Senior Software Analyst Resume

EXPERIENCE

Confidential, Salt Lake City, UT

Senior Software Analyst

Responsibilities:

Implementing content management systems for clients, including Sitecore and AEM.
Utilizing C# MVC for Sitecore implementations.
Utilizing Java and JavaScript for AEM implementations.
Applying web page designs throughout the CMS code.
Adjusting front end components in accordance to design specifications and QA testing.

SKILLS

Experience in a variety of programming languages including vb.net, c#, java, c++, html, javascript, css.
Rapid application development, test driven development, object oriented programming.
Comfortable in a variety of development tools and source control systems including Team Foundation Server, Tortoise SVN, Microsoft Visual Studio, and Git.

Confidential, Kaysville, UT

Senior Software Engineer

Responsibilities:

Maintaining Tax Calculation code for software used in tax offices and online.
Working closely with QA and tax analysts to ensure calculation accuracy.
Creating and maintaining in house tools.
Designing and utilizing unit tests.
Advising architecture team regarding high level, broad impacting system changes.
Mentoring and advising development team.
Knowledge of VB.NET, C#, XML, Microsoft Team Foundation Server.
Lead daily stand up meetings, follow up on impediments and progress.
Work with teammates in remote locations via phone, email, and web meetings.

Confidential, Kaysville,

UT Technical Support

Responsibilities:

Technical issue diagnosis, including databases and web transmissions.
Knowledge of tax calculations and form instructions, including electronic file layouts.
Strong customer service skills including phone and email interactions.

Confidential, Ogden, UT

Technical Support & Sales

Responsibilities:

Fielding customer calls on issues ranging from creating accounts, managing accounts and troubleshooting technical issues.
Strong customer service skills were required as this job was entirely customer facing.
Technical troubleshooting skills were required to diagnose issues in all aspects of the customer's online experience.