OBJECTIVE:

Preserve System Data Integrity Obtain Subject Matter Expertise to professionally deliver end - to-end comprehensive analysis and execution utilizing concise techniques.

SUMMARY:

Analytical, creative, customer focused IT Quality Assurance/Business Analyst Professional with 16+ years’ experience. Collaborate with business community, team members, IT partners and vendors to deliver end-to-end product solutions for complex multiple site projects. Expertise in analyzing business and system requirements, identify process discrepancies, research solutions, evaluate alternatives, develop and formulate solutions. Knowledgeable in SDLC methodology, programming languages, complex computations, date driven data, reporting, data mapping and data migration.

TECHNICAL SKILLS:

Record Formats: Confidential 278 Authorization File, Orion HL7, Confidential, Confidential, XML

Testing Platforms: Web-Portals, Web-Based Applications, Websites, Mainframe, In/External API’s

SDLC Documentation: Confidential (Business Requirements Document), Configuration Specifications, Mapping, Use Case, test strategies/planning, test cases, Change Control, and issue tracking

ALM Quality Center: Dashboard-reporting, Management Releases, Requirements, Testing-Test Plan/Test LabDefect Tracking. QTP execution

Programming Languages: SQL Query, XML, COBOL, NPL

Databases: ODS, ODBC, DB2 Relational, Oracle11g, Unix

Interfaces: HL7 Orion Rhapsody Integration Engine, IBM WebSphere MQ

Reporting: Unix, Oracle

Testing Methodologies: Waterfall, Iterative, abbreviated Agile, White Box (Unit/Integration), Black box (Acceptance), Functional, End-2-End Regression, UAT, Production Validation

Tools: ALM 12 Quality Center, SQL Server Management Studio, ConnectR, DB Visualizer, SoapSonar, FTP Pro, Putty, Rational ClearQuest, Forecaster, Orion Rhapsody Integration Engine, XMLSpy® 2011, Test Director, Task Tracking, System Utilities

MS Applications: SharePoint, Access, Visio, PowerPoint, Project 2010, Excel, Word, OneNote, Outlook

PROFESSIONAL EXPERIENCE:

Business Analyst

Confidential, Farmington

Responsibilities:

• Successfully tested, validated & implemented Confidential 278 Authorization File to RedCard/VPay Payment System, validation of RedCard generated Confidential & Confidential statements and Confidential portal display.
• Completion of ALM 12 Quality Center SDLC Requirement traceability documentation for all projects; Developed traceable detailed functional test scenarios, test plans, test cases in accordance with Confidential (Business Requirements Document), use cases and design documents. Escalated process and data defects to IT developers for timely resolution & re-test.
• Successfully tested & implemented New Confidential Health Insurance Passage Product Project; interfaces in conjunction with Confidential Commercial/Medicare Web Portals; Provider, Broker, Employer, Member Portals supporting legacy ODBC/new ODS data warehouses & ETL processes.

Project QA Analyst

Confidential, Bristol, Confidential

Responsibilities:

• Successfully met Agile time constraints; acceptance tested, defect triaged, regression tested & executed ALM’s QTP automation scripts for several mainframe applications simultaneously as well as regression tested transition of customized web-based applications.
• Enhancement support to commercial traffic, programming schedule, sales, CRM and other media-focused systems.
• Monitor the performance of applications under development, and report/fix issues.
• Successfully completed Confidential Business Overview classes defining the purpose of each 50+ NCS application.

Interface Analyst

Confidential, Manchester, Confidential

Responsibilities:

• Victorious in the development of Change Management Process through research and collaboration with teammates and manager. Developed a PowerPoint presentation for review by senior management, ultimately utilized as a training tool for Business Partner reporting requests.
• Successfully completed functional standardization of requirement details and centralized all existing reports and report requests by gathering outstanding tasks and project details.
• Maintained SharePoint documentation site & Security Access for Interface & Informatics team site as well as ProHealth Provider Report sites.
• Completed off-site professional SQL & SharePoint training.
• Attended weekly Galen Webinar sessions for Allscripts Confidential and PM interfaces, database, and conversion processes.

IT Quality Assurance Analyst

Confidential, Windsor, Confidential

Responsibilities:

• Coordinated ETL processes across multiple impacted applications utilizing Putty job execution, FTP Pro xml extract and SoapSonar Confidential data transport.
• Verification of XML code and utilized DB Visualizer in creating SQL query from relational database for validation and database updates to generate proper testing conditions for multiple products and/or funds.
• Successfully tested and validated test cases and defect management efforts. Tracked defects and resolution through Quality Center Defect module. Collaborated with Business partners in prioritizing defects.
• Reviewed system requirements and contributed to test planning and tracking utilizing Rational ClearQuest. Collaborated in test case review sessions to identify test data needs and create test data.
• Responsible for overseeing, developing, implementing, maintaining, and enhancing test plans, and methodologies through the use of HP Quality Center to ensure comprehensive testing and compliance with system specifications.
• Completed SharePoint Training.

IT Analyst

Confidential, Hartford, Confidential

Responsibilities:

• Successfully tested configuration of Confidential and Confidential message MSS receiver and sender, Rhapsody mapping and routing and receipt by the Confidential .
• Development of SDM (System Development Methodology) project artifacts defining 7 life-cycle phases, project team roles and responsibilities, specific tasks and deliverables required within each life-cycle phase; Executive Steering Committee Proposal, individual Phase Requirements, Project Management.
• Facilitate weekly collaboration with Confidential State Epidemiologist, Confidential Cartter, reportees, Confidential Operations staff and department leads refining Electronic Laboratory Reporting deliverable schedule by Public Health programs and Confidential laboratories.

Business Systems Analyst

Confidential

Responsibilities:

• Successful team effort in converting legacy mainframe application to new web-based technology; SQL query data validation, GUI validation, forms validation.
• Successfully facilitated testing and implementation of PowerLender’s version 2.4 upgrade and backend conversion from Btrieve to Oracle database.
• Formulated complex system requirements, screen design and forms layout, considered impact components; 6 business units, multiple underwriting timelines, Third Party website interface and PMR1 / Oracle Reporting.
• Successful release of Confidential ’s Fraud Detection interface to 6 service centers across the country. Developed real-time functional specifications and mapping of Confidential ’s interface. Facilitated and managed pilot program release and production validation to each service center.
• Extensive MQ middleware interface research and testing of Discount Points calculation and data migration between Third Party’s origination system and broker website