SUMMARY:

• Seasoned Systems and Business Analyst with a wide range of IT knowledge and extensive experience in significantly improving organizations by conducting business process analysis and needs assessments to align IT solutions with business initiatives.
• Display remarkable skills in identifying areas of operational improvement by utilizing system functionality, end user training programs, metrics and reports design, and system testing.
• Exhibit strong knowledge of agile and software development lifecycle processes and methods.
• Strongly focused on solutions that exceed strategic objectives and creating win - win situations.
• Effective team builder, exhibiting the ability to motivate diverse groups to achieve a targeted goal.

AREAS OF EXPERTISE:

System Analysis & Design Projec t Ma na geme nt Business Process Enhancement Team Leadership Risk Analysis/Management Techni cal Sp e cificati o ns Relationship Management Technical Support

TECHNOLOGY SNAPSHOT:

Software: SQL SERVER 2013, MS Office 2013, MS Visio, MS Project, StarTeam, JIRA, Confluence, Team Foundation Server (TFS) Rational Requisite Pro, Rational Software Architect (RSA), Windows (2000/2007/Vista), UNIX

Testing Tools: HP Quality Center, Mercury Testing Tools (WINRUNNER7.5, Test Director 7.6/6.0, Loadrunner7.5, Rational Tools (Clear Quest, Clear Case, Rose), Micro Soft Test Manager, Selenium

Concepts: System Development Life Cycle, Agile and Rational Unified Process

PROFESSIONAL EXPERIENCE:

Confidential, MD

Senior Business Analyst

Responsibilities:

• Serves as Point of contact to design, plan, and coordinate the management development of Airworthiness (AW) Tool for the Joint Program Office (JPO) for F-35 class of Aircrafts
• Leading requirement elicitation effort by holding JAD sessions with client.
• Documenting High Level Business Use Cases to defining high level business Requirements.
• Engage project team with client to understand the complexity of system.

Technology used: MS office 2013, MS Visio, MS Project, JIRA, MS Access, UML,UNIX, Windows 95/98/NT/2000/XP/Vista/7, SQL server 2013; HTML, FOCUS, NET, SharePoint 2013, HP Quality Center, Selenium, Capture

Confidential, Washington, DC

Senior Systems Analyst Lead

Responsibilities:

• Administered a team of business analysts and QA testers for elicitation of requirements, overseeing system documentations, including like High Level Business Requirements Documents, Functional and Non- Functional Requirements Documents and Test Plans Documents.
• Reviewed and analyzed business processes, current legacy systems, and business process for legacy systems integration with future To-Be system.
• Developed To-Be Process Improvement Functions documents highlighting the new functions and process improvement steps.
• Closely monitored and ensured requirements were properly documented, translated and interpreted to meet business and functional requirements.
• Engaged with IT team to demonstrate business requirements/specifications and solve complex business and technical problems.

Technology used: MS office 2013, MS Visio, MS Project, TFS, UML, Caliber RM, Rational Requisite Pro, Rational Software Architect, Confluence, UNIX, Windows 95/98/NT/2000/XP/Vista/7, SQL server 2013; HTML, FOCUS, NET, SharePoint 2013, HP Quality Center, Selenium, Capture

Confidential, Washington, DC

Sr. Business Analyst

Responsibilities:

• Handled following projects at Confidential for Confidential
• DVARS: As a lead BA, Documented Business and Functional Requirements for Data Visualization, Analysis, And Reporting System
• TOOLSET: Worked as Lead Business Analyst and Lead Tester for Project ToolSet which was first BPM based project successfully went into production
• ASKME-Two: Worked as Lead Tester and Scrum Master for Test Team Scrum for Aviation Safety Knowledge Management Environment (ASKME) Program
• Facilitated the customer facing Joint Development Sessions in presenting the Sprint Content and obtaining customer approval for Wireframes, develop process diagrams, use-cases, activity diagrams, and design documents.
• Provided technical solutions and leadership to Test Teams & Release teams on Technical Hands on sprint-wise.
• Designed the Custom Workflows and Integrating Custom search to the web applications.
• Prepared and presented weekly reports on project progress to Confidential Program Manager and Directorate.
• Directly responsible for tracking work progress, writing user stories and acceptance criteria, estimating story points, documenting functional and non-functional requirements and participating in Sprint planning and retrospective meetings using Agile methodology.
• Created Master Test Plans Sprint wise and established the Test Scripts in JIRA.
• Performed system testing for all master pages and various site collections of the SharePoint 2013 farms.
• Coordinated User Acceptance Testing for Confidential customer; conducted UAT for three levels in Confidential for each release, supervised UAT Test Plans, Test suites and Test Cases, helped customer to create Problem Tickets, and signed off the Requirements for every sprint.
• Developed all and periodically reviewed SDLC process documents, including Concept of Operations (Con-Ops) Document, System Boundary Document, Functional Requirements Document, Non-Functional Requirements Document, Release wise System Designs, Release wise Test plans, Release wise System Installation Guide, and Release wise System User Guide.

Technology used: MS office 2010, MS Visio, MS Project, StarTeam, JIRA, Rational Rose, UML, Caliber RM, Rational Requisite Pro, Rational Software Architect, Confluence, UNIX, Windows 95/98/NT/2000/XP/Vista/7, SQL server 2013; HTML, FOCUS, NET, SharePoint 2013, InfoPath Forms,, HP Quality Center, Selenium, Capture

Confidential, Arlington, VA

Sr. Business Analyst

Responsibilities:

• Utilized the Rational Unified Process (RUP) to determine Iterations based on Inception, Elaboration, Construction and Transition Phases for SDLC.
• Wrote Change Requests (CRs) for stakeholder’s business requirements for enhancement and maintenance projects.
• Generated Vision document to establish the baseline scope of the project, including Problem Statement, Use-Cases, Success Criteria and Resources Needed.
• Wrote Requirement Management Plan (RMP), Glossary, and Development Case Documents for all projects.
• Developed Use-Cases using UML to identify all activities, artifacts and actors.
• Created requirements types using ReqPro Tool.
• Coordinated functional testing of more than 30 applications in LM portfolio at FDIC.
• Prepared comprehensive test plans, procedures and schedules for complete system and/or subsystem testing.
• Analyzed test results and performed system integration/regression testing to verify/validate incorporated fixes to application software, integrated components, subsystems, and systems.
• Planned, tested, documented and maintained solutions for the integration and testing of in-house developed systems and COTS products.
• Key member of Test team for User Acceptance Testing for FDIC.

Technology used: MS office 2010, MS Visio, MS Project, StarTeam, JIRA, Rational Rose, UML, Caliber RM, Rational Requisite Pro, Rational Software Architect, UNIX, Windows 95/98/NT/2000/XP/Vista/7, SQL server 2013; HTML, FOCUS, NET, Oracle, SQL,, HP Quality Center

Confidential, Crystal City, VA

Sr. Business Analyst

Responsibilities:

• Evaluated all relevant documentation including previous performance work statement, prior market research/request for information results, current contract terms, and deliverables.
• Gathered as-is requirements on EITI service components and analyzed possible gaps in operational performance and efficiencies.
• Executed market research activities through surveys, focus groups, and interviews to evaluate alternative solutions, innovations, and new software/middleware tools to meet client’s needs.
• Evaluated client’s Target State Vision (TSV), Mandatory Contract Elements (MCE), and other documentations as they relate to the as-is and to-be requirements development.
• Contributed in the development and documentation necessary for pre-solicitation and solicitation packages pursuant to Federal Acquisitions Regulations (FAR).

Technology used: MS office 2010, MS Visio, MS Project, StarTeam, JIRA, Rational Rose, UML, Caliber RM, Rational Requisite Pro, Rational Software Architect, UNIX, Windows 95/98/NT/2000/XP/Vista/7, SQL server 2013; HTML,.NET, Oracle, SQL

Confidential, Baltimore, MD

Sr. Business Analyst

Responsibilities:

• Led 12 Business Analysts and directed the team efforts to convey issues, reports and other deliverables to client’s counterparts.
• Served as primary point of contact between client and Confidential in compiling user/process requirements for information systems development.
• Performed systems analysis and design, translating business requirements into technical specifications, and communicating system improvement ideas to IT or business.
• Developed Screen Requirements (SCR), Screen Design Requirements (SDR) and Scenarios (SCE) for electronic access (ROME) and Registration and Customer Service (RCS).
• Created Traceability Matrices for Functional Requirement (FR), Business Rules (BR), Data Requirements and Notices for Electronic Access (ROME) Registration and Customer Service (RCS) Project as per the project deliverable guidelines.
• Wrote and maintained functional requirements using various requirement management tools such as ReqPro and RSA.
• Proficiently handled and resolved multiple Quality Center (QC) defects related to the electronic access (ROME), Registration and Customer Service (RCS) project.

Technology used: MS office 2010, MS Visio, MS Project, StarTeam, Rational Rose, UML, Caliber RM, Rational Requisite Pro, Rational Software Architect, Confluence, UNIX, Windows 95/98/NT/2000/XP/Vista/7, SQL server, HTML, FOCUS, .NET, Oracle, SQL

Confidential, Washington, DC

Sr. Business Analyst

Responsibilities:

• Collaborated with various stakeholders to assess challenges and issues in retaining customers, managing and reporting data for all active and inactive subscribers.
• Identified stakeholder readiness, needs and risks, and developed mitigation strategies to establish and maintain procedures for implementing the various mandated reporting requirements and data use efforts.
• Assisted in functional and technical requirements gathering, conducting impact analyses, and associated business process (re) engineering activities.
• Analyzed current business processes to detect inefficiencies and needs, and documented future business processes.

Technology used: MS office, MS Visio, MS Project, StarTeam, Rational Rose, UML, Caliber RM, Rational Requisite Pro, Rational Software Architect, Confluence, UNIX, Windows 95/98/NT/2000, SQL server; HTML, FOCUS, .NET, Oracle, SQL