Program Analyst Resume Washington, DC - Hire IT People

SUMMARY:

Certified Project Manager with 10+ years of proven success in the areas of: economic analysis, big data management/modeling, entrepreneurial intelligence, project management and statistical research.
A cornerstone of data management intelligence with over 10 years of high - end delivery usage with SAS, SAS A/F, SQL, SharePoint, SAS EnterpriseMiner programming and analysis.
Captured critical data, generated statistical/operational system reports, analyzed methodologies and made process re-engineering recommendations.
Build and foster “in-house” and external strategic partnerships with top-level executives, stakeholders and partners to increase value positioning.
Innovative problem solver with strong economic, training and consultant-level background for effective 21st century project management.
Over 10 years of decisive judgment with integrity and results.
Currently holds a Public Trust Clearance, eligible for higher clearances and mobile within the United States.

CORE COMPENTICIES:

PROFESSIONAL EXPERIENCE:

Confidential, Washington, DC

Program Analyst

Responsibilities:

Serve as full-cycle Project Lead for Initiative for Center Efficiency’s strategic plan and cost calculation initiative.
Translate complex analytical reporting into “business savvy” language for action by c-level decision makers.
Conduct more than 10 site visits to analyze operational effectiveness and efficiency for 500+ employees.
Develop/evaluate call center process improvement solutions and metrics that increase productivity and revenue value.
Create and track SAS and SharePoint applications for their effective communication value and big data intel with 10+ loan centers.
Use SAS to process demand capacity analysis, database research assignment, cluster analysis, cost calculations, current sampling and quality management procedures.
Review significant economic and analytical programs outcomes with recommendations to management on fiscal accountability, budget management, risk and organizational impact.
Maintain intensive communication with the Office of Credit Risk Management to obtain critical forecasts or outcomes.
Routinely provided leadership and recommend courses of action for the quality control staff.
SAS fluent to build predictive models and develop new metric criteria to increase productivity.
Accepted into the Confidential ’s Leaders Development Program
Calculate loan cost per job type for each center using SAS, Excel Pivot Tables and SharePoint.
Write Herndon, Sacramento and Citrus Heights call center random sample methodologies.

Confidential, Washington, DC

Economist

Responsibilities:

Key player and “one stop” contact point for economic assessment and forecast for multiple regions serving over 300M citizens.
Delivered quality economic analysis services and managed division’s county unemployment insurance project and methodology solutions.
Responded diplomatically, professionally, and effectively to conflicting economic outcomes and methodology initiatives.
Delivered “one stop solutions” to team issues and workability processes. Research and retrieve 20 states’ extended benefits, emergency unemployment records and processed 70 state/county transfer payment estimates totally $500K using SAS. Routinely oversaw regional income branch’s SAS A/F data review tool for county and state model simulation.
Created and validated state and county housing, UI, Medicare, and taxation data models potentially effecting 1000+ citizens.
Used the latest versions of SQL and SAS A/F to build state and county models, frames, regression and hypothesis testing.
Fluent in the application and interpretation of agile project management principles.
Reduced errors by 50% by identifying patterns and data trends.
Delivered accurate accountability reporting to senior officials to resolved systemic problems.
Subject Matter Expert in Education, Medicare, Fannie Mae, UI, Taxation, and Veterans Affairs.
Based on performance and ethics received cash awards and recognition totaling $1500+.
Graduated from Commerce Department’s Aspiring Leaders Development Program.