Resume Systems Analyst II Tucson, AZ - Hire IT People

SUMMARY

Ability to direct complex projects from concept to fully operational status.
Takes pride on ability to effectively educate and communicate with physicians and general medical staff.
Goal - oriented individual with strong leadership capabilities.
Demonstrated achiever with exceptional knowledge of industry standards and business practices.
Assumes both authoritative and democratic leadership; able to turn vision into reality.
Exceptional problem solver, driven to succeed with strong interpersonal and negotiation skills.
Skilled at learning new concepts quickly, work well under pressure, can communicate ideas clearly and effectively.
Extensive computer training, including knowledge of multiple networking environments and business software packages.

PROFESSIONAL EXPERIENCE

Confidential, Tucson, AZ

Systems Analyst II

Responsibilities:

Provide 24/7 support for EHR and local technology.
Monitor HL7 interface engine and re map connections if necessary.
Update, test and monitor DICOM workstations and various modalities.
Dragon medical 360, physician dictating software, network implementation and admin.
Breeze respiratory diagnostics software support.
Provide support for Kwik Tag image repository.
Use analytic and strategic thinking on a daily basis to mitigate daily situations.
Maintain user accounts and security levels.
Communicate with vendors and follow up on unresolved items.
Provide end user training and education on system efficient processes.
Assist with design and development of enterprise system problem solution.
Work closely with report writing team to ensure concise clinical decision data.

Confidential, Willcox, AZ

Department Lead

Responsibilities:

Successfully saw hospital though an organization wide security risk analysis.
Configuration/deployment of servers for successful implementation of ED-EHR technology.
Support inpatient EHR, ancillary modules including version upgrades, test environment and backups.
Support for pharmacy EHR, Medi Span updates and medicine dispensers.
Maintained network and image exchange of GE modalities.
Key resource in the meaningful use project team for Medicaid and Medicare.
Responsible for security and integrity of electronic patient information.
Managed Active directory and EHR profile accounts.
Work with and educated clinical staff to promote efficiency and understanding of technologies.
Reduced downtimes and promoted scheduled testing of back up procedures for downtime transparency.

Confidential, Chicago, IL

System Support

Responsibilities:

Administer business line application (IMIS), and user profiles.
Team project leader for Website revamp and host relocation.
Upon employment I was able to identify Network and server deficiencies, improving performance and reliability.
Responsible for communication of technology status on weekly company meeting.
Maintain SQL DHCP and Exchange server including AD accounts.
Proactively supported and managed company software and PC hardware.

Confidential, Romeoville, IL

System Support Specialist

Responsibilities:

Company underwent a major relocation in which I provided exceptional commitment and reliability above my normal duties and work load to ensure that no data transfer errors or systems command errors were made, resulting in minimal down time and a smooth transition.
Worked as a team with senior IT specialists when severe system problems occurred in order to find permanent solutions.
Provided routine system status information to local and out-of-state branches.
Corrected customer service order entry discrepancies to ensure customer satisfaction.