PROFESSIONAL SUMMARY:

• Business Analyst with 4+ years of experience in elicitation, evaluation, analysis & management of User and System Requirements, Business Process Modeling and Business Process Improvement.
• Well versed with Object Oriented Analysis and Design using UML, Rational Unified Process (RUP), Rational Rose, Requisite Pro and MS Visio.
• In depth knowledge of Project Life Cycle, User Interface Designing, Testing, Quality Assurance, implementation and support within Agile/Scrum & Waterfall environments.
• Competent in transforming Business Requirements into Functional Requirements and designing business models using UML diagrams - Use Case diagrams, Activity diagrams and Sequence diagrams.
• Proficient in conducting Joint Application Development (JAD) Sessions with IT Groups and Project Team Members, conducting Gap Analysis and documentation of Use Cases and User Stories.
• Strong experience in interacting with QA / Dev teams in fixing errors, development of Test Plans & Test Cases and conducting User Acceptance Testing (UAT). Assisted the QA team in different phases of testing such as System testing, Functional testing, Regression testing and Integration testing for Quality Analysis.
• Knowledge of Rational Unified Process (RUP), Rational Requisite Pro, Rational Rose, Rational Clear Case, Rational Clear Quest, Caliber, DOORS and Microsoft Project
• Provided input and guidance to QA team in the creation of data test scripts and proficient in designing and implementation of basic SQL queries for QA testing and report/data validation.
• Development of Business Reports, Business Alerts with help of Oracle BI Server, Oracle BI Administrator, Oracle BI Answers, Oracle BI Delivers and Oracle BI Publisher, Oracle BI cluster control to create reports from multiple data sources.
• Exposure in SQL, Business Intelligence tools, Data Warehousing, Data modeling, Dimensional Modeling and ETL processes, Content Management, Order Management systems.
• Helped in creation, approval and use of Test Plans, Test Cases, Test scripts and Defect Reports over the years across multiple projects.
• Strong Documentation Skills- Process Flows, Use Cases, BRD, FRD, Technical Design Document, Project Plans.
• Good understanding of Data Analysis, Design, Data Modeling, Data Conversions and ERDs.
• Effective Communicator with good Interpersonal and Customer Relational skills.
• Strong analytical and problem solving skills, excellent planning and multi-tasking abilities, with proven experience in utilizing people and process knowledge to help enterprise make critical decisions.

CORE COMPETENCIES:

• Business Analysis
• JAD Sessions
• Use Cases and User Stories
• Use Case Modeling
• Data Mapping & Analysis
• Data Flow & Process Mapping
• SQL Queries & Data Modeling
• Requirement Gathering
• Gap Analysis
• Agile (Scrum) & Waterfall
• UAT & Test Planning
• Client/Vendor Relations
• Technical Writing (Manuals/System Specs)
• Project Management

TECHNICAL SKILLS:

Programming Languages: C, SQL, HTML, XML and VB

Databases: Microsoft Access and Oracle (SQL queries)

Operating Systems: Microsoft Windows XP, NT, 2000, 98, 95, UNIX

Software: Microsoft Project and Visio, Rational Rose, Rational Requisite Pro Adobe Photoshop, Adobe Illustrator

Processes/Technologies: Rational Unified Process (RUP), SDLC, Waterfall, Agile/Scrum, Use Cases, Storyboards, Scenarios, UML, Joint Application Development (JAD)

Automation Tools: Rational Suite including Rose and Requisite Pro, Quality Center, Share Point

PROFESSIONAL EXPERIENCE:

Confidential, Dearborn, MI

Business Analyst

Responsibilities:

• Drive the analysis phase for different IT work streams involved within the project which includes the Data Services, Client Services, BI-MIS group, FileNet, InfoSec, Enterprise Architecture and Production Assurance group.
• Conduct Requirements Gathering sessions with the use of User Surveys, Brainstorming and User Interviews with Stakeholders, internal users and third party vendors.
• Participated in BRD walkthrough sessions and meetings with the Business to extract all the data points and enhancements required.
• Conducted JAD sessions with the management, SMEs, users and other stakeholders for open and pending issues and participated in the identification, understanding and documentation of business requirements.
• Played a key role in the planning, testing, and implementation of system enhancements and conversions.
• Prepared the entire process flow for the project that involved data conversion from various ancillary systems into the new system developed/customized.
• Worked on Integration and Interfaces and data Conversion Functional requirements.
• Reviewed the business data and the Entity relationship diagram (ERD) and prepared the universal data mapping document.
• Created Business Requirement Document (BRD) and Functional Requirement Specifications (FRS) documents. Supported with quality assurance analyst with system test plan, logging the test cases and their results and developed test Status Reports for Stakeholder review.
• Wrote standard SQL Queries to perform Data Validation and checked validation of the application against the requirements.
• Created new Business Flows using Visio and the Interfaces to ensure the smooth flow of information.
• Analyzed the system to be implemented for production to ensure that it handles complete and accurate data and performs default method of calculations for various mortgage products.
• Used MS Excel and MS Word to create a field-to-field data map that was used as a main specification document for the conversion program.
• Wrote User Acceptance Test Plan based on business users requirements and reviewed Test Plan templates.
• Delivered and maintained extensive documentation for future extendibility of the system.

Environment: IBM Lotus Notes, UAT, SDLC, XML, MS office Suite, UML, MS Visio, MS Project, Windows XP, MS SQL Server.

Confidential, Arlington, TX

Business Analyst

Responsibilities:

• Responsible for creating, analyzing and reviewing business requirements, System specifications and project schedule documentation.
• Generated a streamline process to understand the various steps in the loan lifecycle and desired functionality of the new system by interacting with users, management, SME (Subject Matter Expert), stakeholders, lenders, underwriters.
• Worked with Project Manager/Leads in creating the work break down structure (WBS) from the client requirement documents or request for proposal (RFP). Assisted in creating schedule, resource planning and artifact template creation activities.
• Gathered business requirements through interviews, surveys, prototyping and worked with team to identify gaps and defects.
• Conducted extensive meetings and JAD Sessions to collect the data requirements and technical specifications to move ahead with the analysis team and business clients to accomplish application enhancement and production.
• Analyzed, prioritized and managed the requirements using Rational Requisite Pro.
• Acted as a liaison between technical team and business clients to accomplish application enhancement and production.
• Assisted in modeling UI wireframes, mock-ups and documenting the end-user's workflow and business processes.
• Participated and contributed in daily Scrums, Sprint meeting and Sprint review meetings.
• Assisted the Project Manager in setting realistic expectations, in evaluating the impact of changes on the organization and plans accordingly and conducted project related presentations.
• Assisted in the development of test plans and test case.
• Conducted UAT (User Acceptance Testing) for validation of the application.
• Coordinated activities with project manager and various other teams using MS Project.

Environment: UML, RUP, Rational Rose, Rational Requisite Pro, MS Word, MS Office, MS Project, Agile/Scrum, ASP.NET Framework, SQL Server 2008 R2.

Confidential, Danville, PA

Business Analyst

Responsibilities:

• Interviewed business users to gather requirements and analyzed the feasibility of their needs by coordinating with the project manager and technical lead.
• Contributed to the definition of scope, performed extensive requirement analysis and defined functional specifications.
• Prepared Business Requirement Documents (BRD) and used Requisite Pro to manage, analyze, and convert business requirements into functional specifications.
• Conducted and participated in JAD sessions with stakeholders and system users to collect the software requirement specifications (SRS).
• Used RUP methodology to analyze and translate business requirements into system specifications, communicating with the business on a broader scale and with an in-depth view too.
• Used Rational Rose and UML to produce models like context, use case, sequence, and activity diagrams.
• Used Clear Case to keep different versions of the documents and Clear Quest to report bugs or defect.
• Assisted the PM in setting realistic project expectations and in evaluating the impact of changes on the organization and plans accordingly and conducted project related presentations.
• Assisted in designing test plans, test scenarios and test cases for integration, regression and user acceptance testing (UAT) to improve overall quality of the application.
• Worked in a Scrum team environment and participate in backlog review and Sprint planning sessions, following agile methodology.

Environment: Windows XP, SDLC, Agile/Scrum, MS Visio, HP Quality Center, Clear Quest, SQL Server 2010, MS Office.