SUMMARY:

• Over 8+ years of IT Experience in all phases of the Software Development Life Cycle, from inception through implementation. Experience includes expertise in all types of documents, diagrams, manual and automation testing, objectives, cases and scripts; with exceptional organizational, interpersonal and communication skills; highly motivated team player with leadership and team management skills.
• Self - driven business analyst with more than 8 years of experience in all aspects of software application development including requirements gathering, documenting functional specifications, designing user interface, developing use cases and conducting system testing.
• Experience in gathering requirements through JAD sessions, interviews and workshops with clients, developers and QA analysts.
• Proven ability to determine priorities, schedule work, meet critical deadlines, and thorough knowledge of SDLC-Waterfall, Agile with SRUM
• Converted User Requirements into Business Requirements, analyzed the same, and segregated them into High Level and Low Level business requirements. Documented Requirement traceability matrix (RTM), Use case specifications and created Use case diagrams, Activity diagrams, Process flows and User stories.
• Experience in creating process design documents using MS Visio.
• Served as main point of contact to the development team for clarification of business requirements. Work with business clients to identify and document Change Requests and communicate to development team.
• Documented and created Test Plans, Test Objectives, Test Cases and Test Scripts. Also involved in Data Mapping Test Matrix and Tractability Matrix.
• Expertise in functional testing, performance testing, UAT, testing, integration testing with the extensive knowledge of smoke testing and Sanity testing.
• Suggested wireframe design to the developer in Visio 2007.
• Knowledge of Sequence Diagrams, Collaboration Diagrams, Activity Diagrams, and Class Diagrams.
• Strong knowledge of SQL, Business Intelligence, Data Warehousing and Business Architecture.
• Hands on experience of webpage development with Bootstrap, HTML, CSS and JavaScript.
• Good knowledge of identifying various test scenarios.

TECHNICAL SKILLS:

• Waterfall
• JAD/RAD
• AGILE/SCRUM
• Microsoft Visio
• User stories
• Use Case
• Process flow diagram, Swim Lane.
• Window XP
• Window 2003
• Window 7
• MS Word
• MS Excel
• MS Power Point
• HP ALM 11.5
• Rally
• UFT 11
• Load Runner 7.8
• SQL Server
• MS Access
• ORACLE
• CSS/ HTML/ XHTML
• ETL Data Ware house
• JAVASCRIPT/JQUERY
• Adobe Photoshop
• MS Front Page
• BPM
• Gap Analysis
• Change management
• Impact Analysis.

PROFESSIONAL EXPERIENCE:

Confidential, NEWYORK

Sr. Business Analyst

Responsibilities:

• Prepared a detailed attribute matrix to capture the data mapping from different systems. They have to
• Integrate the data from 7 different systems for this project.
• Act as a SME For Supply Chain Management domain.
• Create custom Ad Hoc SQL reports
• Worked closely with the business users to capture the requirements. &Document
• Interviews or participates in interviewing and working with users to identify and document user business processes, work flows and data requirements. Performed systems and Data analysis.
• Developed documentation and specifications, diagrams process and data flows defines project scope and proposes approaches.
• Participates on or may lead software selection and implementation teams, including software evaluation, needs and work flow analysis and system implementation, testing and training.
• Actively involved in UAT phase, defect fixing.
• Serves as a subject matter expert for assigned applications. Serves as liaison and provides day-to-day maintenance and user application support for assigned systems or subsystems; troubleshoots and develops timely resolu­tion of application and data problems; advises users on methods of resolving processing and other problems.
• Involved in doing the detailed mapping document with source and target system definition.

Environment: SDLC, AGILE, MS Office, MS Visio, ETL, JSON, XML Microsoft SQL Server 2014.

Confidential, Tampa, Florida

Sr. Business Analyst

Responsibilities:

• Requirements as per all applicable US Laws that website needs to adhere too, while defining the Product Requirements with various stakeholders
• Analyze all the accessibility requirements for websites.
• Prepared a detailed attribute matrix to capture the data mapping from different systems. They have to integrate the data from 7 different systems for this project.(MDM,EFIT,TPT,A&C,IRIS,AFC)
• Create custom Ad Hoc SQL reports
• Worked closely with the product owner to freeze the requirements and craft the user story.
• Interviews or participates in interviewing and working with users to identify and document user business processes, work flows and data requirements. Performed systems and Data analysis.
• Developed documentation and specifications, diagrams process and data flows defines project scope and proposes approaches.
• Participates on or may lead software selection and implementation teams, including software evaluation, needs and work flow analysis and system implementation, testing and training.
• Actively involved in UAT phase, defect fixing .Actively involved in UI portal development along with system integration. Active involvement in deployment process.
• Handled onshore-offshore model of around 24 people
• Serves as a subject matter expert for assigned applications. Serves as liaison and provides day-to-day maintenance and user application support for assigned systems or subsystems; troubleshoots and develops timely resolu­tion of application and data problems; advises users on methods of resolving processing and other problems.
• Involved in crafting the user stories and grooming and finalizing the same with PWC business analyst and the product owners.

Environment: SDLC, AGILE SCRUM, MS Office, MS Visio, RALLY, BPM, ODM, SAP, IIB.

Confidential, CA

Sr. Business System Analyst

Responsibilities:

• Replace the existing document imaging and records management system with an Enterprise Content Management System
• Obtain ongoing telecommunications and utility billing information to determine the results obtained for our customers and invoice them for a share of the savings
• Create mathematical models of utility and telecommunications rates and billing using MS Excel. Analyze the electrical and telecommunications usage patterns of businesses to identify the lowest of many available electric or telecommunications rates. Develop written reports to customers summarizing audit findings. Interface with multiple telecommunications companies and power providers to implement rate changes on behalf of our clients.
• Design and implement Enterprise Content Management System(ECMS)
• Analyze each departments records management requirements
• Develop and maintain records taxonomy and classification
• Create custom Ad Hoc SQL reports
• Worked closely with the ECMS (Enterprise Content Management System) vendor to implement and maintain the ECMS system which will be used to store district documents in an electronic format.
• Also oversee the conversion from SharePoint to ECMS, back file conversion, automated workflow development, and district document taxonomies.
• Interviews or participates in interviewing and working with users to identify and document user business processes, work flows and data requirements. Performed systems and Data analysis.
• Developed documentation and specifications, diagrams process and data flows defines project scope and proposes approaches.
• Participates on or may lead software selection and implementation teams, including software evaluation, needs and work flow analysis and system implementation, testing and training.
• Developed Use case, diagrams, flowcharts, sequence diagrams, activity diagrams and user interface models using UML.
• Researches, tests, evaluate and make recommendations on potential vendor software packages and hardware/device.

Environment: SDLC, UML, MS Project, MS Office, MS Visio, SharePoint, Visio.

Confidential, Woodland Hills, CA

Sr. Business Analyst

Responsibilities:

• Analyzing the CR received from line of business as whether it’s a defect or enhancement.
• Do As-Is documentation and work with stakeholders to put together high level documentation, finally BRD.
• Conducted Functional Requirement walkthroughs and reviews with designers, developers, and stakeholders. Developed Use case, diagrams, flowcharts, sequence diagrams, activity diagrams and user interface models using UML.
• Documented project processes and procedures and version controlled them using Rational Clear Case. Designed and developed project document templates based on System Development Life Cycle Methodology (SDLC).
• Produced project status reports, managed the team and resolved day-to-day issues with emphasis on SDLC.
• Work with project team and key stakeholders to devise best practices and continuous improvement of project delivery across the enterprise.
• Synchronize the efforts of major initiatives involving multiple groups and departments.

Environment: SDLC, UML, MS Project, MS Office, MS Visio, RQPRO, Mainframe, SharePoint, Visio

Confidential, PA

Sr. BA & QA ETL DATA WEARHOUSING

Responsibilities:

• Facilitated collection of requirements from system users, and prepared Business and Requirement Specification documents.
• Having Information technology experience in end-to-end Data Warehousing Testing projects involving DW - ETL tool Informatics.
• Strong expertise in testing Data warehouses.
• As a Business Analyst, project contributions included business process analysis for opportunity data, requirements gathering via interactions with end users, gap analysis, development of business requirements documents (BRDs), leading end to end testing/validation activities (UAT, BAT) following Enterprise Release Management Office processes.
• Created Use Case Diagrams and Activity Diagrams in Enterprise Architecture.
• Expertise in writing and executing test cases based on given software requirement specification and developed detailed Test Scripts using Teradata SQL 12.0
• Analysis for making system compliant with HIPAA. Involved in making the Medicare patient profiles being compliant with the HIPAA regulations. Management of patient profile transfer (PPT) reports created by data team by verifying the associated data.
• Created a well-defined As Is and To Be process for both project roadmaps as well as for final deployment.
• Interacting with the developers on resolving the reported bugs and various technical issues.

Confidential, New York, NY

Business Analyst

Responsibilities:

• Met with clients of MHC to gather information and understand necessary terms / scenarios / workflows required for website development.
• Interfaced with internal clients and technical vendors on new feature requirements, and conducted a thorough analysis of the system features to assist project team.
• Used M.S VISIO tool to manage requirements and build system model in UML. Performed use case analysis to identify additional requirements.
• Developed workflows and lifecycles in support of the client’s business practices.
• Authored, executed validation deliverables like Traceability Matrix, IQ/OQ/PQ protocols.
• Also authored deliverables like System Configuration Document, Functional Requirement Document, Solution Design Document, Data and Security Model.
• Developed training materials for the end users.

Environment: Rational Requisite Pro, UML, RUP, Informatics, SQL Server 2005

Confidential

Business Analyst

Responsibilities:

• Used the Waterfall Model for application development and its implementation.
• Gathered requirements from end users of all the regional offices and business units and prepared Business Requirements Documents.
• Performed GAP analysis between the existing applications and the to-be implemented applications.
• Analyzed business requirements and created workflow diagrams.
• Developed functional specifications based on the business requirements specifications.
• Developed use cases and activity diagrams to model processes.
• Used MS Project to assist Project Manager in various activities related to managing the project.
• Developed training materials for the end users.

Environment: Rational Requisite Pro, UML, RUP, Informatica, SQL Server 2000.