SUMMARY:

• Twelve years of experience in all phases of Confidential Applications implementation - requirements gathering, solution design, testing, development, documentation and user training aspects of system delivery.
• Knowledgeable about the various business flows like Quote to Order, Order to Cash, Procure to Pay, Drop Ship, Campaign to Quote, Design to Release, Schedule to Build, Configure to Order, Assemble to Order etc.
• Highly creative and customer oriented, with an overall understanding of the “Big Picture”. Possess excellent communication skills, organized and focused on goals.
• Completed multiple full project life cycle implementations of Confidential eBusiness suite as an implementation and lead consultant.
• Experienced with the following Confidential ERP SCM (Supply Chain Management) application modules - Order Management, Inventory, BOM, WIP, Purchasing, Advanced Pricing, Shipping, AME (Approvals Management Engine), Quoting, Advanced Product Catalog (APC), Service Contracts, Install Base.
• Successfully passed the Confidential Certification Exam for R12 Order Management and Inventory and have received accreditation on EBS 12.1 Supply Chain Management.

TECHNICAL SKILLS:

Confidential Applications: Confidential R12 & 11i eBusiness Suite - Order Management, Inventory, BOM, WIP, Advanced Pricing, Shipping, Quoting, iStore, Purchasing, Approvals Management, Advanced Product Catalog, Service Contracts, Install Base.

Languages: PL/SQL, RDBMS Concepts, Ad-Hoc SQL Queries

Operating Systems: UNIX, Windows

Web development: JavaScript, HTML, DHTML, CGI, ASP

Software Tools: SQL Developer, Toad, MS Project, MS Office, Arena Simulation Software, AutoCAD

PROFESSIONAL EXPERIENCE:

Confidential

Business Systems Analyst

Responsibilities:

• They use a custom solution built on top of Confidential Release 12.2 to support the entire asset lifecycle for their datacenter equipment (Servers, hard disks, network switches, flash cards, etc.).
• Designed the product integrations between Confidential and various third party/in-house built custom applications.
• Designed and built a solution between Confidential Installed Base, Asset Tracking and Fixed Assets to fully automate the server lifecycle from procurement to asset retirement/decommissioning.
• Designed enhancements to their existing custom mobile solutions (based on an iPad tablet) for material movements within the data centers.
• Supported daily production support related issues related to Inventory, Receiving and Installed Base

Confidential

Senior Principal Consultant

Environment: Confidential Applications R12.1

Responsibilities:

• This was a divesture project for the Veritas business unit which was being sold to a private equity firm. The implementation involved re-engineering of their existing order to cash business processes.
• Designed various Confidential extensions related to Order Import, Order Workflow, and Pricing Discounts.
• Designed a solution to enable business users a combined view of their customer’s history across service contracts, install base records and sales order history.

Confidential

Functional Lead Consultant

Environment: Confidential Applications R12.1

Responsibilities:

• As part of this project, a web based Quoting/Product Configuration solution was developed for Confidential ’s worldwide network of distributors and resellers. A custom web based portal front end with Confidential applications in the back end was designed for rollout in more than 50 countries worldwide.
• Designed a pricing solution for pricing complex high end storage products in a configure to order environment.
• Implemented a multi-tier discounting structure for partners/distributors/resellers / end customers.
• Numerous quoting / pricing customizations and extensions were designed and deployed over a three year cycle involving 5 major releases.
• Specified integrations for items, price lists, etc. between different production instances using SOA as a middleware layer.
• Worked on SalesForce ( Confidential ) integration to Confidential .

Confidential

Functional Lead Consultant

Environment: Confidential Applications R12.1

Responsibilities:

• Confidential is a manufacturer of custom high end office furniture. They are in the process of implementing Confidential R12 EBS. My role was to provide a high-level solution approach for configuring their pricing model within a complex configure to order environment.

Confidential

Functional Lead Consultant

Environment: Confidential Applications R12.1

Responsibilities:

• Part of team where Order to Cash Business flow was implemented for the emerging markets region (Brazil).
• Conducted business process simulation workshops with the Global and Local business teams for Order to Cash.
• Emphasis on this implementation role was to keep the Confidential Solution as ‘Vanilla’ as possible since the client’s current solution was heavily customized.

Confidential

Functional Consultant

Environment: Confidential Applications R12

Responsibilities:

• Was part of team where Confidential Order to Cash business flow was implemented for an online retailer.
• Was responsible for writing MD050s for various Order Management integrations with different third party systems for Payment Authorizations, Fraud Checks, etc.
• Performed setups for Order Management and Pricing

Confidential

Functional Lead Consultant

Environment: Confidential Applications R11.5.10

Responsibilities:

• Part of global deployment of a highly customized solution of Confidential Order Management across 64 countries. Was primarily involved in the roll out in the EMEA region (UK, France, Germany, Netherlands, Italy, Spain, Portugal, Greece, Russia, Hungary, Poland, Turkey, Norway, Iceland, Finland, Sweden, etc.)
• Conducted Confidential sessions in a multi-lingual environment with senior business managers from various EMEA countries.
• Was responsible for writing MD050s for country specific localizations / business process which deviated from the global standard business process.
• Performed setups for operations / shipping for 35 countries across the EMEA region.

Confidential

Functional Lead Consultant

Environment: Confidential Applications R11.5.10

Responsibilities:

• Responsible for implementation of quoting in a configure-to-order environment. The rollout was in 26 countries.
• Managed a remote team of 10 GSD consultants and ensured an on-time delivery of a large number of custom objects.
• Responsible for integration of Advanced Pricing with Configurator. Designed and deployed a solution using attribute based pricing and formulas.
• Setup approvals rules for quoting using AME as per the business requirements of the client.

Confidential

Functional Lead Consultant

Environment: Confidential Applications R11.5.10

Responsibilities:

• Fast track implementation using BFA methodology in a Configure to Order environment spread across three countries (US, Germany and Mexico).
• Interviewed senior business process owners to collect requirements, designed processes in Confidential to support these requirements, and worked with internal clients to verify processes for acceptance.
• Conducted multiple Confidential ’s with business users to validate the system configuration as per the business requirements.
• Interacted frequently with development team and provided assistance for the enhancement requests and customizations, interfaces and data conversions.

Confidential

Applications Consultant

Environment: Confidential Applications R11.5.7

Responsibilities:

• Interviewed senior business process owners to collect requirements, designed processes in Confidential to support these requirements, and worked with internal clients to verify processes for acceptance.
• Performed GAP Analysis for the existing system and recommendations for improvements & customization
• Responsible for data conversion for Operations objects (Items, BOMs, Routing, QOH, Stock Locators, and Work Orders). Managed activities for four different sites across US, UK, Germany and France over a two phase implementation period.
• Conducted multiple Confidential ’s with business users to validate the system configuration as per the business requirements.
• Interacted frequently with development team and provided assistance for the enhancement requests and customizations, interfaces and data conversions.
• Worked on developing specifications for an automated B2B EDI interface between Confidential and their Contract Manufacturing Partner.
• Provided post production support for the Operations user community.

Confidential

Production Support

Environment: Confidential Applications R11.5.10

Responsibilities:

• Developed functional specifications for various custom reports and forms. E.g. Proforma Invoice, Bill of Lading, Packing Slip and Quoting Form Customizations.
• Implemented Confidential Quoting for the International Customer Department.
• Interacted frequently with development team and provided assistance for the enhancement requests and customizations, interfaces and data conversions.

Confidential

Functional Consultant

Environment: Confidential Applications R11.5.9

Responsibilities:

• Interacted with users in related departments and carried out system study to understand the business process and gather business requirements
• Documented the current as is process flow in the BP040 template of AIM.
• Documented the future business process flow in the BP080 template of AIM
• Conducted the Fit / Gap analysis for the business requirements and suggested workarounds for the non-standard processes.

Confidential

Production Support

Environment: Confidential Applications R11.5.8

Responsibilities:

• Involved in setting up of Merchant UI and hierarchy and setting up the Product Catalog. Customized the Store, Shopping Cart, Product Presentation at the Category Level and Item.
• Involved in preparing training aids such as navigational paths and other useful information on application and business process flows.