SUMMARY:

• An IT Professional specializing in Software Development process (SDLC) with a solid understanding of Business Systems user interface requirements, SQA methodology/testing concepts and business requirements.
• Possess experience in test plan development, test script creation, manual test execution and defect management, utilizing Rational and Mercury tools.
• Exhibits knowledge and experience in integration, system, regression, usability and acceptance testing.
• Also excels in the development of test plans, use cases, business processes and techniques
• Well versed with AGILE methodology, Healthcare related software, Business Intelligence Systems, Learning Management Systems (LMS) and Financial Industry.

TECHNICAL SKILLS:

Operating Systems: UNIX (AIX, SunOS), Windows 3.1 & 95, 98, Windows NT (All Versions), OS/MVS, TYSYS

Software: Hyperion, MSP, Passport, Director, Harvest (CA Software), Saas Technology, understanding of VB.Net scripting, JIRA, ACH (Check Free) System, Basecamp, Fresh Books, SharePoint, WinRunner, WinRunner2000, LoadRunner, Xrunner, Test Director, HP Service Test, JavaScript, Jmeter, C/C++, J2EE, .NET, Websphere, Visual Basic 4.0, HTML, DB2, CICS/IMS, TSL, MS Access, SQL, MS office, Oracle, Natural, Fortran, PERL, PeopleSoft 8.0, 8.4, 8.8, Support Logics, PVCS, PVCS Trakker, Abacus,Open Link Endur, SAP, TSO/SPF, Tuxedo, PowerBuilder, TiffExchange, BizCom, FileNet, Buzilla, FootPrints, Mantis, QTP 11, HP Quality Center (v. 9 and 11)

Related Knowledge: Six Sigma, Confidential, AGILE, BugTrack, HIPPA, FDCPA, Trade Floor Laws

PROFESSIONAL EXPERIENCE:

Confidential

Business Systems Analyst, Mount Laurel, NJ

Responsibilities:

• Develop technical specifications for developers to design based on business requirements for clients among Merrill Lynch, PNC Bank, Capital One Bank and Bank of New York
• Create, develop and execute test cases to ensure software quality
• Utilize legacy systems to analyze sensitive data regarding clients as well as stakeholders
• Schedule, retrigger (reschedule when necessary) batch/job process while managing the processing of over 6000 reports in legacy system (Hyperion) on a daily basis
• Participate in daily meetings to discuss statuses of tickets (client requests)
• Fulfill specification documentation for clients in a timely manner
• Develop and maintain close professional bonds with all clients via effective communication and exceptional client service

Confidential

IT Project Manager/Lead Business Analyst, Philadelphia, PA

Responsibilities:

• Create and manage project work plans, revising them as appropriate to meet changing needs and requirements for Healthcare software development industry.
• Perform Business Analyst duties and provide Business Analyst support for Member, User (Admin) and Learner (LMS) Portals, (including Portal Dashboards) regarding our customized software packages for clients including as:
• Baylor Institute
• John Hopkins University Hospital
• NKF (National Kidney Foundation)
• Bayada Home Health Nurses
• University of Pennsylvania Health System
• Perelman School of Medicine (at University of Pennsylvania)
• Manage technology implementations
• Develop test plan
• Create test cases
• Perform manual test case execution on all product customizations
• Maintain accurate reporting of the project schedule and status (relative to time, cost, budget and scope)
• Publish weekly status reports/dashboards via Basecamp
• Provide leadership to diagnose and overcome barriers to team/project progress.
• Identify and engage key Stakeholders as appropriate
• Identify resources needed and assign individual responsibilities
• Manage day - to-day operational aspects of the project and scope
• Create project deliverables
• Elevate all critical issues and risks with suggested courses of action
• Utilize SQL Server Integration Services for loading ETL for reporting purposes
• Ensure project documents are complete, current, and stored appropriately

Confidential

Sr. Business Systems Analyst/Project Manager, Wilmington, DE

Responsibilities:

• Manage all Business Systems Analyst activities for Mellon regarding Confidential
• Maintained Accounts/Reqs in the ACH System
• Project Manager for all Harvest (CA Software) Application
• Manage all departmental JIRA requests
• Develop test plan/ test cases from development, functional and technical specifications.
• Tracked defects and executed test cases.
• Manager of all code repositories/change management related activity.
• Responsible for training and mentoring regarding new tools utilized by the group.
• Maintained documents on departmental Share site.
• Granted, revoked, and managed permissions of user access to departmental Share site.
• Managed Data Warehousing for Custodial and Trust Accounts
• Coordinated with DBA teams to determine slices that best fulfilled client reporting requirements
• Executed simple, basic SQL queries to view, validate and report client data
• Utilized SQL Server Integration Services for loading ETL for reporting purposes

Confidential

Business Systems Engineer, Memphis, TN

Responsibilities:

• Write Data scenarios for UAT testing
• Create test instances utilizing HP QC11 for Confidential Air Operations (EBS Department)
• Develop test plan/ test cases from development, functional and technical specifications.
• Tracked defects and executed test cases.

Confidential

QA Engineer/Business Systems Analyst, Houston, TX

Responsibilities:

• Develop Application UAT Scenarios for Organization's web based applications.
• Execute and develop Testing Scripts, validate system requirements and performance.
• Tracked defects and executed test cases.

Consultant/QA Business sys Eng

Confidential, Houston, TX

Responsibilities:

• Developed Application Testing Scenarios for all Weatherford Spectrum Applications.
• Senior UAT test case development.
• Develop test plan/test cases from development, functional and technical specifications.
• Gathered user requirements.
• Participated in defect review, design review, code review and requirement definition meetings.

Consultant/Lead Engineer

Confidential, New Orleans, LA

Responsibilities:

• Developed Application, Data Migration, UAT and Integration Testing Scenarios for Confidential FUNDTECH application.
• Managed Wire Transfer (Domestic/International) functionality of the application.
• Maintained testing results, issues and resolution of issues discovered during testing to all parties involved or impacted by the interface.
• Performed data validation testing
• Coordinated and communicated technical and testing related issues to all parties involved or impacted by the set up or testing of a system function.
• Developed test plan/test cases from development, functional and technical specifications.
• Participated in defect review, design review, code review and requirement definition meetings.
• Part of Data migration team which migrated data from legacy systems to web interface application
• Utilized SQL Server Integration Services for loading ETL for reporting purposes

Consultant

Confidential, West Chester, PA

Responsibilities:

• PM for SOA automation (HP Service Test) of Confidential UAT and regression scripts for orders, scheduling, billing, and inventory services
• Project Manager of Core Team
• Maintained testing results, issues and resolution of issues involved with the automation process

Consultant/Business systems Lead Test, Engineer

Confidential, Newtown Square, PA

Responsibilities:

• Developed Application and Integration Testing Scenarios for Confidential Certification applications (System, System Integration). Coordinate UAT testing with Stakeholders and business users.
• Coordinated and communicated technical and testing related issues to all parties involved or impacted by the set up or testing of a system function.
• Developed test plan/test cases from development, functional and technical specifications.
• Participated in defect review, design review, code review and requirement definition meetings.
• Performed data validation testing
• Ensure project documents are complete, current, and stored appropriately