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Business Analyst Resume

San Diego, CA

SUMMARY:

  • Talented and accomplished Software Development Sr. Engineer with over 10 years of extensive professional experience and a background that includes:
  • Expertise in software and embedded product development and maintenance as a Project Lead, SW Developer, System Business Analyst, Quality Assurance/Control, V & V White Box Automated Test, DBA and Database Development for real - time, E-business, E-finance, Data Security Management, Media Management Systems, Human Resources, FDA regulated Biotech, and Medical Device Embedded Software, Mobile Applications on Internet, Windows and UNIX platforms
  • Managed system test for customized vendor product to meet the requirements of the company
  • Background in Commercial, Finance, Circulation, PBS, CRM/ERP, Biotech, Healthcare, Real Estate/Loans, Human Resources

TECHNICAL SKILLS:

Operating systems: Windows, MS-DOS, and Unix

Databases: Oracle, MS SQL Server, MS Access, Sybase, CSD

Programming: SQL, HTML, CSS, XML, Java, VB.net, Java Scripting, C, C #, C++, JSP, ASP.net. mvc

Software: QTP, Test Director, Rational Robot, Silk, Visual Test, WinRunner, Reflection, MS Office, OM3 (HL7 messages) MedManagement System, Rapid Deploy, Ghost, TOAD, Siebel, QVT Terminal, various Version Controls, Defect Tracking Systems, and more

Technologies used: APIs, ASP, Siebel, IIS, Mobile, MS Visual Studio, JIRA, QA Complete, Selenium, QTP, Dreamweaver, Imovie, Maya, Photoshop, Garage Band, Audacity , Node, Tomcat, Systems VSS, PVCS

Networks: TCP/IP, FTP, Internet, IE, NS Navigator, AOL, WebTV

PROFESSIONAL EXPERIENCE:

Confidential, San Diego, CA

BUSINESS ANALYST

Responsibilities:

  • Managed and tracked the progress of all tasks for the entire product development duties.
  • Managed technical and business teams to ensure product quality. Developed LLD.
  • Defined and maintained metrics for teams to assess their performance and drive improvements.
  • Develop system analysis and test development procedures at both integration and system level .
  • Customized web business application and tools for customer management relationship. Implemented customer data creation, order creation, and order generation using Java Script, C#, C++, back-end MS SQL Server 2010
  • Developed and execute Test Strategy and Methodology (QA and test documentation)
  • Created the High Level Test Plan, Functional Test Plan with compatibility OS and browser metrics.
  • Led and trained the team in functional regression Internet and Windows application testing
  • Converted manual beta test into automated Beta Bug Tracking System.

Confidential, San Diego, CA

CONSULTANT ANALYST

Responsibilities:

  • Managed SPLS for Talent|REWARD (T|R) Human Resources product development projects by ensuring the delivered product meets the organization’s quality assurance standards in the following environment: C#, ASP.net. mvc, HTML, JavaScript, Ajax, JQuery, CSS, DHTML, XML and; MS SQL Server.
  • Analyzed broad range of TW’s data resources to manage the efficient way of that data for key decisions
  • Executed the implementation of new product initiatives activities cross-functionally by working collaboratively with across product development teams.
  • Organized metrics for teams to assess their performance and drive improvements
  • Designed, developed, run and maintained automated system tests, and unit tests written in C#, and using Selenium. Performed analysis of test results.
  • Directed all testing activities related to your product in addition assisted in establishing quality standards and processes and be a mentor to the other members of the quality assurance team in a SCRUM environment.
  • Implemented white box development, and QA test procedure, developed bug report via JIRA and QA Complete.

Confidential, San Diego, CA

SR. SYSTEM ANALYST

Responsibilities:

  • Implement system analysis procedures through the project life cycle for company three credit bureaus (TransUnion, Experian, Equifax ) merging report application. Run XML scripts to validate test execution. Validate the Oracle Database for backend test using TOAD. Test mobile version of the application.

Confidential, San Diego, CA

SR. SYSTEM ANALYST

Responsibilities:

  • Executed product development duties and work close with development, systems, and test teams to develop test development procedures at both integration and system level for Confidential Wireless Business Solutions, Confidential Enterprise Services (QES) of web applications (.Net and Java) for mobile devices and host applications. Supported the Host end-to-end application Integration and Test (I&T) based on PD Agile methods.
  • Developed end-to-end (host and mobile) test strategy.
  • Worked on Linux hosts. Manage regression testing with full automation. Created test plans and test cases for end to end testing efforts. Supported Performance Testing team to gather and execute requirements.
  • Worked with both onshore and offshore teams to meet the project milestones. Reported test execution progress and quality metrics to management. Defined automation approach and collaborating with the Tools/Automation team for tools needs. Planned, created, and managed with the Engineering Support team test environments

Confidential, San Marcus, CA

BUSINESS IT SYSTEM SUPPORT ANALYST

Responsibilities:

  • Managed Business Analyst activities. Architect and develop UML diagrams (Activity, Use Case, Interaction, State, Sequence, and Class), BRD. Defined and maintained business requirement from the business users.
  • Created business application and tools for customer management relationship. Implemented customer data creation, order creation, and order generation. Front end ASP.net, C#, C++ and back end MS SQL Server 2008, JSP, Node, Tomcat.
  • Developed web Business Application using Java Script and Java Server Page.
  • Architected, created and executed unit test, Quality Assurance manual test, and automation tests scripts. Created bug reports and verified bug fixes

Confidential, San Diego, CA

BUSINESS ANALYST

Responsibilities:

  • Analyzed data for product team decisions to ensure that key data is accurate, automated, and timely.
  • Work with business users to drive and analyze business campaigns: emails, a/b tests, cohort based tests.
  • Architected, created and executed test cases for customized vendor product to meet the requirements of the companies CRM, and Accounting Systems.
  • Developed software quality assurance specs, test architecture, automation test, and documented defect reports.
  • Identified and specified the requirements and processes for software quality assurance, test development, hardware and software tools and equipments for various small businesses.

Confidential, San Diego, CA

SR. QA TEST ENGINEER/ ANALYST

Responsibilities:

  • Managed quality assurance procedures for the company e-business, client/server, multi-user insurance claims software solution for various operations platform: web based; client/ server; multi-user(C++, Java,.net. Oracle9-e)
  • Created test documentation based on Business Users Requests. Executed tests to create insurance claims, create estimates, reinsertions, imaging. Created Bug Reports, and verified problem fixes via regression test.
  • Tested system integration and used TOAD, Team Track, pMax, Mercury Quality Center.

Confidential, Los Angeles, CA

PROJECT LEAD

Responsibilities:

  • Defined with Business Departments in high-level meetings business key decision to suit the Unit Leaders needs. Interviewed, trained and created the job environment for the New Hires and Production Team
  • Run DataShield Data Check Project for Enterprise Data Security Management
  • Managed Manual & Automated Quality Control of Outbound & Inbound files. Product Support. Communicated with Business Users to respond to the users Data Security.
  • Managed and executed Production Server Support: Manage/Develop XML template files update and create metadata configurations, created shares. Create and update documentation procedures.
  • Deployed the new Confidential Windows Servers to Production.
  • Database test SQL Server.
  • Run conversion of Confidential Windows Service into webservice for use by Embedded Security/Deputy

Confidential, San Diego, CA

SR. TEST ENGINEER

Responsibilities:

  • Managed to follow established policies and management guidance for the testing and verifying the performance accuracy of system and software products from development to implementation phase.
  • Developed and updated the system test cases for real-time CSC system that consisted of .net front-end and MS-Server 2003 back-end on a Window XP environment.
  • Created and support and test procedures, cases, and suites based on provided designs and specs.
  • Architect, created, and executed Test Cases. Created TDRs for functional and integration test for Financial Security and Customer Service QVT Terminal and Tag Transaction Security System. CRM and ERP Reports

Confidential, San Diego, CA

SR. QA SYSTEM TEST ANALYST

Responsibilities:

  • Supervised manual and automation test methodology for PBS (UNIX; Java), Circulation and Accounting Systems, and Security System.
  • Supervised setup regression, acceptance and smoke test processes for Media Circulation Management CM33B.
  • Managed testing processes: test plan, test scenario, test scripts, document test procedures.
  • Managed Database transaction verification. Use WinRunner, QTP, Reflection, UNIX, Oracle, and Progress.
  • Supervised planning, developing, and executing both black and white box tests.

Confidential, San Diego, CA

SR. INTEGRATION QA ENGINEER

Responsibilities:

  • Managed and execute Quality Assurance processes through Pay Media infrastructure development (C-Sharp, C++, MS SQL Server 2000, IIS, Windows2003, VeriSign).
  • Managed and executed Functional Integration, Regression and Smoke Test for Security, Billing and Care using APIs, DMR, XML, and ASP.
  • Supervised the test for customized vendor product to meet the requirements of the company.
  • Updated test cases, test scripts and test plans. Working with Media Players, Mobile Devices. Ensured valid data input and output with data validation testing, Data Security System.
  • Tested Digital Rights Management Software and Media Authorization Network software. Managed quality assurance procedures for the company e-business, client/server, multi-user insurance claims software solution for various operations platform: web based; client/ server; multi-user (C++, Java,.net. Oracle 9-e)
  • Created test documentation based on Business Users Requests. Executed tests to create insurance claims, create estimates, reinsertions, imaging. Created Bug Tracking Reports and verified problem fixes via regression test. Tested system integration and used TOAD, TeamTrack, pMax, Mercury Quality Center.

Confidential, San Diego, CA

SOFTWARE QA ANALYST/SYSTEM TEST

Responsibilities:

  • Supervised and Established Verification/Validation Test Analysis and Software Quality Assurance process and environment setup for web based embedded biochemical device to support FDA regulations (C++, Java). Interviewed and trained the new product development personnel.
  • Tested wireless devices while reporting to the Director of Quality Engineering. This system provides the foundation for device communications and management, data storage and filtering, and the end-user application framework. Developed test strategy of communications within/between wireless devices and the platform, which included SMS, HTTP(S), and other communications between devices and servers.
  • Executed full life cycle of the projects, from inception/requirements to delivery. Tested wireless devices, utilizing messaging technologies, and Java. Hands-on testing wireless devices in the following environment: J2EE/Java, Handset, Embedded systems, web servers (Linux), XML, Telephony and wireless protocol, CDMA, GSM, GPRS, EDGE, UMTS* Strong QA industry best practices methodology
  • Created Master V&V Test Plan, Test Procedures, Test Protocols and metrics program to communicate quality and business procedures to regulatory control. Executed manual and autotest. Singed off on 510K Submission

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