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Business Analyst Resume

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PennsylvaniA

SUMMARY:

  • I am an experienced business analyst with demonstrated success in communicating, collaborating with external and internal customers to analyze information system needs and functional requirements.
  • Provide system support to our policy issuance system by testing each service pack and any hotfixes in a timely matter.
  • To apply subject - matter expertise in defining the functions and operation of a web base issuance system to ensure system meets product management expectation.
  • Provide vendor with companies system requirements specifications, develop test cases and system impact analysis.
  • Clearly define project objectives, business requirements and ensure system is in compliance with state rules, rates, forms and regulations.

COMPUTER SKILLS:

  • ImageRight
  • Insurity
  • Docucorp
  • WorkSmart
  • PowerPoint
  • Word
  • Adobe
  • Excel
  • Lotus Notes
  • Publishing Tools
  • Access Databases

WORK EXPERIENCE:

Confidential, Pennsylvania

Business Analyst

Responsibilities:

  • Experienced business analyst with strong knowledge of the Insurance Service Office information on rates, rules & forms for the Property and Casualty lines of business.
  • Submit system requirement specifications, system problem logs, new system enhancement via vendor database and/or utility tools to ensure issuance system is functioning as expected.
  • System Administrator responsible for publishing our company contents into a web base insurance reference manual (Reference Connect}
  • Critically evaluate information from multiple sources (project manager, product management staff, state Bureau regulatory information, vendors tables) which allows us to identify whether the system is functioning as expected.
  • Submit system requirements specifications, system problem logs and new system enhancements. Create test cases to ensure all aspects of the issuance system tested and the results documented.
  • Perform on-going integration and testing in a test environment before moving new release into the production environment. Update the in-house databases and vendors databases with the test results and any issues discovered during testing period.

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