SUMMARY:

• 8 Years of experience as a Sr. Business Analyst, working towards Requirement Analysis, System Design, Development, and Validation of Different Applications and Systems in Enterprises.
• Very good understanding of the System features and Application Flows in Enterprises.
• Extensive experience interacting with System Architects, Application Teams and Business Owners, User Community in identifying Gaps, and providing solutions to Business problems.
• Very much familiar with Sequence and Activity diagrams and flowcharts using tools Draw.io and Visio. Additionally, worked on Balsamiq and Microsoft Axure for creating static and dynamic Prototypes/Wireframes .
• Extensive knowledge of relational databases, database structures and design, systems design, data management, data warehouse.
• Experience creating complex Crystal reports/MS Access, Ad Hoc Reports, Frequency Reports, Summary Reports, Sub Reports, Drill - down, Dynamic grouping, Cross-Tab, graphical, aging reports.

TECHNICAL SKILLS:

ERP: Workday and Lawson.

Business Domains: Health Care Insurance Services and Retail.

RDBMS: Oracle, MS SQL Server, MS Access.

Reporting: SAP Crystal, Workday Report Writer, MS Access.

Programming Languages: JavaScript, HTML, Java.

Environment: UNIX, LINUX, WINDOWS NT/2000/98/95/XP, AUTOSYS.

Framework/IDE: Microsoft Visual Code, Angular, NetBeans, Brackets.

Business Tools: MS Office, MS Visio, MS Project, SAS, SAP BO, Jira/Taiga as PM tools, GITHUB for Version Control.

WORK EXPERIENCE:

Senior Business Analyst

Confidential, Johns Creek, GA

Responsibilities:

• Involved in gathering User and Business Requirements and framing Use Cases, understanding the RTO @ POS application.
• Write Ad-Hoc reports using SAP Crystal reports and MS Access, Lawson LBI, or Oracle SQL from Lawson and automate them as required.
• Brainstorming business requirements through open-ended discussions, and prototyping features of the System to be to Product Owners.
• Liaise with business, technical and support personnel to ensure a mutual understanding of FR/NFR and SRDs.
• Negotiate and liaise with business teams, technology teams, and support teams to Solve Issues or problems related to Design or Features of a System. Engaged with Program Team, Architecture Teams and Application Teams, to assist the smooth execution of Projects and covering ground and fixing design related issues.
• Translate stakeholder requirements into over 10 different tangible deliverables such as functional specifications, user cases, user stories, Flowcharts, workflow/process diagrams, data flow/data model diagrams.
• Responsible for leading and managing the Lawson LBI Crystal Report dashboard and assisting data warehouse team in building Lawson tables into a new data warehouse.
• Managed and developed Crystal reports/MS Access to Lawson ERP/BI system to meet the needs of the organization.
• Strong knowledge of Software Development Life Cycle (SDLC), Bug Lifecycle, Use Case mapping to E2E Test Cases for QAT SIT and UAT Test Cycles.
• Strong Knowhow of testing including functional, regression, user acceptance, integration, and performance to verify the business requirements.
• Support the product owner in defining the overall user experience and engage appropriate technical team, UIX design team and business group to elicit, interpret, analyze and validate requirements for new functionality being requested by business groups and generate the system requirements in user story format for technical teams.

Environment: MS Office, Jira, Visio, HP ALM, TIBCO products, Oracle DB, SOAP-UI, Taiga, Workday, GitHub, SQL, MS Access, SAP Business Objects, SAP Crystal .

Senior HRIS Business Analyst

Confidential, Pittsburgh, PA

Responsibilities:

• Produced Business Requirement Document, Functional Requirement Document, URD, Field Matrix, Workflow diagrams, Use Cases, and Functional/Non-functional requirements etc.
• Created and Estimated efforts for software change requests or enhancements and thus achieved 25% annual reduction in setup/ modification time.
• Solve complex problems including the documentation of business and systems processes, analysis of business/user needs, documentation of requirements, and translation into functional requirement specifications and/or user stories
• Good experience in agile-scrum techniques such as user stories, velocity, user story points, prioritization techniques, product backlog and sprint backlog, different phases of agile-scrum projects.
• Conduct Daily stand-up Scrum calls.
• Responsible for working closely with HR, Finance, Payroll, Purchasing, and Benefits of Allegheny Health Network in providing support on all modules Healthcare.
• Created custom Crystal reports/MS Access for finance division and designed queries utilizing SQL/Oracle.
• Worked with internal business users/stakeholders (Marketing, Logistics, Customer Service) to develop analyses that lead to actionable insights that accelerate profitable growth by 30%.
• Developed and updated existing Management reports using SAP Business Objects X.
• Scheduled reports to go to users directly, to share drives, etc. using Crystal Management Console and SAP BO CMC.
• Used prompts, alerts, drill-down analysis as per the end user requirements.

Environment: Jira, Workday, Lawson, LoadRunner9.5, PL/SQL, Crystal Report Xi/MS Access, Web Services SAP Business Objects .

Business Analyst

Confidential, Whitehouse, NJ

Responsibilities:

• Involved in complete SDLC for the BW Project.
• Strong knowledge of Software Development Life Cycle (SDLC), Bug Lifecycle, Use Case mapping to E2E Test Cases for QAT SIT and UAT Test Cycles.
• Strong Knowhow of testing including functional, regression, user acceptance, integration, and performance to verify the business requirements. Scheduled the reports using SAP Business Objects to run at specific times in a day/week as desired by the Business Users.
• Work closely with business units to gain in-depth understanding of business strategy, processes, services, roadmap, and context in which the business operates.
• Provide analytic support in business areas critical to organization’s overall and product line performance
• Review and accept detailed end-to-end mapping document and TIBCO Technical design document.
• Set up the Queues, Topics, Connection Factories and Bridges for TIBCO EMS Server.
• Helped testing team to Test TIBCO applications in various environments like Dev test, QA test, UAT etc.
• Defect triage, Providing Fixes for the Defects, raising Deployment Requests for different Env.

Environment: TIBCO Jaspersoft/MS Access, XML, XSLT, XPath, TIBCO ADB Adaptor, TIBCO File Adaptor, TIBCO EMS, TIBCO Administrator and Oracle DB, SQL, SAP Business Objects, SAP Crystal.

QA Tester

Confidential, Wilmington, OH

Responsibilities:

• Involved in designing the Test Cases using Functional Specifications
• Conducted extensive manual Black Box testing to better understand the functionality of the Application.
• Peer-reviewed the Test Cases, results and made recommendations.
• Designed, Created and executed manual Test Cases.
• Test Environment Setup and Performed the Functional and Regression Testing
• Detecting bugs, classifying them based on the severity, and documenting them.
• Open Defect's with help of HPQC wherever discrepancies found and assigning them to development Team.
• Involved in Change Requests Testing (CR) with before and after CR changes to better gauge the changes.
• Created detailed periodic Status Reports for senior management to keep them posted on the progress of implementation.
• Attended periodic meetings, teleconferences and led discussions on defect fixes.
• Coordinated with Developers for Defect analysis and performed Defect Testing
• Testing criteria include Testing for functional specifications, CR changes, Regression Testing.
• Developed Test Matrix to give a better view of the testing effort.

Environment: HP Quality Center, Oracle, WinRunner, Office Tools.