SUMMARY:

• Senior Information Technology Professional having extensive 6+ years’ experience in Business Systems Analysis, business process analysis/modeling, business requirements gathering, database design and development of Web Based, and Client/Server applications.
• Good knowledge of the financial services industry relating to Retail Banking, Mortgage, Investment Banking, and Commercial Banking.
• Proficient in all phases of Software Development Life Cycle (SDLC) achieving milestone using Agile, Rational Unified Process (RUP) and waterfall model.
• Experience for several industries, planning, supervising and executing IT audits supporting Operational and Financial External and
• Proficient in business process modeling, documentation, and testing using Rational Suite (Rational Rose, RequisitePro, SoDA, ClearQuest, Robot) as well as MS Visio and MS Project in combination with UML 2.0 diagramming techniques.
• Extensive experience in gathering Business and Functional Requirements, developing Use Cases, conducting Gap Analysis and preparing Training manuals
• Very well experienced using Microsoft Office Suite - Word, Excel, Access, and PowerPoint.
• Extensive experience in working with Commercial Off the Shelf (COTS) products, Rational Unified Process (RUP), Object Oriented Analysis and Design (OOAD) and all phases of Systems Development Life Cycle (SDLC) throughout the project life cycle in various methodologies like spiral, waterfall, RAD and Agile methodologies.
• Motivated achiever with seventeen years of significant, progressive experience in PeopleSoft consulting, focusing on Financial and Human Capital Management (HCM). Experience in fulfilling multiple roles on small to very large projects, which entailed requirements gathering through to implementation and support.
• Expertise of UML in visualizing and documenting the artifacts using Use Cases, Use Case Diagrams, Activity diagrams, Class diagrams, Data Flow Diagrams, Business Flow Diagrams, Sequence Diagrams using MS Visio
• Deep knowledge of Ecommerce space including User Interface processes and tools.
• Results-oriented Joint Application Development (JAD) Facilitator and meetings coordinator with excellent interpersonal skills.

PROFESSIONAL EXPERIENCE:

Confidential, Irvine, CA

Business Systems Analyst

Responsibilities:

• Worked with Business Units Executives in building monthly and quarterly budgets and forecasting expenses and losses related to Loss Events in the future.
• Developed use cases, process flow diagrams (as-is/to-be flows) and UI mockups/wireframes to represent business requirements.
• Worked extensively on MS Access and Excel to generate reports and manipulate data to research for any errors like duplicates and missing information.
• I was involved in contributing to the design and development of strategic operational risk management information to executive management like Budgeting and Ageing report performance of Business units in complying with Loss Data event creation and General Ledger disposition.
• I was in charge of establishing and maintaining relationships with Line of Business risk partners to facilitate information flow between the executive mgt. and risk team.
• Prepared an ROI analysis report after evaluating the COTS product of the multiple business lines
• Provided oversight to ensure Operational loss events at assigned business units and/or corporate functions are captured and properly quantified, categorized and recorded in the operational loss database
• I was involved in developing and maintaining controls and procedures for all management information requests from executive management and support interdepartmental research and analysis.
• Provided support and oversight in establishing remediation plans to resolve gaps in operational risk management practices at assigned business units and/or corporate functions.
• Co-authored detailed Business Requirements Document and Functional Specification Document
• Create subsequent release work flow diagrams.
• Created cross-functional flow chart using MS Visio.
• Conducted highly interactive JAD sessions with project stakeholders to identify and resolve issues. Ensured consensus between Line of Business and IT Teams
• Closely worked with QA team in delivering detailed Test Plan, Test Cases and Scripts. Highly involved with unit testing, system testing and integration testing.
• Coordinated User Acceptance Testing (UAT), developed and maintained quality procedures and ensured that appropriate documentation was in place.

Confidential, Jersey City, NJ

Business Analyst

Responsibilities:

• Working with clients to better understand their needs and present solutions using structured SDLC approach.
• Gathered user and business requirements through open-ended discussions, brainstorming sessions and role-playing.
• Develop and implement departmental budgets and billing to control costs and maximize revenue.
• Develop and maintain treasury policies and procedures which guide the respective business in their day-to-day responsibilities.
• Involved in coordination with development group and preparing prototype and interactive screen designs, use cases, process work-flow and data flow diagrams
• Facilitated function point analysis in support of the agile software development life cycle
• Created Use cases, activity report, logical components to extract business process flows and workflows involved in the project using Rational Rose, UML and flow chart tools such as Microsoft Visio.
• Reviewed development plans, quality assurance test plans and user documentation to ensure correct interpretation of original specifications
• Implemented Agile methodology and developed Performance Test Strategy, Test Plan, Traceability Matrix, Test Requirements Check List and other documents.
• Wrote detailed specifications for various reports generated using Cognos

Confidential, New York City, NY

Business System Analyst

Responsibilities:

• Gather business requirements; using techniques like interviewing customer & stakeholders, workshops, seminars, presentations, storyboards, JAD and work closely with VP’s, Business partners & Business sponsors.
• Conduct, GAP, end-to-end, Impact, SWOT, Risk, Feasibility analysis for business requests (which are often high-level or lacking in detail) and provide appropriate solutions.
• Created Process / Business Scenarios for the key ecommerce components.
• Create Process flow diagrams using Visio, Provision tools to depict the business scenario or a solutioning in a pictorial format. All documents created meet the audit requirement from AEMP and external auditors compliance standpoint.
• Prepared Business Requirement Documents (BRD's) after the collection of Functional Requirements from System Users that provided appropriate scope of work for technical team to develop prototype and overall system.
• Documented and managed the product and sprint backlogs, conducted daily standups, produced status updates for stakeholders using various Agile management tool
• Prepared Functional Specification Documentation (FSD) and communicated these to the stakeholders.
• Assigned tasks among development team monitored and tracked progress of project following agile methodology.
• Ensure (ACI) Automatic Cash Investment balances accurately reflect pending transactions.
• Support Internal and external auditors for department audit.
• Worked with SOA meta- model, SOA governance and SOA reference architecture and maintained SOA standards.
• Created Test Plans that contains test scripts, test cases, test data and expected results for the User Acceptance testing.
• Wrote BRD, FRD, use cases, test scenarios, test cases for testing the functional and non-functional aspects of both ETL jobs and Reporting jobs.
• Wrote PL/SQL statement and stored procedures in Oracle for extracting as well as writing data.
• Designed and implemented basic SQL queries for testing and report/data validation
• Conducted Joint Application Development (JAD) sessions with IT groups. Identified the Key Changes, and participated in Stakeholder Management to communicate effectively with them

Confidential, Minneapolis, MN

Business Systems Analyst

Responsibilities:

• Worked closely with Business Analyst’s and the Developers to efficiently capture the Functional and Technical specifications and for documentation.
• Consolidated the analysis of multiple business lines after the COTS evaluation.
• Created High-level sequence diagrams using MS Visio to depict the over-all processes and the completion at various stages during the project timeline.
• Implemented requirement gathering & management using Rational RequisitePro, and business intelligence tools.
• Collaborated with Basel II team on credit risk analysis and issue resolution.
• Provided key initiatives in working with users in defining project and system requirements.
• Conducted JAD sessions with the Business and Technical team.
• Worked in MS SQL Server 2005 with business intelligence in SQL Server reporting services.
• Involved in most of the decision making of the projects execution and implementation to meet the deadlines and complete the work in time.
• Completely responsible for some maintenance projects from the Documentation, Development changes and testing.