SUMMARY:

• Reputable technical leader with success strategizing, orchestrating and integrating business solutions with visionary analytic acumen for identification, creation and execution by teams in business development, software development, implementation and support.
• Expert in the identification, analysis, and resolution of diverse market and operational issues, continuously maintaining top performance while offering superior programs/services within rapidly evolving technologies in diverse settings.
• Skilled trouble - shooter, communicator, researcher, capable of engaging users, stakeholders, clients, virtually all parties for continuous strategic and tactical refinement of design, development, process, performance, and compliance.
• Highly focused on recruiting, managing, and motivating team members, adhering to organizational mission/philosophy, clearly developing teamwork in support roles, measured by KPIs, and positively impacted bottom line profitability.

CORE COMPETENCIES:

Operations Management: Process Improvement, Team Building, Collaboration, Software Engineering Tools, Product and Project Management Tools and Methodologies, Team Facilitation and Training/Development. Personnel Benefits

Technical Expertise: Business Analyst, Strategic/Tactical Planning, Project Management, CASE, Focus Groups, Problem Resolution, Project Planning, Risk Management, R&D, a pioneer in Agile methodologies in Software Development Lifecycles. Early adopter of DevOps in the unchartered Electronic Health Records Software Design, Dev, Testing, QA and CI/CD. An avid student of several key proponents including Cem Kaner/Exploratory Testing, the Bachs, CA’s offerings. Certifications and expertise include MSDN, Windows/Server, Terminal Services/Citrix, VMware, Remote Desktop and VB.

Organizational: P&L Management, Financial Reporting, Enterprise Architecture, Budget Planning/Preparation, Expense Reductions, Legal Compliance including HIPAA and “Meaningful Use”, Governance.

Business Development: Sales/Management, Lead, Proposal, Contract, Web Content Management, SEO, Google Analytics, Azure, Channel/Partner Development, Competition Analysis and Marketing Strategies.

Entrepreneurial and Visionary: 20+ Year Veteran Technology “Evangelist” expert in Product Design, Marketing, Management, Sales, Production and Support. Experienced in raising Private and Venture capital with Executive P&L responsibility. Risked personal capital as a committed “Evangelist” of the EHR/EMR. Inventive pioneer of products and processes in businesses small to large.

PROFESSIONAL EXPERIENCE:

Confidential

Consultant(Analyst), Tampa, FL

Responsibilities:

• Innovative in all aspects of Business (BRD/Solution) and DevOps methodologies in Agile SDLC settings. Highly skilled in QA including unit/regression/exploratory/automated testing and scripting, as well as CI/CD. Incorporates microservices, SOA, Agile and SCRUM.
• Project Management oversight for Web Portal Repository QA Testing/Regression Testing in conjunction with Dev Team, as well as providing support to end users on Customization of HTML and XML Web Documents improving deployments.
• As business and technical leader, initiated assembly of Development, Marketing, Support, and Product Management collaboration workgroup to define offerings for the emerging Big Data/ Data Lake, Business Intelligence/Analytics, ETL & DW markets worldwide.
• Engaged in POC and in-depth product demonstration involving setup and sample importing of customer data into ISO 11179 compliant Business Glossary Workflow systems, as well as Change Management Version Control, Repository Management, Conflict Resolution, Governance and Best Practices.
• Proven professional with expert level knowledge to guide Presales “Discovery”, presentation and demonstration towards winning solutions, incorporating Salesforce, MS Dynamics, SQL Azure, SharePoint, Hadoop, SAP, Oracle, Cognos, AWS and Informatica.
• Provided POC support to prospects considering implementation of Apache Tomcat or MS IIS Web portal, data platforms for content management. Conversant with Web Dev technologies, including .NET, HTML 5, JSON, JavaScript, REST with SQL and NoSQL databases.
• Provided Best Practices guidance in DBMS design, performance tuning, stored procedures and normalization.
• Provided Technical Expertise in support of POC, implementation and support of the erwin suite of Data Modeling and EA Management software for Data Design and Structures, Data Sources and Targets, Data Conversion, Data Governance.
• Pioneered development/modifications of PowerShell scripting for PoC (Product Proof of Concept) for erwin emerging Big Data offerings on VMWare Hosted Windows Server 2012 R2 and Developed/modified Java scripting for deployments including Hortonworks on Hadoop on VMWare hosted Linux OS.
• Lead the team in application engineering development and Design for mid-tier integrations including via MITI Metadata Integration Web Services platform via the REST API, for self-discovery Metadata Management and Data Governance in Confidential, Education, HHS/CMS, Banking, Transportation.
• Established Partner enablement initiatives promoting CA's API offerings enhancing and elevating partner engagement into consultative roles. Collaborated with Partner’s Business Analysts and CA Sales Management to define industry specific use cases in Insurance and Healthcare, developing requirements documentation, sample code and results for validation.
• Developed POC and "sandbox" environments for prototyping analytics, BI, data mining, data warehousing, reference data and Master Data Management.

Confidential

Consultant(Business Analyst), Tampa, FL

Responsibilities:

• Founder of process improvement consultancy, and developer of Confidential Risk Management EMR/CRM software to transform transaction driven ambulatory medical practices facing a quadruple challenge brought on by:

  1. skyrocketing medical malpractice insurance costs from record court awards 2. 30-50% decreases in reimbursements from "managed care"/capitated health insurance 3. US Government mandated fee reimbursement reductions despite revisions to “New Deal” actuarial calculations 4. Significantly increased volumes of tests/transactions, many unreimbursed, resulting from added regulations.

• Lead the charge in bringing together from IDNs with malpractice insurance carriers the “C” suite consisting of CIO/CFO/CMO to offer discounts to policy holders compliant with CRM utilization audits, KPI reporting, and claims analysis as monitored by Business Analysts assigned to monitor client accounts.
• Lead end-to-end the Application Development efforts, and held key liaison role between business stakeholders, through architects, modelers, to analysts, and on to developers, utilizing numerous visual presentation and modeling tools including Visio, PowerPoint, Excel, Word, Project, MS TFS, to document and communicate requirements, design, risks, flows, etc.
• Staffed, Managed, and Developed, Project Management, Business Analyst, Implementation, Training, Client Service/Support personnel with continual focus on elevating and developing both business and technical capabilities for employees and the consultancy, incorporating Agile delivery with a DevOps philosophical perspective.
• Leveraging the tools implemented at former Confidential, Inc and acumen in business process management, requirements gathering/user stories, project assessment/execution/success, Agile CI/CD, Release Automation, spearheaded an increasingly compelling DevOps oriented radical transformation for the emerging business model from fee for service to insurance driven.
• Selected to role on CCHIT advisory council as the rollout of the EMR mandate of 2006 became law and addressed the disparities among implementations of HL7 which would hinder interoperability.
• Contracted construction of standardized interfaces, built in MS Visual Studio, via APIs in (HL7, CCD) for the multi-vendor environment including Hospital Information Systems (Affinity, Cerner, Epic, GE Centricity, Confidential ) Laboratory Information Systems
• Data Analytics/BI/Predictive Analytics projects included Data Warehouse with Quest Diagnostics, BCBS, UHG.
• Provided Technical expertise and support to Sales staff in the design, development, implementation and support of solutions to the emerging Electronic Medical Records software developed by the consultancy, in .Net/SQL Server.
• Consulted Prospect/Client IT Staff on Design and Construction of the Portal to support the custom Clinical Risk Management/EMR application, including architecture, security, hardware, software and to support the Health System.

Confidential

Vice President IT, San Francisco, CA

Responsibilities:

• Procured $11MM funding from BancBoston Robertson Stephens in preparation for Confidential .
• Designed, implemented and supported cutting edge Provider Web Portals focused on Content Management and SEO, utilizing Web Services, API Management tools, Enterprise Level Security design, implementation and support.
• Staffed and managed software development team, employing cutting edge agile methodologies with MS Visual Studio.
• Exceeded revenue/profit projections by 50% and 40% respectively.
• Attained all Performance Bonuses through exceeding all cost and revenue measurements for the Provider Systems Division.

Confidential

Vice President IT, Tampa, FL

Responsibilities:

• Designed, Developed and Marketed the Clinical Transaction Database System with start-up Healthcare IT Company to Independent Physician Practices, Outpatient Clinics, Surgery Centers and Diagnostic Centers.
• Began as Consultant in deployment of beta versions and upon success, acquired the Vice President role.
• Engineered the Technical/Product Management and Marketing directions for the fledgling company in consort with Medical Directors/”Angel” Funding sources.
• Extensive experience in the technical aspect of IT, including systems analysis, Dev/Ops methods, QA, beta, regression programs enabled implementing cutting edge technology in the highly fragmented healthcare IT setting.
• Produced a pioneering strategic partnership with the nation’s largest Reference Labs, following implementation of first in the nation data interfaces through APIs in the Microsoft Visual Studio OOP development suite.
• Upon achieving profitability in just over 3 years, successfully raised expansion capital and began a national marketing campaign, just prior to merger with eHealth ( Confidential ).

Confidential

Presales Consultant, Tampa, FL

Responsibilities:

• Pioneered sales of the Lanier/Kofax document scanning, imaging and database system, and Confidential microfilm.
• Trained, Implemented and supported customers in 5 counties surrounding Tampa, exceeding quota and recognition for outstanding customer service and support.
• Pioneered ambulatory healthcare implementation for medical malpractice risk management leveraging APIs.

Confidential

Presales Consultant, Tampa, FL

Responsibilities:

• Quota driven Presales role, achieved President’s Club 4 out of 5 years with the elite 200% of quota club in 86.
• Became the expert in point-of-service systems for large banking, financial and healthcare institutions throughout central Florida, focused on emerging technologies in secure packetized data across LANs/WANs. Pioneered business development initiatives in offering and implementing HLLAPI solutions between IBM mainframes and decision support software.
• Worked closely with Product Managers and R&D in the Dallas Systems Integrations Lab/Customer Showcase where I was the Technical Lead for numerous enterprise sales presentations.
• Systems included large-scale data networks using dedicated telecommunications networks and public networks for voice, data, fax, video and emerging mobile (wireless) communications, employing cutting edge Confidential Technologies.
• Service offerings included analog and digital over, copper, microwave and fiber optic cable. Hardware and software systems involved LAN, MAN, WAN, TCP/IP, VPN, ISDN and wireless.

Confidential

Presales Consultant, Tampa, FL

Responsibilities:

• Spearheaded sales, support and implementation of Confidential LAN based business applications through 11 Florida offices.
• Established relationships with CPA’s for implementation of PC based database and office automation systems.
• Designed and developed Document Imaging and OCR scanning with dBase search capability for Insurance industry.

Confidential

Production Manager, Bowling Green, OH

Responsibilities:

• A founder for manufacturer of product marketing, packaging and pricing systems.
• Responsible for deployment/customization of a PC based job-costing/scheduling software system.
• Within 3 years, acquired management and P&L responsibility for 5 departments: Manufacturing, Design/Product Management, Art, Shipping/receiving and Purchasing with over 150 employees reporting.