invalid formatting errors, resolving data collection and storage issues.
• Created test data, and test cases to validate and resolve data anomalies.

QA SDLC Pre-Prod System Tester

Confidential, Essex, MD

Responsibilities:

• Regression System Testing position requiring detailed testing, extensive testing, involving direct communication with system users, database analysts and project managers. COBOL I & II, DB2, TELON and Legacy system maintenance, testing and integration required.
• Created test plans, test scenarios and test cases to thoroughly validate programs and data throughput.
• Maintained defect tracking and responsibility database and mentored junior team testers.