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Business Analyst Resume

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Topeka, KS

SUMMARY

Over ten years of experience with issue resolution, application processing, analyzing transaction formats, creating technical specifications, deployment instructions, operating guides/systems documents, configuration management, Shell scripting, system and software testing, collaborating with vendors, internal systems teams and business teams.

TECHNICAL SKILLS

Technical Skills: EDI, HL7, SQL, Oracle, Access, Citrix, Excel, Java, PowerShell, Python, UNIX, SOAP Web Services, SharePoint, Medicaid, HIPAA X12

PROFESSIONAL EXPERIENCE

Business Analyst

Confidential,Topeka,KS

Responsibilities:
  • Reviewed and document business requirements while also assessing impact to the Kansas Medicaid EDI system for the upgrade of the KMMIS Medicaid system project.
  • Identified and implemented improvement efforts within the EDI structure including system interface, HL7 standards, policy and procedure changes.
  • Performed analysis and presented data using SQL.
  • Automated testing and troubleshooting by designing SQL statements for each situation.
  • Created SQL queries to extract healthcare data.
  • Designed XML mapping crosswalks for HIPAA files.

EDI Analyst

Confidential,Mukilteo,WA

Responsibilities:
  • Assist internal and external customers with front and back end development for EDI projects, HIPAA 834, and other business - related data interchanges.
  • Updated internal company applications with SQL.
  • Serve as an additional technical support resource for the company's main database application.
  • Provide testing, maintenance, troubleshooting support, and technical programming functions for the team.
  • Support data integrity, security and HIPAA compliance using quality control mechanisms and system tools.
  • Utilized PowerShell to create scripts that automated daily tasks and functions for troubleshooting EDI.

Systems Support Coordinator

Confidential,Seattle, WA

Responsibilities:
  • Provide support of data transmission, collection, compilation and cleansing using SAP Business Objects.
  • Contributed successfully to the implementation of SharePoint 2010 to provide secure documentation to the Care Management department.
  • Generated informative dashboards for data analysis by using pivot tables and VLOOKUP.
  • Created, configured and customized SharePoint Team Sites including Site Collection, Lists, Document Libraries, Content Types, Group Permissions and Custom Lists.
  • Performed User Acceptance Testing and created technical documentation for new Managed Care software and web portal.

Confidential,Topeka, KS

Business Analyst

Responsibilities:
  • Planed, wrote, executed and maintained test cases and test plans for EDI system.
  • Drafted and submitted proposals for change management plans.
  • Performed GAP analysis of business rules, business and systems process flows, user administration and requirements. Produced technical documentation.
  • Applied change requests, versions, and addendums.
  • Prioritized outstanding defects and system problems, ensuring accuracy, HIPAA compliance, and deadlines were met.
  • Created ad-hoc reports by pulling data from SQL statements.
  • Wrote SQL queries to create testing data, examine EDI system complications, and information gathering.
  • Acted effectively as point-of-contact on status of transactions from internal and external customers via phone and email.
  • Conducted and performed analysis of HIPAA transactions, document and produced metric reports.
  • Proficiently participated in resolving issues related to provider, pharmacy, and vendor requirements.
  • Developed and prepared documentation for internal and external use.
  • In UNIX shell, created scripts and SQL queries for ongoing EDI verification.
  • Monitored and administered the MMIS system/application. Analyzed detailed, highly technical system logs to determine user or system error.
  • Tested and documented new software releases and upgrades; followed-up with programmers regarding bugs and enhancement requests.

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