SUMMARY:

Experienced professional with proven success as consultant and on - staff expert in banking and insurance environments. Certified SAP FI consultant with Master of Business Administration degree in Finance. Extensive software and accounting knowledge. Strong ability to build and lead teams that meet and exceed designated goals and expectations. Demonstrated skills in overseeing projects from concept to completion ensuring on-time, on-budget, and on-target delivery. Well-versed in developing and implementing processes and procedures that improve business efficiencies.

AREAS OF EXPERTISE INCLUDE:

• Strategic Planning and Analysis
• Team Building and Leadership
• Accounts Payable, EFT
• Business Development
• Staff Training and Development
• Asset Accounting
• Project Management
• Month-End Reporting
• Training
• Fixed Assets
• General Ledger, Reconciliations
• Procurement, PTP

TECHNICAL SKILLS:

• Microsoft Windows, XP, Vista, MS PowerPoint, MS Word, Ms Access, People Soft, Remedy, Concur, Microsoft
• Excel, SAP FI, MS Outlook, Internet Tools, ADP, SRM 7 (SmartKart, IBX procurement Cloud/ Supplier
• Risk Management), Kayako (Fusion), Regional work flow, SHARP (SAP based HR System), Spend Performance Management (SPM), Business Intelligence (BI), SharePoint, Coupa, Product Lifecycle Management (PLM).

PROFESSIONAL EXPERIENCE:

Confidential, Deerfield, IL

Business/IT Analyst Contractor

Responsibilities:

• Created as is and to be process documents for payment term change process. Improved the existing Procure to Pay Process by assisting Stakeholders for Confidential & LAusers by expediting access to the technology tools required; providing focused and enhanced user training based upon roles and responsibilities; and proactively identifying problems and work with cross functional teams to resolve.
• Assisted Confidential & Confidential (North America / Latin America) Transformation Team to support the Regional Procurement Center implementation.
• Assignments included FIT GAP analysis for Procurement processes, Spend Area Card template development, support buying channel identification and analysis, and represented Confidential on the global team that selected the new Procurement tools.
• Served as subject matter expert (SME) for Coupa, SmartKart, Content Work Bench, Catalog Management/ VMaaS (Vendor Master as a Service), Master Data Team, Business Intelligence, Spend Performance Management (SPM), Accounts Payables, Zycus (source to pay suite - includes e-Sourcing, Contract management, Supplier Management.
• Provided Dashboard Metrics/ Reporting for various business units via Excel/ Remedy/SAP/SmartKart/Business Intelligence/Content Work Management/ Coupa etc.
• Configured/ assisted in system planning parameters/blueprints to reflect business rules and desired output; provides recommendations for improvement. Created functional/technical documentation for procedures. Led issue resolution process for associates within company for indirect procurement. Partnered with Accounts Payable, Buyers, Master Shoppers, VMaaS team, Spend Area Leads (Supply Chain), MRO team on a variety of initiatives.
• Worked closely with Capital Engineering team (Project Managers & Sr. Project Managers) / Capital Finance team with projects /purchase requests on WBS (Work Breakdown Structure) purchase orders. Assisted buyers/Procurement group to calculate spend based on the category and forecast spend for future years.
• Assisted with Coupa System Rollout. Defined functional requirements for Coupa implementation by performing gap analysis and documented required capabilities for Coupa.
• Participated in planning sessions with the project team to analyze business requirements, and help define the proposed solution. Assisted with UAT (User Acceptance Testing) developed implementation plans, milestones, and training manual along with delivering training guides for procurement system.
• Completed Integration, Regression UAT testing for Change Requests and enhancements according to business needs. Reported defects and work with IS to fix the defects before the go-live.
• Developed, designed and managed dashboards (reports), saved searches & reports in Coupa Procurement system.
• Defined, designed, and documented business flows and processes. Interacted with the stakeholders, business owners to map applications to best practice business processes and conduct gap analysis.
• Served as the key resource for all technical issues and provide technical support and management escalation when required. Assisted business owners/ end users with policies and procedures, including training guidelines.
• Gathered, understood and document business objectives, specifications and requirements on medium/ large size projects. Managed various projects, including new product roll-outs and provide high level training to users Globally on Coupa, SRM7 (Supplier Risk Management v7), iPaysmart. Assisted in the development of global communication materials, demos, etc. in preparation for a global deployment
• Supported 100% PO’s, System Transition, and Hyper care during the transition phase. Work closely the core teams updating/identifying Cost Object owners and having them updated in SAP/ Coupa Master Tables.
• Worked as a liaison between IT/ Business Stake holders/ Users to provide recommendations on technical solutions required for the achievement of business goals.
• Resolved issues in integration/idoc related to Read soft, IBX, Coupa, SAP. Worked closely with various modules of SAP, including FI & CO (SAP FICO).
• Executed and communicated change management strategy verbally and in writing with all levels of employees and management updated Procurement & Sharepoint portal. Engaged and collaborated with other procurement functions and support teams to meet resolve complex system and procure to pay related issues.
• Developed, scheduled and delivered playbook/guidelines to resolve integration issues to Confidential and Confidential regions.
• Managed technical questions via Remedy tickets, in person support, Procurement operations mailbox and live chats. Support end users, investigate and resolve purchase order and invoice issues (confirmations, price discrepancies, system interface problems).
• Monitor Global Integration Mailbox, North America Business Process Management (BPM) Mailbox, Procurement Audit report approvals mailbox, SmartKart Support mailbox, Source to pay (STP) mailbox, Procurement contract value approvals mailbox, and Procurement Operations Mailbox.

Confidential

SAP Consultant

Responsibilities:

• Raised all process defects and updated scripts, manual uploads, and inbound/outbound integrations, then followed up with security team for potential resolutions.
• Sustained FI and CO periods for multiple cycles and handled month-end activity to meet business processes.
• Tested month- and year-end processes for general ledger, accounts payable/receivable, check processing, asset accounting, and controlling.
• Tested two integration test cycle scripts and conducted security, ITC, and UAT testing.
• Finished business process procedures for all SAP user transactions with Uperform.
• Worked on FUT test scripts for custom transactions, lease accounting and property tax system.
• Compared activity between SAP 4.7 and ECC 6 for changes in all delivered finance transactions and outputs.
• Worked on team training new campus recruits on SAP system including detailed general ledger master data, new general ledger, accounts payable, FI integration with MM, financial supply chain management (FSCM), finance and contract accounting (FICA) and controlling (CO).

Confidential

GMAC Insurance Personal Lines Senior Analyst

Responsibilities:

• Followed specialized training to complete Confidential and KPIs.
• Guaranteed team strictly adhered to India Confidential .
• Finalized daily claim payments after noting required documentation.
• Completed daily electronic funds transfer for policy payments.
• Processed reports for daily payments from Mobius system and entered changes for amount, date, bank ABA#, bank account# etc.
• Added and subtracted bank drafts in Confidential system.
• Distributed final amounts to treasury team.
• Submitted monthly journal for cash deletes, postal payments, and bank transactions in SAP.
• Submitted reports from SAP system and finalized amounts for passing journals.
• Reconciled accounts payable and EFT accounts monthly.
• Ran reports from SAP ledger, BW, BI query, and Recon+ system for all accounts and verified for non-matching entries.
• Contacted responsible parties to clear entries. Managed fixed and developed new assets, transfers, and retirements following approvals.
• Clear fixed asset clearing account to move assets to fixed assets system.
• Supervised software capitalization.
• Entered monthly depreciation on assets in SAP system.
• Paid property taxes and arranged property listings for all company-owned properties in different states.
• Produced all asset-owned reports and determined tax payable as per state percentage of tax.
• Coordinated with hyper care team to solve user challenges.
• Assisted in conducting pre-launch SAP GL tests.
• Appointed to migration team to transfer process to India.
• Chosen as SAP super user helping users resolve SAP system issues and attending SAP super users monthly call.

Confidential

Credit Card Settlement Team Lead

Responsibilities:

• Recruited and trained new employees.
• Stabilize the Pilot process in Mumbai and work with IT to get the required systems.
• Communicate with back up team for required information.
• Prepare productivity report and maintain error report on a daily basis.
• Report daily work progress to the management.