SUMMARY:

• Goal - driven and seasoned professional with extensive experience in identifying, analyzing, and implementing business, technical, and system solutions to support organizational goals. Recognized for expertise in Confidential Revenue Management System Government Pricing, Medicaid, Chargebacks, and Managed Care computer applications.
• Adept at motivating and leading high-caliber teams to successfully deliver all phases of new release projects, enhancements, and break fixes using industry best practices.
• Equipped with articulate communication and interpersonal skills in building positive work relationships with professionals of all levels.

AREAS OF EXPERTISE:

• Release and Change Management
• Software Development Life Cycle
• Revenue Management Systems
• Data Modeling
• Information Technology Infrastructure Library
• System Design and Testing
• System and Business Analysis
• Process Improvement

TECHNICAL ACUMEN:

DB2 COBOL Confidential IBM Mainframe SQL Oracle Microsoft Excel IBM Cognos (Reporting Tool) FTP UNIX XML Flex Data Mapping Microsoft SharePoint Vitalize(ServiceNow) UNIX SAS VSAM

PROFESSIONAL EXPERIENCE:

Confidential, East Hanover, NJ and Princeton, NJ

Technical Business Analyst

Responsibilities:

• Oversaw the development of the Confidential Flex demo, which involved initiating system and data analysis to identify data needed to populate into the Confidential Flex system, as well as manually making chargebacks, direct sales, Confidential membership, trading partners, and products data.
• Administered data mapping for direct sales, Confidential, institutional, and Confidential membership contracts. Performed scenario testing for clean Confidential lines, error lines, resubmissions, credit/rebills, and rebates.
• Successfully learned the import functionally in a very short time to jumpstart data creation activities
• Created up to 70 text data files within schedule in preparation for data imports
• Gathered data format requirements working independently and with no supervision using off site users, tech manuals and system requirements

Confidential, Lawrenceville, NJ | Plainsboro, NJ

Change Release Deployment Analyst | Technical Analyst

Responsibilities:

• Spearheaded all change, release, and deployments on Confidential with a strict change control process for several business solutions in the pharmaceutical industry government pricing, chargebacks, Medicaid, and managed care domains.
• Supervised both in-house and offshore in deploying new releases for government pricing, Medicaid, Confidential, and managed care systems.
• Directed all phases of the project, including defining project requirements and technical specifications, analyzing and resolving bugs, and overseeing deployment. Organized schedules for all change and release activities, and coordinated schedules with Business, Developers, and Testing teams.
• Reviewed business requirements to ensure accuracy and triaged to the appropriate code developer
• Played a major role in executing database refreshes based on business and testing groups needs
• Led the successful launch and provided ongoing support for three pharmaceutical business applications with minimal delays and rejects
• Established and managed RFCs in Vitalize (CMDB), and delegated them to proper team members to prioritize workflows
• Directed deployment for several Confidential projects, which reduced employee overtime by 50%
• Guaranteed integrity of the development, user acceptance testing, system integration, and production environments through thorough release and change processes, which minimized outages to the business community
• Functioned as the release and deployment manager for several applications, including government pricing, Medicaid, Confidential, and managed care systems
• Keenly reviewed activities and efficiently planned people resources, which significantly minimized software deployment times and expedited the implementation of deployment tasks
• Rendered guidance on all deployment activities during implementation, which decreased outage time by 50%
• Did analysis and debugged erroneous SQL statements during environment updates
• Authored and disseminated software release notes through SharePoint, which enhanced retrieval time for business

Business System/Programmer Analyst

Confidential

Responsibilities:

• Performed technical business analyst functions for the Confidential Government Pricing and Confidential applications, which involved gathering and analyzing requirements for Confidential reports.
• Generated technical documents with comprehensive detail on business logic within the software.
• Played a major role in the data migration from legacy Confidential application to the new Confidential Revenue Management Software XML data format
• Converted hundreds of of Confidential files into XML files for transfer into Confidential application
• Elicited business requirements, and created and initiated testing for more than 20 web-based Cognos/SQL reports on the Confidential system
• Troubleshooted and corrected all system data issues in a timely matter to prevent system downtime
• Generated and maintained 120-page technical documents for Confidential and Government Pricing software
• Applied multiple data fixes on Oracle database using SQL each week

Confidential, New Brunswick, NJ

Senior Programmer Analyst

Responsibilities:

• Held position as Senior Programmer acting as Business and programmer Analyst
• Software enhancements were done for new Cross Docking System at the warehouse.
• Accomplished full system analysis and wrote requirements
• Implemented changes for Mother/Child Invoices.
• Responsible for modification of Confidential /COBOL II/DB2 programs.
• Created/Modified all Confidential and Confidential all Confidential and Confidential
• Supported and maintained Sales Logistic Order Processing System.
• Tested reports at unit and system levels
• Documented all system flows

Confidential, Edison, NJ

IT Consultant | Programmer Analyst

Responsibilities:

• Involved in the enhancement/maintenance of mutual fund Retirement Plan system.
• System consists of 401k, 403B, SEP type plans.
• Responsible for modification of COBOL II/ Confidential Programs.
• System analysis and design.
• Screen and Program analysis and design Confidential /COBOL II/DB2 coding and testing on-line programs

Confidential, Princeton, NJ

Application Programmer

Responsibilities:

• Played a major role in the development of an on-line Returned Goods System.
• This system is a feed to Order processing.
• Responsibilities included System analysis and design, meeting with users throughout project development.
• Screen and Program analysis and design using Confidential /COBOL II/DB2, coding and testing batch programs to produce various reports field reports.
• Documentation of System Flow and Programs.

Confidential, Princeton, NJ

IT Consultant

Responsibilities:

• Involved in the enhancement of a Brokerage Authorization System.
• Responsible for modification of COBOL II/ Confidential programs.

Confidential, Princeton, NJ

Application Programmer

Responsibilities:

• Involved in the development of Territory Management & Field Reporting Systems.
• Responsible for design, COBOL II/ Confidential /DB2 coding, testing of programs.
• Participated in the development of a Drug Distribution System (DDD System), which entailed the consolidation of two similar existing systems.
• Primary responsibilities: Design and development of Confidential screens.
• This was accomplished utilizing Confidential, COBOL II and DB2.
• Responsible for design, coding and testing of Statistical Analysis programs for a Hospital/Outlet Sales Tracking System.
• All Programs were created using COBOL II and DB2.

Confidential, Princeton, NJ

Programmer/Analyst

Responsibilities:

• Responsible for design, COBOL II/ Confidential /DB2 coding, testing, debugging of programs for an on-line, edit table maintenance portion of an order processing system.
• Accomplished utilizing COBOL II, Confidential, DB2, QMF, TSO and BMS-GT.

Confidential, Teaneck, NJ

Programmer/Analyst

Responsibilities:

• Responsible for design, COBOL/ Confidential coding, testing and debugging of programs in an Confidential OS/MVS/XA environment.
• Had major role in the development of a large on-line Sales Marketing Information System used bank wide.
• Responsibility for full system lifecycle.

Confidential, NY

Programmer/Business Analyst

Responsibilities:

• Responsible for analysis, design, COBOL/ Confidential coding, testing and debugging of programs in an Confidential OS/MVS/XA environment.
• Involved in the development of an on-line A/R system.
• Responsibility for full system lifecycle (SDLC).