SUMMARY:

• Highly qualified and skilled Business Analyst professional with 5+ years of work experience in Financial and Healthcare domain.
• Providing consulting and project management oversight for the implementation and operation of Pennsylvania Medical Marijuana Seed to Sale system (COTS) and create Patient/Provider Registry Systems.
• Working with MJ Freeway and Oracle ( Cloud Services) to implement two integrated, hosted SaaS solutions customized to meet Pennsylvania’s program requirements; all phases to date have been delivered on time and within budget.
• Responsible for all technical aspects, including procurement documentation, system requirements, testing and post - production support.
• Knowledge in Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC).
• In-depth knowledge of Software Development Life Cycle (SDLC), having thorough understanding of various phases such as Requirements, Analysis/Design, Development and Testing.
• Extensive experience in Project Management, Gathering Requirements, Data Modeling, Business Process Flows, and Implementation Plans.
• Proficiency in writing Business Requirements Document (BRD), Use Case Specification Document, Functional Requirement Document (FRD), Requirement Traceability Matrix (RTM), Data Dictionary, Disaster Recovery, SWOT Analysis.
• Experience with SQL queries for Data Analysis and modification.
• Proficient in developing Behavior Diagrams (Sequence Diagrams, Collaboration Diagrams, and Activity Diagrams), and Class Diagrams based on UML Methodology using Rational Rose and MS Visio.
• Skilled in Feasibility Studies, Document Generation, Conducting Joint Requirement Planning (JRP), Joint Application Development (JAD) Sessions for requirements gathering, analysis, and design through interviews, workshops with user(s), and subject matter experts (SME's).
• Skilled at performing SWOT Analysis, GAP Analysis, Root Cause Analysis, Impact Analysis, and Cost Benefit Analysis along with knowledge of process work flow tools and techniques.
• Adept in creating Use Cases, Test Cases, Test Plans, Wireframe Diagrams, Sequence Diagrams, Class & Object diagrams, Activity Diagrams, and Collaboration Diagrams using MS Word/Visio.
• Proficient in design and execution of Test Strategy, Test Plan, Test Scenarios, and Test Cases based on the requirements for the applications.

TECHNICAL SKILLS:

Operating System: Windows 7/XP/Vista, iOS, Android

Database: SQL Server, Oracle 10g

Web & Scripting: HTML, CSS, VBA (Excel)

Tools: JIRA, Tableau,, Automated Testing (QTP, Selenium)

Business Modeling: MS Visio, Star UML, IRise, Rational Rose

Project Management: Microsoft Office Suite, MS Project, SharePoint 2013

PROFESSIONAL EXPERIENCE:

Sr. Business Analyst

Confidential,PA

• Comprehensively work with requirement gathering and produce initial requirement data from Act 2016 to produce User Interface and Business Process Requirements.
• Extensively gathered requirements from all users, experts, and key personnel to understand the functional requirements.
• Responsible for documenting the business rules, both the UI and for the database level.
• Performed in-depth Gap Analysis with different business groups to ensure that the system initiatives were met.
• Responsible for documenting the end-users AS-IS workflow and TO-BE business processes.
• Created User Stories, maintained the sprint backlog and the product backlog.
• Created UI mock ups using Balsamiq.
• Involved in defining the scope of the project based on the gathered business requirements including documentation of constraints, assumptions, business impacts, project risks and scope exclusions using MS Project.
• Managed complex projects and move them to defined outcomes within sprint environment and time commitment
• Ability to present and engage with leadership meetings and engage a wide array of individuals across all lines of business
• Served as a liaison between service vendors and business units.
• Interacted with business users and performed Gap Analysis.
• Defined Functional Business Requirements, analyzed client requirements, and generated workflow processes.
• Communicated with stakeholders and business units for the updates in order to complete the work in a timely fashion.
• Managed requirements and wrote Use Cases.
• Created the templates for Test Plan, Test Cases, Process Flow Diagrams, etc.
• Created and presented High-Level Testing Scenarios to business, development and other stakeholders.
• Tagged requirements using Rational Requisite Pro.
• Provided full project life cycle flowcharting, analysis, and documentation.
• Responsible for coordinating JAD sessions with business users to analyze, gather and define the key performance indicators.
• Collaborated with the Project Manager, Product Owner, Business SMEs and other team members using the defined program Solution Delivery Lifecycle (SDLC) Framework
• Involved with Data Warehouse team and generated reports using Oracle BI tool.

Business Analyst

Confidential, Lincoln, NE

• Requirements gathering from various insurance companies to develop a system to check for the outstanding balance from various accounts using highly efficient RUP process of software development.
• Liaison between the Business needs (business users and sponsor) and the Technical solutions (development and testing staff), ensuring technical solutions satisfied business requirements.
• Web Page Mock-Ups using MS Visio and thus defining the Business Process Model and Data Process Model.
• Used SQL queries in MS Access to manage and analyze data.
• Experienced in RUP software development cycle methodology with four consecutive phases - Inception, Elaboration, Construction and Transition.
• Ensured that the claims processing is strictly under the HIPPA compliance regulatory document to safe guard patient information.
• Conducted interviews and Joint Application Development (JAD) sessions to gather requirements from stakeholders and users to prepare and update Business Process Requirements (BPR) and Software System Requirements (SSR).
• Developed an implementation plan for Partners for EDI X12 transactions such as 834, 835,837,270 and 271.
• Responsible for defining the scope of the project, gathering system requirements, documenting them textually or within models.
• Validated various EDI transactions, like 837I, 837P, 276/277, 270/271, also created and validated the paper claim's NSF format on mainframe, verifying and validating the NPI data being passed through various processes, including EDI, MQSI,CIS and MHS.
• Development of schemas as well as customization of User interface in Java Language for HIPAA ANSI x12 transactions 837,835, 270.
• Aided management in standardizing web applications by preparing GUI standards and recommending alternatives for in corporation in a phased, iterative manner.
• Created Use Case specifications, business flow diagrams and Sequence diagrams using MS-Visio so the developers and other stake holders could understand the business process with possible alternate scenarios.
• Designed and implemented HIPAA 835 Payment Advice Transaction, 837 Health Care Claim Transaction. Populated ICD-9, NDC Disease code sets as per the standards. Experience with transaction sets 835, 837, 270, 271, 276, 277 and 5010.
• Authored Business and Functional requirements with supporting diagram, use cases, traceability matrices, and training manuals for Provider Portal web-based application.
• Developed training material and trained the users on newly developed application.
• Analyzed and wrote technical documentation for root cause analysis on customer support issues.
• Part of the team assisting in documentation involved in this project such as RFP, proposal, evaluation criteria, proposal approval, design document, project plan, project scheduling, project report, release document.
• Prepared and presented monthly collection reports.
• Developed and implemented plans to bring down the Accounts Receivables aging days.
• Involved in training and quality of the overall workflow process.
• Creating and analyzing numerous clients’ reports for various financial requirements.
• Documenting workflow and results of analysis for the aging accounts.

Environment: RUP, Rational Requisite Pro, UML Use Cases, VB.NET, SQL Server, Rational Rose, XML, Use Case Documentation

Business Analyst

Confidential,State of Virginia, VA

• Responsible for defining the scope and implementing business rules of the project, gathering business requirements and documentation.
• Responsible for writing Functional Requirement Specifications (FRS) and User Requirement Specification (URS).
• Analyzed Business Requirements and segregated them into high level and low level Use Cases, Activity Diagrams State Chart Diagrams using Rational Rose according to UML methodology thus defining the Data Process Models.
• Identify Member, Provider, Coverage, Medicare, and Medicaid.
• Involved in Service Oriented Architecture (SOA) of the claims processing system
• Understand the As Is system and develop the To Be system concept and also prepare the System Process Maps.
• Performed extensive requirement analysis including Data analysis and Gap analysis.
• Defined Functional Test Cases, documented, Executed test script in Facets system.
• Successfully conducted JAD sessions, which helped synchronize the different stakeholders on their objectives and helped the developers to have a clear-cut picture of the project.
• Compilation and review sessions of ETL detailed design document with necessary groups
• Conducted presentations of the Q A test results with analysis to the stakeholders and users and documented modifications and requirements.
• Coordinating and Developing QA activities.
• Lead multiple project teams of technical professionals through all phases of the SDLC using technologies including Oracle, Erwin, Data Stage, Data Warehousing, Websphere and Cognos.
• Assigned tasks among development team monitored and tracked progress of project following Agile methodology.
• Created Process Flow diagrams, Use Case Diagrams, Class Diagrams and Interaction Diagrams using Microsoft Visio and Rational Rose.
• Used Test Case distribution and development reports to track the progress of test case planning, implementation and execution results.
• Involved in compatibility testing with other software programs, hardware, Operating systems and network environments.

Environment: Requisite Pro, Rational Rose, Agile, HL7Interfaces, PL SQL, HTML, MS Office, MS Visio, MS Share Point, EDI, Rational Clear Quest, Rational Clear Case, SDLC, UML,RUP, BPM, Microsoft Excel, ETL, Microsoft Word, Microsoft Power Point, Visio.

Business Analyst

Confidential, Richmond, VA

• Conduct “Business Requirements” meetings with clients to identify and document business Requirements
• Prepare Project Requirements Document and Design Information Systems Business Solution
• Actively Involved in Pre-Analysis of project with SME(Subject Matter Experts), Developers
• Created Business Requirements and converted them into System Requirement Specifications
• Worked on HIPAA 5010 compliance and EDI 837transactions, ICD 9,ICD - 10 Codes
• Worked on MMIS Claims payment and implementation, HIPPA compliance ANSI X12-837 EDI ­­Transaction Code
• 837-claims encounter
• 834- Benefit Enrollment
• 835 - Claim Payment
• Studied and analyzed requirements to be achieved and brainstormed to gather effective requirements for a quality product.
• Generated various SQL queries whenever required and worked on the documentation of the databases
• Performed data analysis and Data mapping from source system to target system
• Created Functional Requirement Specification Document which includedUML, Use case diagrams, Scenarios, activity, work Flow diagrams and data mapping, and Data modeling with MS VISIO.
• Demonstrated experience implementing MDM foundational programs such as master data security, master data quality, master data workflow, etc.
• Performed Impact and Cost Benefit Analysis For Project
• Creation and Maintain of Workflow Plans and Artifacts
• Extensive experience in ETL process consisting of data transformation, sourcing, mapping, conversion and loading.
• Worked on the Documentation of databases like the SQL, Oracle and did the documentation for the Data Marts.
• Wrote complex SQL queries like Joins, Update, Stored Procedures, Indexes, Reports, ETL packages to understand the low level requirements
• Through understanding of Rational Unifies Process (RUP), Unified Modeling Language (UML),and Rational Suite including Rational Rose, Requisite Pro, Rational Clear Case, Rational Clear Quest and Object Oriented Analysis.
• Implemented Business Intelligence (BI) to help users make better business decisions.
• Conducted workflow, process diagram and GAP(GAP) analyses to derive requirements for existing systems enhancements.
• Assisted with user testing of systems, developed and maintained quality procedures and ensured that appropriate documentation was in place.
• Proficient in creating Use Cases, Sequence Diagrams, Collaboration Diagrams, Activity Diagrams, Class Diagrams, Business Intelligence Tools etc.
• Excellent Business writing skills in writing Business Requirement Documents Specifications, Functional Specification Documents etc.
• Worked on the Data warehouse for the requirement gathering and updated to the SharePoint
• Created business rules, business vision document, business glossary and implementation up to functional and technical specifications.
• Extensive experience in managing project requirements, which includes requirement gathering, requirement rating/analysis and requirement priority assignment. .
• Participated in Design walk-through with end users to baseline the business architecture.
• Performed GAP analysis on the existing solution and its transition into the new HIPAA 4010/ 5010.
• Worked on the Reporting and ETL tools to do reverse engineering writing SQL Queries
• Assist the business areas and technical teams to develop or update the test scenarios to ensure sufficient testing of ICD-10 impacted key system functions technical changes, as well as enterprise wide integration testing.
• Created data flow and sequence diagrams to describe how EDI Healthcare Transaction set (837) was used to submit health care billing information.
• Implemented Automation Testing using (Quick Test Professional, Mercury Quality Center )
• Involved in preparing a simple and detailed User manual for the application, for an intended user.
• Experience in Data Modeling and documentation of the database architecture
• Developing and executing test cases Change Control Requests (CCRs) and updating scope with new changes.

Environment: RUP, UAT, GAD (Gap Analysis Document), Microsoft Office 2003 Professional (Outlook, Word, Excel, Visio, Access), Test director, Abinitio, HTML, SQL, Quick Test Professional, Mercury Quality Center, BAM, ESB.

Business Analyst

Confidential,New York

• Worked in the development of dashboards to provide concise daily, monthly and yearly information to leadership.
• Built prompt-driven reports reducing report redundancies and enabling users to obtain critical data more quickly.
• Worked on the Customer eService application in gathering the requirements and documented the requirements.
• Followed established formats and procedures, created new formats as well as researched, created, edited technical/business data documents.
• Understanding the application for the business perspective interacted with developers too for same understanding and then prepared the test scenarios and test cases accordingly.
• Responsible for System testing, Regression Testing, DB migration testing, web Testing etc. and then logged the defects using JIRA (Bug tracking tool).
• After the end of every testing, the cycle could send the status and defect report to the managers, users, and developers and was involved in the discussions of the same.
• Partially was part of the Production Support team. Handled Production support cases (PS issues) and resolved and closed the same.
• Was part of the automation team, wrote the scripts using Data Driven framework and ran the scripts using QTP. Later made the result analyses of the same.
• Worked on the team tracks, performed analysis on the respective team tracks assigned and worked change and release management.
• Created the Functional Specifications and RTM’s for web based applications.
• Worked on the Functional Specifications, Technical Analysis, Requirements Traceability Matrix (RTM), User Interface Specifications and Prototypes.
• Maintained communication with progress reports, proposals, documentation and presentations to senior management.
• Reviewed Test Cases written by team and made modification for better execution of Test Cases.
• Responsible for providing primary leadership in designing, leading and directing all aspects of UAT Testing.
• Involved in UAT after every Live Release of the application.
• Reviewed success of functional, regression and end-to-end testing done by the team.