PROFESSIONAL SUMMARY:

• Business Analyst with 8+ years of experience in business process, analysis/modeling, Business requirements gathering, database design and development of Web Based, and Client/Server applications, with hands - on experience in Healthcare Sectors focusing both technically and customer oriented. Looking for a challenging career.
• Has been extensively involved in the Requirements, Analysis, Design, Testing, Implementation and Production Support of various applications.
• Experience in developing applications using Waterfall and Agile (XP and Scrum), Test First, Test Driven methodologies and good understanding of Service orientation architecture.
• Analyzed and Reviewed Business/Functional/System Requirement Documents to get better understanding of the system on both technical and business perspectives.
• Involved in the design, code, test and implementation of problems, change requests and enhancements.
• Good understanding and practice of Quality Assurance Processes. Acquired knowledge through the Defect Prevention activities, Quality Control (ISO 9001, CMM), Configuration Control, Coding Standards, Maintenance standards etc.
• Strong domain experience on Healthcare and understanding in Financial Services, Insurance, Banking, Retail and worked on Healthcare, Payment Services, Utility, Auto Insurance and Pharma Industry.
• Exceptional ability to quickly master new concepts and latest technologies.

PROFESSIONAL EXPERIENCE:

Confidential, Richardson, TX

Business System Analyst

Responsibilities:

• Engaged as a Business System Analyst to achieve compliance oriented goals of converting and migrating existing ICD9 code implementation to ICD10 standards, mandated by Federal Law wide the HIPAA 5010 upgrade.
• Implemented ICD9 to ICD10 conditional Crosswalk. Realized designs to add and associate newer code set to Patient profiles and deprecate the older counterparts.
• Engaged as System Analyst to achieve regulatory excellence by facilitating the design of Pharmacy Application modification to prevent early filling of Controlled Substances.
• Worked as a Business System Analyst to realize compliance oriented solutions for reporting of Controlled substance dispenses to NY PMP portal.
• As System Analyst mapping of data sets and creation of requisite additions/modification to System design to aid in Confidential 's takeover of Navarro Stores and Target Pharmacies which added more than 1600 Stores to the portfolio.
• Conducted face to face meeting, webinars and JAD session to gain process & modeling understanding.
• Elicited information from stakeholders and convert into requirement & solution.
• Created activity, sequence and use cases diagrams depicting steps in the process flow, and events influence the interactions between actor and system.
• Created mapping documents with transformation rules to address the acquisition and conversion of data from their existing schemas as used by Target/Navarro to their equivalents in the Confidential framework.
• Documented Business requirements using BRD's (Business Requirement Document), DOU's (Document of Understanding) and ICD (Interchange Control Document) and worked with our IT department on translating into technical requirements.
• Defects analysis to determine business and technical impact and providing input on the priority of fixing the defects.
• Worked on defect management using SBM Team Track, following up and slotting defects based on criticality.
• Participated in defect triage/ resolution, action items follow up, drive meetings, error analysis and reconciliation.
• Conducted walkthrough session to review requirements, process flows and scenarios with business team to obtain approval/ signoff.
• Handled mini multiple releases throughout delivery execution.
• Incorporated changes to the approved documents through integrated change request procedures
• Prepared executive status and defects matrix dashboards and presentations for executive steering committee meetings.
• Conducted data analysis using PL/SQL Scripts to answer the questions/ queries by the Subject Matter Experts.

Technical Environment: Oracle 11g, UNIX Shell scripts, SQL, PowerPoint, Excel, MS SharePoint, XML, ALM, Team Track, HP Service Manager

Confidential, Chicago, IL

Business Analyst

Responsibilities:

• Developed the Project using the Iterative RUP model. The Project was streamlined through all phases of the RUP model starting from Inception through Transition. Used a Functional Decomposition strategy to divide system into sub-systems.
• Extensively used Rational Requisite pro for documenting functional requirements.
• Defined the data sources, data loads and data transformation using ER Diagrams and Used Rational Rose for model diagrams, MS-Word for documentation and used Unified Modeling Language for visual modeling.
• Provided software development and support for payroll, HR, general ledger, purchasing and accounts payable, including maintenance and enhancements to batch and online programs.
• Translated high level business requirements use case scenarios, dataflow models, and requirements specifications using Rational Rose modeling tool.
• Created traceability relationship between requirements in the same module and between different modules.
• Conducted presentations of the QA test results with analysis to the stakeholders and users and documented modifications and requirements.
• Worked extensively with MS Excel and MS access.
• Created Use Case Diagrams, Activity Diagrams, Sequence Diagrams and ER Diagrams in MS Project.
• Involved in project management using MS Project.

Technologies: Oracle, Rose, MS Project, MS Word, MS Access, MS Excel, MS Visio, UAT.

Confidential, Tampa, FL

Business Analyst

Responsibilities:

• Gathered Business Requirements, analyzed data/workflows & performed GAP analysis for Dental Data Migration in compliance to the protocol.
• Met with client groups to determine User Requirements and Goals, thus converting User Requirements into Business Requirements.
• Facilitated collection of Functional Requirements from system users and prepared Business and Technical Requirement Specification documents.
• Analyzed Business and Technical requirements, thus creating the Business Use Case (BUC) and Application Use Case (AUC) documents.
• Tested HIPAA Transactions and Code Sets Standards such as 837/835, 270/271, 276/277 transactions.
• Conducted Value Analysis, Regression Analysis and Risk Management.
• Tested 837/ 835, 270/271, 276/277 transactions.
• Utilized RUP to configure and develop processes, standards and procedures and to perform System analysis.
• Developed Data Flow, Work Flow, Process Flow, and Entity Relationship Diagrams in MS Visio, and analyzed them to create "AS IS" and "TO BE" scenarios.
• Worked as an Interface between the users and the different teams involved in the application development for the better understanding of the business and IT processes.
• Reviewed Business Requirement Documents and functional requirements.
• Involved in preparing Test Cases based on business requirements.
• Extensively worked all Regions Inbound and Outbound Interfaces. Performed GUI/ Usability testing manually.
• Responsible for writing the Test Cases and Test Scenarios based on the Functional Specification and technical Specification and documented in Mercury Quality Center.
• Responsible for performing System and integration testing for release.

Technologies: MS Office Suite (MS Word 2013, MS SharePoint 2013, MS Excel 2013, MS Visio), SQL Server, Unified Modeling Language (UML), Clear Quest

Confidential, Seattle, WA

Business Analyst

Responsibilities:

• Worked closely with Product Owner to support the maintenance and operations of the Confidential Property and Casualty Claims System (CVO).
• Assisted Scrum team in creating Product Backlog, Participated in Sprint Planning sessions, prioritized Epics, User Stories and Tasks in Rational Team Concert (RTC) and Kanban board.
• Gathered, analyzed and validated Project Intake requests with the SMEs while capturing Business and Systems requirements.
• Comprehended Department of Insurance (DOI) and other compliance requirements to thoroughly understand the scope of the project and impact to Claims department.
• Reviewed Discovery documents, BRDs and SRSs provided by upstream departments and provided high level and detailed estimates of work hours for projects in pipeline.
• Created Business Requirements Specification (BRS) documents and developed User Interface (UI) changes mockups.
• Provided clarifications and support to the development team, reviewed and approved design documents.
• Assisted QA team by reviewing Test plans and Test cases and helped prioritize the projects in pipeline.
• Conducted daily project status team meetings to ensure on time completion of the projects.
• Initiated check point monthly meetings for the CVO forms and Letters team to promote continuous process improvement.
• Revised Business Systems Requirements (BRS) template while incorporating feedback suggested by the core Development and Quality Assurance teams.
• Authored Release stories and provided helpdesk support for P2 tickets with production issues.

Technologies: Java Services, CVO, MS WORD 2013, MS SHAREPOINT 2013, MS EXCEL 2013, MS VISIO 2013, SQL Server, Citrix.

Confidential

Business Analyst

Responsibilities:

• Played a key role in the planning, testing, and implementing system enhancements and conversions.
• Provided key project inputs by working with users in defining the project and system requirements.
• Worked on Hospital data processing for improving database for storing user files.
• Analyzed business needs, created and developed new functionality to meet real time data integration that facilitated decision.
• Experience of managing multiple stakeholders across the organization, and in QA integration of systems.
• Involved in detailing project mission, data process flow diagrams, and timelines.
• Worked with SQL queries for data manipulations.
• Assisted in building a business process model using Rational Rose, Requisite Pro and Visio.
• Designed and developed Use Cases, Activity Diagrams and Sequence Diagrams.
• Assisted in process modeling; conducted and participated in JAD sessions with system users; helped with design walkthroughs with stakeholders for base lining architecture.
• Developed strategic partnerships with the business unit to develop a solid knowledge base of the business line, including the business plan, products and processes.
• Research operational procedures and methods and recommended procedures for improvement -with an emphasis on automation and efficiency.

Technologies: RUP, Rational Rose, Requisite Pro, MS Visio, RUP, MS Project, SQL, MS Access, MS Office.

Confidential

Business Analyst

Responsibilities:

• Analyzing client's business requirements
• Involved in structuring and documenting customer's business requirements
• Associated with the development team to understand technical design and architecture for test planning
• Involved in data conditioning, maintenance, report management

Technologies: MS Office (Excel, Word, PowerPoint), Quality center, SQL, Customer Service