We provide IT Staff Augmentation Services!

Business Analyst Resume

SUMMARY:

Knowledge and experience in correctional healthcare at a national level through formal training from the National Commission on Confidential . Obtained credential for Certified Correctional Health Professional ( Confidential ). Over five years experience in the correctional clinical environment. Experience and knowledge of the inmate clinical processes from jail to Confidential settings.

KEY IT/MEDICAL SKILLS:

  • AllScripts Confidential
  • Cerner
  • FootPrints
  • ServiceNow SharePoint
  • CPOE
  • CPT/HCPCS
  • Citrix
  • Clinical Data Analysis
  • Investigating Data MS Office applications

WORK EXPERIENCE:

Confidential

Business Analyst

Responsibilities:

  • Responsible for providing support to the Confidential for the Arizona Department of Confidential .
  • Implementation of statewide Confidential application.
  • Interfaced with multiple environments to test the application and train end users.
  • Test new features in the User Acceptance Testing (UAT) environment.
  • Provides Level 2 Support for the Confidential, which includes monitoring support activity, triage and resolution of issues, and escalation of issues to Level 3 Support.
  • Develop and apply business rules to support work flows in a clinical setting.
  • Create Design Documents.
  • Liaison between the business units, technology teams, support teams, and customer community.
  • Analyze requirements, policies, and customer needs against system capabilities and functions.
  • Troubleshoots front and back end interfaces with AIMS, lab, pharmacy, and radiology departments.
  • Meet with decision makers, systems owners, and end users to define business requirements and systems goals.
  • Prepare and deliver reports, recommendations, or alternatives that address existing and potential trouble areas.
  • Communicate and present process changes, enhancements and modifications to operations, clinical staff, and administration so that issues and solutions are understood. In corporate “Best Practices” approaches.
  • Create process and systems models, system design proposals, functional user specifications, diagrams and charts to provide direction. Developed best business rules to accommodate clinical process.
  • Coordinate and perform in - depth tests to include end-users reviews.
  • Trains end-users how to navigate through the application for best clinical practices.

Confidential

Clinical Data Coordinator

Responsibilities:

  • Responsible for the collection, evaluation, understanding and communication of the clinical reporting requirements involved with maintaining the Arizona DOC Health Services Contract.
  • Currently a member of the Arizona Confidential Team.
  • Prepare reports. Train staff on correct procedures. Monitor data accuracy.
  • AZ regional office point of contact for the Confidential Care Log Application clinical tracking system.
  • Provides monitoring support activity, triage and resolution of Care Log Application issues.
  • Escalation of issues to the Care Log Team in St. Louis when the issue cannot be resolved at a local level.

Confidential

License Practical Nurse

Responsibilities:

  • Responsible for preparing and administering prescribed medications by oral, topical, intradermal, subcutaneous and intramuscular routes. Administers prescribed oxygen and respiratory therapy treatments. Monitors patients for signs of complications or reactions to medications or immunizations.
  • Assist with case management with detail view of chart documentation on justification of prior approval of consult.
  • Research and troubleshoot patient medical claims. Case management work duties to include: investigates medical concerns for various disciplines such as Medical, Mental Health, Laboratory, Radiology, and Social Work, resulting on a fluid continuity of care for the patient. Organize patient’s chart for transfer to another facility.
  • Supervised Confidential for proper patient care.

Confidential

License Practical Nurse

Responsibilities:

  • Responsible for preparing and administering prescribed medications by oral, topical, intradermal, subcutaneous and intramuscular routes. Monitors patients for signs of complications or reactions to medications or immunizations. Teach patients warning signs for early detection of diseases and medication side effects.
  • Research and troubleshoot patient medical claims. Investigates medical concerns for various disciplines such as Medical, Mental Health, Laboratory, Radiology, and Social Work, resulting on a fluid continuity of care for the patient. Organize patient’s chart for transfer to another facility.
  • Became a Super-User training staff on how to navigate and use Sapphire eMAR. Troubleshooting problems with Sapphire eMAR and Diamond Pharmacy.
  • Supervised Confidential for proper patient care.

Confidential

License Practical Nurse

Responsibilities:

  • Served as a License Practical Nurse Confidential in the medical treatment clinic.
  • Supervised Confidential for proper patient care.

Confidential

License Practical Nurse

Responsibilities:

  • Served as a License Practical Nurse at a Confidential that holds Confidential .
  • Supervised Confidential for proper patient care.

Hire Now