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Analyst Systems Resume

2.00 Rating

North Chicago, IL

SUMMARY:

IT Professional with significant progressive experience with Global Confidential 500 healthcare companies that conduct innovative research and manufacture products for human health through every life stage. Demonstrated ability to provide software quality and validation, systems analysis, support and metrics development for applications used in manufacturing, finance and product quality. Skilled in functional testing and data analysis. Team player with a strong focus on meeting customer expectations.

TECHNICAL SKILLS:

Excel, SQL, HTML, SharePoint, IBM Cognos TM1, HP Quality Center, Service Now, Word, Outlook, Access

PROFESSIONAL EXPERIENCE:

Confidential, North Chicago, IL

Analyst Systems

Responsibilities:

  • Analyzed incidents, their cause and solutions for manufacturing and other enterprise applications. Implemented the solutions within established time limits.
  • Supported several internal SharePoint 2010 and 2013 sites, by managing security access, creating and editing lists and libraries and editing page content.
  • Created monthly metrics reports that detailed amount and trends for incidents in supported systems.
  • Provided training to offshore personnel supporting finance systems.

Validation Engineer

Confidential

Responsibilities:

  • Created budgets, managed personnel, reviewed functional scripts and test results, and created validation plans, requirement trace matrices and certification summaries for software applications that managed patient complaints, quality documents and laboratory data.
  • Approved manual test scripts and test results. Provided guidance to testers on testing process.
  • Software under test included a Quality Document Management System, a Product Complaint System and a Business Intelligence System. Testing included requirements for 21CFRPart11. Utilized Quality Center for test execution, storage of test results and bug tracking.
  • Presented validation documents to Quality Review Board for implementation of software into production.

Software Quality Engineer

Confidential

Responsibilities:

  • Created and executed manual test cases validating enterprise software applications for commercial and training activities.
  • Reviewed and approved validation documents for enterprise software applications supporting manufacturing systems.
  • Evaluated the completeness of validation documents for Facilities, Equipment and Utilities at Confidential manufacturing locations in Lake County.

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