SUMMARY:

• 12 + years overall professional experience includes 5+ years of experience as a Business Analyst. More than 10 years of experience using Powerpoint presentations, Excel, and 3 + years in MS Visio.
• Solid understanding of all phases of Software Development Life Cycle (SDLC) methodology (such as requirement, analysis, design, data modeling, business process modeling, implementation and deployment).
• Good in requirements gathering including Joint Application Development (JAD) and requirement analysis.
• Process Flow creation experience.
• UAT test case development.
• PM Skills; coordinating, tracking, monitoring projects.
• Broad knowledge of Test plans, Test cases and test scripts from the Requirements Document.
• In - depth knowledge of Rational Unified Process (RUP); risk engineering, data modeling and mapping, and design using UML (Unified Modeling Language), Rational Rose and Visio.
• Good working knowledge of Oracle and SQL.
• Extensive experience in working in a Customer - oriented environment.
• Ability to inculcate new relevant skills with ease in a time sensitive frame.
• Analysis done to determine if the system abides by the HIPAA regulations.
• Experience in writing Use cases and Functional Requirement Document.
• Experience in writing queries/scripts for data analysis ad QA report testing.
• Conducted successful projects with the help of teams to achieve deadlines timely and proficiently.
• Experience in User Acceptance Testing, Smoke Testing, Regression Testing Performance Testing and Functional Testing.
• Experience working in Medicare and Medicaid projects.
• Experience in conducting SWOT Analysis, Cost Benefit and ROI Analysis.
• In-depth experience in financial analysis, financial modeling, Research, Accounting, and good knowledge of Assets, Liabilities, Equities, Fixed Income and Taxation.
• Created Requirements Traceability Matrix to keep the stakeholders informed of the progress of the project.
• Strong expertise in Health Insurance Claim process, social services, Medicaid and banking.
• Belief in team work, dedication, and professional ethics within the working environment.
• Extensive experience in conducting Joint Application Development (JAD) sessions for project definition involving analyzing requirements, creating prototypes, user interface, database schema and system design.
• Extensive experience in gathering Business/Functional user requirements, creating Use Cases as per user requirements, developing/designing diagrams such as Activity, Class, and or Sequence diagrams, and in addition to creating Business Requirements Document (BRD).
• Organized, goal-oriented, self-starter, and ability to master new technologies, manage multiple tasks while following through from start to completion.
• Flexibility in adaption to a wide range of work environments.
• Excellent communication skills, writing skills as well as presentation skills. Experience working with business users as well as senior management.
• Capable of managing multiple projects simultaneously.
• Exceptional problem solving and sound decision making capabilities.

SKILL:

• Issue tracking system using Zendesk
• Data analysis or data modeling.
• Strong SQL & PL/SQL Skills.
• Process Flow creation experience.
• UAT test case development.
• PM Skills; coordinating, tracking, monitoring projects
• Microsoft Office Professional including Visio/Access.
• Strong analytical/technical skills
• Excellent communication, teamwork, and collaboration skills
• Able to analyze business processes for systems/data integration
• Results oriented and highly organized
• Able to work in fast-paced environment

PROFESSIONAL EXPERINCE:

Confidential, Alpharetta

Business Analyst

Responsibilities :

• My prime duties are to solicit, understand, and analyze business data, objectives , and processes
• scope definition , analysis, mapping, detailed design, configuration, build, testing, and implementation, Tracebility index,
• Highly used Powerpoint, Excel, MS Visio , word for all my projects.
• Translate user need into materials for successful use case design and development.
• Facilitate conversion design workshops
• Conducted user interviews and joint-application-development (JAD) sessions.
• Prime responsibility is to clarify and document IT project scope, current/future state, business/application workflows, functional/system requirements, system interaction diagrams, reporting and training requirements, use cases, data mapping, logical data models, metadata, screen mock-ups, and test cases.
• Actively participate in the software development life cycle (SLDC) and transfer information to IT Project teams.
• Responsible for demonstrating requirement traceability within developed products.
• Production support - Recording production error, investigation of production error, resolution, process correction, program job correction.

Confidential, Alpharetta, GA

Business/Billing Analyst

Responsibilities:

• Assisting in writing efficient and effective Test Plans, Test Strategy, System testing, End-to-End testing and User Acceptance testing.
• Participating in the planning, development, coordination and presentation of specific testing needs as appropriate to the quality assurance needs of the end user.
• Assisting business users in defining UAT test cases and plans; Established and maintained test cases and test data in Quality Center.
• Coordinated with the QA Team for testing activities across multiple systems and managed Conversion test execution.
• Helps in conducting Gap Analysis (GAP), User Acceptance Testing (UAT), and System Integration testing (SIT) and SWOT analysis.
• Involved in implementation of HIPAA EDI Transactions ( 835,837)
• Facilitated Electronic Data Interchange.
• Performed GAP Analysis for HIPAA 4010 and 5010 transactions.
• Used EDI tools to verify mapping to X12 format.
• Recommend changes for system design, methods, procedures, policies and workflows affecting Medicare/Medicaid claims processing in compliance with government compliant processes like HIPAA/ EDI formats and accredited standards ANSI.
• Analyze HIPAA EDI transactions in X12 responses and of 837, 835, 277CA and 999 and looked for defects.
• Do data analysis for various version changes of EDI messages on different sub-systems.
• Providing the required test data for the developers in order to fix the defects.
• Participating in QA team meeting and bug tracking meetings.

Confidential, Alpharetta, GA

Business Analyst

Responsibilities:

• Processed many large enterprise Telecom consolidated invoices
• Maintained telecom expense management inventory database, including service component relationships and alignment of services with contract attributes
• Run telecom inventory and spend reports for clients
• Perform quarterly health checks of assigned inventory
• Manage billing exceptions and billing disputes
• Align with procurement resources in support of contract negotiations
• Manage portal access for assigned vendors
• Manage TEMS (Telecom Expense Management System) User database
• Provide carrier-based reporting for clients as needed
• Work in collaboration with other business units such as IT Service Teams, Finance and Acquisitions
• Assist clients in provisioning telecom services as needed

Confidential, John creek, GA

Analyst

Responsibilities:

• Proven record of on-time and on-budget performance of all projects delivered.
• Documented project scope defining stakeholders, scope of project, timeline, benefits, business problem, constraints, and context diagramming for all projects assigned.
• Gathered functional and supplemental requirements, defined current and future state, use case documentation (as needed) for all assigned projects.
• Successfully passed Requirements Inspections and Quality Gates for all assigned projects.
• Facilitated sessions for all phases of projects.
• Participated in Quality Gates for requirement inspections.
• Assisted with online banking issues such as error messages or technical troubleshooting.
• Verifying enrollment for transfers, suspending / un-suspending accounts, and researching failed transfers.
• Assisting members with banking issues such as enrollment problems and activation codes for debit cards.