SUMMARY a versatile and technically oriented Business Analyst with overall 6+ years of experience in Financial Industry (Trade order/portfolio Management) and Publishing Software Industry. He has experience in all phases of the SDLC including Customer Requirement Analysis, GAP Analysis, and Testing and Documentation techniques. He also has expertise in project focusing areas like Workflow, Business Process Modeling, and Quality Assurance.

Being accomplished with reviewing test plans, defining test cases, reviewing and interacting with team members in rectifying errors and executing QA and User Acceptance Testing (UAT), he is also a focused troubleshooter and a team player with excellent interpersonal and communication skills. He has ability to work cohesively with developers, other team members, and testers. His worthiness can also be seen in his analytical skills in conducting Data Requirement Analysis, Timing Analysis and his proficiency with Microsoft Office, including Excel and Access.

Highlights

• Hands - on experience in all phases of Software Development Lifecycle (SDLC) using Waterfall, Iterative, Agile, RUP (Rational Unified Process), and technology delivery frameworks.
• Excellent skills in Business Analysis, Data Analysis, Requirement Analysis, Business Process Reengineering and Use Case Development using UML methodology.
• Highly proficient in creating Use Cases, Use case diagrams, Sequence Diagrams, Collaboration diagrams, Activity Diagrams, Class Diagrams etc.
• Worked extensively on Business Requirements Elicitation, Process Modeling, Gap analysis, Risk analysis, SWOT analysis and development of Functional Specifications.
• Creating efficient and effective Test Scripts to implement and execute the Test Procedures. Execution of Test cases manually using HP Quality Center, Test Director. Extensive use of HP and Rational Tools for Functional and Performance Testing.
• Effective communicator with excellent skills in making Business Presentations, Documentation and developing Business Reports using crystal reports and Outlook Soft, and Technical Specifications.

TECHNICAL SKILLS

Programming Language/Software:

C++, SQL, PL/SQL, HTMLOOAD tools:

Rational Suite, MS Visio, MS Project

Tools: Rational Robot, Rational Test Manager, Mercury Win Runner, Load Runner, QTP

Graphical User Interface:

MS Office suite, Adobe Acrobat, MS Share point

Processes/ Technologies:

Rational Unified Process (RUP), Agile Scrum, Use Cases, Business Process Reengineering, Work Flow and Data Flow

Office tools:

MS word, MS Excel, MS Access, MS PowerPointDatabases:

Oracle 9i/10g, MS Access, MS-SQL Server 2005/ 2000

PROFESSIONAL EXPERIENCE

Confidential,TX

Role: Business analyst

Founded in 1998, Confidential,is based in San Antonio, TX. It has nine data centers: San Antonio, TX (2); Dallas, TX; Herndon, VA; Chicago, IL; Ashburn, VA; London, UK; Slough, UK; Hong Kong. Rackspace hosting provides managed hosting, email & apps and cloud hosting; all backed by fanatical support.

Project scope is to migrate all the internal and customer facing IT infrastructure from IPv4 to IPv6.

Responsibilities:

• Gather requirements by conducting interviews and meetings with all the teams.
• Identify the critical applications and servers to be upgraded for phase I.
• Conduct meetings with support team to gather information for UAT.
• Assist management in resource and budget planning.
• Track the progress of the project with each team.
• Assist QA team to prepare test plan and test cases for IPv6 compatibility.
• Assisting security team to make sure all infrastructures are compliant to company’s security policies.
• Be part of daily IPv6 work meetings and weekly IPv6 project progress meetings.

Environment: JIRA, SharePoint, MS excel, MS-Project

Confidential,NY

Role: Product Owner

Confidential,is a global media and entertainment company specializing in mobile and on-demand entertainment and information services for local communities and premiere opportunities for advertisers. Based in San Antonio, Texas, the company\'s businesses include radio and outdoor displays.

Responsibilities:

• Gather requirements by conducting interviews with the stakeholders
• Creating user stories and maintaining and tracking them using JIRA.
• Maintaining and tracking the backlog and candidates.
• Assisting in creating wireframes.
• Working with creative team to develop the artwork in accordance to the requirements.
• Participating in daily scrum to keep track of the project deadlines.
• Working with QA team to create test cases.
• Tracking the bugs using JIRA, Redmine and greenhopper.
• Use MS Visio to create UML diagrams.

Environment: C++, Kyte framework, MS Visio, JIRA, Redmine, Greenhopper, Ford Sync

Confidential,NY

Role: Business Analyst

Confidential,is one of the nation\'s largest financial services, providers of securities brokerage, wealth management, and related financial and investment services. The project that I was involved in was an online financial bundle trading system. The application supports interaction between the public trader and the market maker. The system also includes a real-time order matching between offers in order to maximize the trader’s market surplus.

Responsibilities:

• Analyzed requirements modeled current business environment and produced cost effective redevelopment options for a system to capture property project details and calculate return on investment.
• Gathered and analyzed the requirements and converted them into User Requirement Specifications and Functional Requirement Specifications for the designers and developers to understand them as per their perspective.
• Extensively involved in contacting the Executive Management Senior Management Project leads and Project Managers in the process of discussing and resolving technical and functional problems.
• Involved with teams for root cause analysis activities and data collection plans.
• Performed GAP analysis of AS IS and TO BE systems and modeled them for better understanding of the business process.
• Facilitated Joint Application Development (JAD) sessions to identify business rules and requirements and documented them in a format that can be reviewed and understood by both business people and technical people.
• Used Rational Requisite Pro for managing the Requirement Analysis.
• Used Rational Rose to carry out the Business Use Case Modeling and Business Object Modeling effort to develop the business architecture for rapid and controlled application development.
• Created various types of UML Diagrams like Use Case Diagram, Activity Diagram, Class Diagram and Sequence Diagram to model the business use cases, business activities, business entities and business workflow and the interaction between them.
• Conducted meetings with users and other stakeholders to elicit, organize and document the requirements.
• Interacted with teams for troubleshooting break/fix of existing equipment and software related issues and installation of new equipment.
• Worked with business units to ensure organizational and team effectiveness and to help manage change initiatives.
• Enhanced the Test Cases by analyzing the Specification Documents.
• Tuned many SQL statements as part of De-Bugging.
• Created Traceability Matrix to ensure that all the requirements are covered by the test cases using HP Quality Center.

Confidential,NY

Role: Business Analyst

The main concentration was on reporting application that supports Ad-hoc reporting of all the different sectors related like credits, equity, preferred stocks. My responsibility involved handling preferred stocks and Munis.

Responsibilities:

• Gathered detailed requirements from the legacy system and performed BPR to analyze, documenting them in the NextGen Business Requirements and Components Detailed Requirements documents and obtaining sign -off.
• Identified, interviewed, and maintained relations with key project stakeholders to determine and document system requirements and use cases.
• Decomposed high-level business requirements into functional and non-functional requirements.
• Worked on Use case diagrams in conjunction with writing use cases along with the functional specifications for each work streams.
• Documented meeting outcomes, and coordinated all internal and external follow-ups to close issues in support of the project requirements.
• Liaised with business and functional owner, SMEs during requirement gathering and high-level review sessions to derive and execute action plans, meeting deadlines and standards.
• Used agile scrum methodology concept in the design and development with the application being divided into modules and developed in cascading stages.
• Conducted Joint Application Development (JAD) sessions with stakeholders throughout SDLC to resolve open issues.
• Performed GAP analysis on existing application to produce functional specification document.
• Helped technical teams to understand the requirements by presentation of artifacts, and by interacting with them on a regular basis.
• The user interface screens were prototyped in Microsoft Visio and reviewed with the end users prior to programming to solicit user acceptance.
• Interfaced with business users to prepare and update analysis artifact for Software Change Requests and Service Requests.
• Involved in designing and developing test plans based on the functional specifications and Business and user requirements.
• Developed (UAT) User Acceptance Test plans to validate the installed configuration and operation against detailed technical specifications.
• Achieving results by effectively communicating using analytical, interpersonal, and presentation skills to provide key personnel with the right information at the right time.

Confidential, Mohali, India

Role: Business Analyst

Confidential,is one of the leading publishing software developing companies. Its flagship product is QuarkXPress followed by a suite of application including QCD, QPC, and QLA etc. Scope of the project (codename: Wasabi) was to develop an upgrade version of QuarkXPress 7(QuarkXPress 8).

Responsibilities:

• Accomplished experience through whole SDLC from requirement analysis till deployment, using highly efficient RUP process of software development
• Acted as liaison between business units(sales, marketing and customer service teams) and technical units
• Facilitated JAD sessions with the Business Users to capture Business requirements.
• Prepared Business Requirement Document and converted it into Functional requirements specification.
• Extensively used Rational Tool Suite to gather and manage requirements. Created and managed project templates, use case templates, requirement types and traceability matrix in Requisite Pro.
• Prepared test cases for Navigational testing, Functionality testing under load and GUI testing using Test Director.
• Maintained relationship with external and internal subject matter experts.
• Developed required SQL scripts for database testing and Performed Backend Testing, by executing the SQL queries.
• Created Test Plans, Test cases in Test Case Design Documents for different scenarios.
• Documented entire testing process, test cases and test results.
• Performed black box testing on the builds.
• Tested the reported bugs from QuarkXPress 7 to make sure they are fixed in version 8.

Confidential, Mohali, India

Role: Jr. Business Analyst Responsibilities:

• Actively participated in the development of written, detailed business requirements and defined the Functional and non-Functional requirements.
• Identified and Created Business Process flows using MS Visio.
• Followed agile methodology and SCRUM meetings to track, optimize and tailor features to customer needs.
• Performed process analysis of Claims and Premium manual and system workflows, documenting them using Visio and MS Office Suite, for reinsurance contract maintenance and insurance policy administration.
• Facilitated JAD sessions with the Business Users to capture Business requirements.
• Gathered Customer Business Requirements Proposals and defined pre-sales action plan.
• Worked with the project manager to come up with Project related deliverables using MS Project extensively.
• Captured the AS IS Existing Screens and Views and Developed TO BE Screen Mock ups.
• Audited database files for accuracy of information produced for special research projects by using SQL.
• Executed the Test Scripts on different releases and validated the actual results against the expected results.